Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Awesome camera
on July 31, 2025
Posted by: Georgia
[This review was collected as part of a promotion.] I love everything about it and the Galaxy AI is awesome. The only thing is the battery life.
Value
3
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Georgia, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with the features of Galaxy AI and camera on your device. The intelligent battery of your device should maximize automatically as it adjusts to your consumption habits. We have provided links to articles to help you do this manually, if you this is not your experience. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter with your device continues, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on July 31, 2025
Posted by: Lmarte
[This review was collected as part of a promotion.] Love everything about always respond fast and works perfectly overall.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lisa RN
from Owensboro KY
Expertise:Intermediate
Verified Purchase:Yes
Samsung always has great phones. I won't buy another brand. I had the S21 ultra, which didn't have a stylus. This S25 ultra has one and i missed it so much. The picture quality is so good. I love this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is awesome to play games on. I really enjoy it.
on July 31, 2025
Posted by: Spliff
[This review was collected as part of a promotion.] I use my Samsung S25 ultra for everyday use from work to play. I really enjoy it. It is awesome for pictures. I also, do I have a photo? Album for work that I use the pictures 4 and uh, pictures are phenomenal. Thanks. Samsung for an awesome device.I really enjoy it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on July 31, 2025
Posted by: S25UltraIsTheBest
[This review was collected as part of a promotion.] I love the new look of the S25 Ultra! Still getting use to all the new features, but can't wait to use the AI features. My old phone i used was the lat Note 20, it had some great features but nothing compared to the new S25 Ultra.
One of my favorite features is how you can search for products just by a snap of a picture, and a quick circling with the stylus, awesome feature!
With the Smart-switch it was a breeze to transfer my data from my Note 20 too my Ultra. It was quicker then past devices, which made me super excited.
One of my favorite features is how you can search for products just by a snap of a picture, and a quick circling with the stylus, awesome feature!
With the Smart-switch it was a breeze to transfer my data from my Note 20 too my Ultra. It was quicker then past devices, which made me super excited.
Value
5
Written by a customer while visiting Samsung US
Posted by: Delene
from Illinois
Verified Purchase:Yes
I really love ❤️ it, and titanium pinkgold looks really nice 👍🏻!! It's one of my favorite, and was really excited 😆. Thank u 🙏🏻 for delivering my package, and came early!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First Adopters Beware
on July 31, 2025
Posted by: Jestersuit
[This review was collected as part of a promotion.] I only needed to enter the precise coordinates to the ships computer, the newest and sleakest version of Galaxy AI, and viola, the rest was history. It still was difficult to believe that it had solved faster than light travel and now only Samsung Galaxy phone owners had access to this near impossible feat.
Those who did not have such a device were devestated, naturally, to be left behind. There was a rather large consoling factor though. They all knew, from year after year of experience, that they need just wait for the excruciatingly fantastic photos and videos to come pouring back to Earth. It was almost better than going.
Those who did not have such a device were devestated, naturally, to be left behind. There was a rather large consoling factor though. They all knew, from year after year of experience, that they need just wait for the excruciatingly fantastic photos and videos to come pouring back to Earth. It was almost better than going.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S-Pen
on July 31, 2025
Posted by: Angellee333
[This review was collected as part of a promotion.] I am absolutely loving my Samsung Galaxy s25 Ultra! The screen size is exactly what I was looking for. It is very user friendly, and with Gemini AI, it has surpassed my expectations. The Dynamic Amoled 2X display is amazing. I also have the, Samsung Galaxy Book 5 pro 360 and Samsung Galaxy Buds FE, which have made pairing a breeze. One of my favorite features is the option to use my phone's S-pen on my computer and vice versa. I'm very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US