Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,461 Reviews)
Rating breakdown 14,461 reviews
5 Stars
12,479
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
475 out of
576)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The S25 Ultra is fast!
on February 28, 2025
Posted by: Adanix
[This review was collected as part of a promotion.] I love playing mobile games, and this phone has the capacity for many of my games. Games load very fast. The resolution is one of the best i have seen on a phone. One of the best features this phone has is Audio Eraser, allowing you too remove sounds on your videos, without having to retake video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung the best with some flaws
on March 24, 2025
Posted by: Maddy16
[This review was collected as part of a promotion.] Its been about a week I have been using the S25 ultra and I really love it. I'm back to samsung after almost 6 years and they have really changed the game. The amount of customizations and appealing features make this one feel amazing for daily use.
The only few things that I miss is the Bluetooth for S-Pen and the battery is major drawback as it is draining too quickly. Even after doing lot of updates for battery saving, it doesn't help. Overall, at the price range I expect a better battery, but still it's a great phone for daily use.
The only few things that I miss is the Bluetooth for S-Pen and the battery is major drawback as it is draining too quickly. Even after doing lot of updates for battery saving, it doesn't help. Overall, at the price range I expect a better battery, but still it's a great phone for daily use.
Value
4
Response from Samsung USBy R&R Team, March 25, 2025
Hi there Maddy16, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are overall pleased with your new phone, and loving the usage every day. We would love to help you with the features of the S Pen and the battery life of your device. We have provided a link to an article to help you with the redesigned features of the S Pen and ways to integrate them in to your usage. We have also provided a link to the full device manual to help you with the hand gestures and voice commands you can also use for hands free control of your device. The battery of your device should optimmize and maximize after a short period of usage. If this isn't the case for you, we have provided a link to the Samsung Support Team and your warranty information for your convenience. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone bad glass!
on March 26, 2025
Posted by: Beatngu
[This review was collected as part of a promotion.] One ui 7 is fun and different phone is awesome quick and customizable.. Screen scratches EASY not sure why but definitely not the same quality glass as the 24 ultra. Kinda a bummer.
Value
3
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Beatngu, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the features and usage of One UI7 with your device. If you are concerned about the durability of your display, we have screen protectors available for your device to offer you the peace of mind you may be seeking. We have provided a link to the Samsung Support Team if you have any questions about accessory options or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on June 8, 2025
Posted by: hokage
[This review was collected as part of a promotion.] I love how nice the display is and the cameras compared to my old phone and in general is great. I mostly got this phone because of the new AI features and it is living up to the expectation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 14, 2025
Posted by: LuvSamsung
from Atlanta, GA
Expertise:Intermediate
Great Phone for the price. I love the new hardware and software. I just wish Samsung would make an ultra lite without the pen, but keep the camera. Decrease the size to 6.5. keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am really happy with this phone
on June 24, 2025
Posted by: Gambler
[This review was collected as part of a promotion.] I'm really happy with this phone it takes great photos and makes tasks super easy to do and screen size is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the new camera and speed of the phone.
on March 24, 2025
Posted by: GTBUZZFAN12
[This review was collected as part of a promotion.] I switched from a Galaxy S22 Ultra, so the upgrade was significantly. I really like the new camera and speed of the phone. The audio eraser function is also great for isolating certain sounds and removing unwanted background noises.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 28, 2025
Posted by: JanuaryMilli
[This review was collected as part of a promotion.] I use my phone for work and personal use. I am a devoted Samsung user. No issues with the 25 Ultra thus far.
Value
5
Written by a customer while visiting Samsung US