Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,275 Reviews)
Open Ratings Snapshot
Rating breakdown 30,275 reviews
5 Stars
25,916
4 Stars
3,418
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This has been THE definition of flagship phone!
on October 1, 2026
Posted by: itsallgooman77
[This review was collected as part of a promotion.] I chose this phone because I upgrade rarely and when I do I insist on having the best of the best and this model and this phone have gone above and beyond my expectations, you can't go wrong with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 Ultra Review
on September 30, 2026
Posted by: Trey3Lute
[This review was collected as part of a promotion.] I love the phone I love all the features of the phone.
This particular model is packed a lot of fun new features, especially for business oriented purposes.
The only thing I don't particularly care for is the software bug with the water in the charging port error message.
Frequently, the phone will display this message when trying to charge the device, If it is or falls under 15% battery life.
Aside from that, this is probably the best phone I've ever had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Multipurpose
on September 30, 2026
Posted by: MacMane
[This review was collected as part of a promotion.] My Samsung is my electronic briefcase and backpack that goes everywhere I go, proving me with tons of information, data, and records, and providing oodles of resources at my fingertips tips.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 30, 2026
Posted by: Sammydoesitagain
[This review was collected as part of a promotion.] Samsung s25 ultra is what you expect from flagship phone. Everything you expect & want all into 1 great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone easy to use
on September 30, 2026
Posted by: Savisperson
[This review was collected as part of a promotion.] Samsung makes amazing phones. There are so many features that keep my phone running seamlessly that its hard to justify going with any competitors. I us my phone for my business as well as personal use. Streaming is always high quality. It's like watching a tiny TV! People always want to talk about Android not being the superior operating system, but I'm grateful to have a back button. Glad I chose Samsung so long ago, I have never regretted and will not ever!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Buy O have made.
on September 30, 2026
Posted by: Eurhanizer
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has impressed me as an all-around multimedia phone. Its 6.9-inch QHD+ Dynamic AMOLED 2X display delivers a sharp, vibrant picture, with an adaptive refresh rate up to 120Hz that keeps scrolling and navigation smooth. Video streaming has worked well for me, and casting to a compatible TV makes sharing content on a larger screen convenient.
The Snapdragon 8 Elite for Galaxy processor provides plenty of performance for multitasking. For photography, the 200MP main camera and 50MP ultrawide offer flexibility for detailed shots and wider scenes. Between its display, processing power, and camera system, it’s a strong choice for entertainment and everyday use.
"Samsung Galaxy S25 Ultra — features and specifications" (https://www.samsung.com/us/smartphones/galaxy-s25-ultra/)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 Ultra Peak
on September 30, 2026
Posted by: Daquan876
[This review was collected as part of a promotion.] The s25 ultra is an awesome device. What I love the most is the customizability and the resolution of the device. It has so many features that makes working people and student lives easier. Its definitely for the more sophisticated bunch. Its so useful to me in university because of the speed the ease of access and not to mention Gemini on demand which is one of the main reasons why I chose this version of the s series. I love love how light and comfortable the phone feels in my hand. I'm also a gamer and I kid you not when I say the s25 ultra gives an edge when it comes on to gaming. Gaming like a pro has never been easier. I love my s25 ultra but I'm very much looking forward to upgrading to an s26 ultra next year and when I do I'm also looking forward to experiencing to some of the latest features on Samsung flagship. The literal best Samsung offers. Peak resolution battery superspeed snapdragon processor. Absolute peak! Cant get any better that... or can it?🥴
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on September 30, 2026
Posted by: OrginalJo
[This review was collected as part of a promotion.] I’ve had the S25 Ultra for a while now and honestly, I really love this phone. The camera quality is amazing, the screen is beautiful, and it’s super fast and smooth. I also love the S Pen and how much you can customize everything. The battery life has been really good for me too.
I do wish Samsung would bring back a few features that were on older Galaxy S pen phones. But overall, I’m really happy with it and would definitely recommend it if you like Samsung phones and want something powerful that can do pretty much everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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