Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,461 Reviews)
Rating breakdown 14,461 reviews
5 Stars
12,479
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
475 out of
576)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best phone ever!!
on June 11, 2025
Posted by: Bigtim719
[This review was collected as part of a promotion.] I am a lifelong android user. The features in my 25 Ultra are the best yet. I use the Galaxy AI features on a daily basis. The Photo Ambient Wallpaper made my current wallpaper. Photo Assist helps me edit my photos like never before. Circle to Search is my personal shopping assistant. I also stream my shows during my breaks at work. The full use of the screen makes it a pleasant experience. You will definitely enjoy the experience of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing about this device and what I like t
on June 21, 2025
Posted by: ANTHOv
[This review was collected as part of a promotion.] Well, I use my Samsung devices, I have my. Tablet S6 lite, I also have my Samsung Galaxy S23 ultra and my devices like my Samsung headphones Galaxy buds, 3, my smartwatch the Samsung Galaxy Watch 7, but I wanted to win the device for a better experience in the photographic section.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 1, 2025
Posted by: Jhr5474
[This review was collected as part of a promotion.] I yearly buy the ultra version when it comes out. I am a android geek, so I buy and modify multiple pho es a year. The Galaxy s25 ultra is the top. I have owned all of this years flagship in 2025. This phone is more responsive. Feels premium in my hand and has great battery life. Samsung makes amazing phones, and the photos!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No pen Bluetooth
on August 16, 2025
Posted by: GuttaMan
[This review was collected as part of a promotion.] S25 Ultra created a big disappointment to fans for not making the S pen Bluetooth compatible. Shame on Samsung for changing a big key aspect of the Galaxy phone. I was very disappointed in my purchase when I realized the S25 Ultra didn't have this unique feature.
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey GuttaMan, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not aligning to your expectations, and we would love to help you have the best possible experience with your device. We have provided links to an article to help you integrate the redesigned features of your S Pen in to your usage. We have also shared a link to the full device manual to help you with hand gestures and voice commands you can use with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance with any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Slow very slow
on February 25, 2025
Posted by: Tstereg
[This review was collected as part of a promotion.] Cuts off lads, picture suck no voicemail lost pictures
Value
1
Response from Samsung USBy R&R Team, February 26, 2025
Hi there Tstereg, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We would love nothing more than to help you resolve the frustrations that are causing interruption in your usage. We have provided links to articles to help you with the speed of your device, camera quality, and to our team of experts to help offer additional assistance for additional frustrations. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25
on February 7, 2025
Posted by: NGAO
from Washington
Expertise:Intermediate
Got it yesterday and it's just fascinating, it's easy to type and very first. Yet to explore more of it's features
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the it.
on February 22, 2025
Posted by: Grizzled1
[This review was collected as part of a promotion.] This phone is excellent. They're very fast, takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely LOVE my new Galalxy S25 Ultra!!!!
on February 27, 2025
Posted by: Danalynn
[This review was collected as part of a promotion.] I upgraded from the Galaxy S22 Ultra to the Galaxy S25 Ultra, and I'm so glad I did! Everything about the S25 is better! It takes better pictures, the battery life is WAY better, and everything is faster and punchier. The actions across apps is seamless, and it easily connects to my Samsung tablet, my Samsung TV, my printer, and my Samsung and other brands earbuds. The S-Pen also works great as always! I never used the Bluetooth air commands on my old S-pen, so I don't miss it and I don't mind that Samsung discontinued that feature.
I love everything about the S25 Ultra, and I'm very happy with my purchase!
Value
5
Written by a customer while visiting Samsung US