Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,061 Reviews)
Rating breakdown 21,061 reviews
5 Stars
18,073
4 Stars
2,291
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,297)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
New phone.
on August 19, 2025
Posted by: LR1984
[This review was collected as part of a promotion.] Galaxy AI is great technology.
Camera is amazing.
Camera is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 19, 2025
Posted by: Lovemysamsungs
[This review was collected as part of a promotion.] The power of this phone is unbelievable! Switching through seperate apps is super fast and responsive. Gameplay on this phone is extremely good, with no overheating at all. The AI on this phone is excellent with the Google "Circle to Search" being able to look up certain things while on a website/streaming app. The AI for photo editing is really good too, being able to remove certain things from photos. Let's say I have a flashlight in my hand and wanted it removed. I press the AI button, and circle the flashlight and delete it. AI fills in my hand where the flashlight handle would be and does it impressively well. I ❤️ SAMSUNG
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence!
on August 19, 2025
Posted by: Universalyankee
[This review was collected as part of a promotion.] Galaxy s 25 Ultra is excellence in craftsmanship. I have come to expect excellence from Samsung and anyone else who has one would do the same. The AI runs smooth and fast. The cameras on this model are sharp and the zoom makes it easy to catch those small moments that make a life. Ive had a galaxy since the first version. I have come to expect the excellence of craftsmanship from all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really nice
on August 19, 2025
Posted by: Chef2v
[This review was collected as part of a promotion.] Overall very good, when prompted AI is very good in giving answers. One issue I have is AI coming on when I don't want to by accidentally touching screen or somehow it gets activated too easily. Photos are amazing they've only gotten better over the series it may seem sometimes that the phone has more Tech than I can actually use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is amazing
on August 19, 2025
Posted by: Worldsbestmimi45
[This review was collected as part of a promotion.] The camera is amazing. It takes great pictures. The phone is durable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the Line in Tech and Build
on August 19, 2025
Posted by: Dani12Nicole
[This review was collected as part of a promotion.] My new S25 Ultra is everything I could want in a phone and more. I've had for 2 months and am still finding new things weekly that I didnt know this powerhouse could do. Trying to get used to the Galaxy Ai feature as it is extremely helpful when I remember to use it. The camera is everything I hoped for and the main reason for selecting this phone. Quick response, sturdily built, sleek, and sharp. I Will never go back to a Samsung S25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best model to date, as I've always had a Samsung.
on August 19, 2025
Posted by: DemiOpSec4PolRev
[This review was collected as part of a promotion.] Not only do o I get the bonus of Proton VPN being built in, we get Galaxy AI too. I'll admit, sometimes I get too lazy to type in a mundane question, so, I ask AI.
I'm on my phone 24/7. Whether it's with my organization or the ones we partner with or touching base with my team. Not to mention all the time on the phone with family and friends. I practically live on here, my husband will test to that!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on August 19, 2025
Posted by: Gokels
[This review was collected as part of a promotion.] To start i really like the phone for the most part but ill list what I think are pros and cons
Pros
Excellent picture and video quality
Tough ive dropped it several times no issues
Call quality is Excellent
Fast and reliable
Excellent picture and video quality
Tough ive dropped it several times no issues
Call quality is Excellent
Fast and reliable
Cons
S-pen no longer bluetooth
Battery seems to die fast when playing on it
S-pen no longer bluetooth
Battery seems to die fast when playing on it
I like to play games on my phone and my s23 battery lasted way longer then my s25
Value
5
Written by a customer while visiting Samsung US