Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(15,417 Reviews)
Open Ratings Snapshot
Rating breakdown 15,417 reviews
5 Stars
13,305
4 Stars
1,664
3 Stars
276
2 Stars
86
1 Star
86
82%of customers recommend this product. 
(
478 out of 581
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Photos So Good Everyone Borrows My Phone
on September 15, 2025
Posted by: ChellBell
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is my go-to for literally everything. I use it for streaming, gaming, movies, work, school, and just everyday life, and it never lets me down. The screen and sound are amazing, but the real star is the camera. I get so many compliments on my photos, and people always ask to use my phone when we’re taking pictures because the quality is just that good.
Galaxy AI makes the whole experience even better. It helps me stay organized, edit photos, and find smarter ways to get things done. I didn’t realize how useful it would be until I had it, and now it’s something I rely on every day.
The battery lasts all day even with heavy use, and the phone handles multitasking like a pro. If you want a phone that can do it all and make your photos look next level, the Galaxy S25 Ultra is the one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The S Pen is great.
on September 15, 2025
Posted by: Tommy01
[This review was collected as part of a promotion.] This is my 4th phone with an S pen. With my previous phones I never really got used to the S pen. It was difficult to write legibally. This time the software has improved a lot and writing on the screen is much easier. It is really helping me remember things when I'm on the fly. I am slowly starting to incorporate the AI features into my operations also.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the ai features and the camera I love it.
on September 15, 2025
Posted by: Patel33
[This review was collected as part of a promotion.] I love galaxy ai it is the best in my opinion it can help you call people talk about your day and can be used as a support if you are having a hard day
This phone is the best phone I have every had would definitely recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Quality
on September 15, 2025
Posted by: Nikmty11
[This review was collected as part of a promotion.] I enjoy using the stylus which I why I upgraded to the S25 Ultra from the S22 Ultra. Having Google AI has been a great help with learning some features of the phone and in calling hands-free. I LOVE the camera features. I use this phone for social media, pictures, calls, texts and enjoy playing around on games. Its the perfect size.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All around, a solid phone
on September 15, 2025
Posted by: ArcticWolfMW
[This review was collected as part of a promotion.] I have had this phone for a while & overall, its been solid. I use it everyday for calls, streaming, social media & pictures in some way.
The only reason I feel I couldn't give it a 5 star rating is because I feel the screen is a little lacking in durability. While overall it is still fully functional, I noticed 1 day it got a pretty good scratch on it. Truthfully I am not sure what could've caused it. I had taken it out of my pocket to show my daughter something when she visited me at work & had noticed it. Not too sure if it had got caught on something at work but through some inadvertent drops over the time I've had it (screen side down) & whatnot I figured it wouldn't succumb to a scratch like that. Its kept in my back pocket by itself. Genuinely not sure.
Overall I would recommend it to someone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best phones
on September 15, 2025
Posted by: MomofBoys
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra! I have been discovering new features of the Galaxy since getting the new phone. Galaxy's have always been my go to phones, the upgraded camera features, technology, and so much that hasn't even been discovered yet! My current favorite feature, is the camera feature where you can film with 2 cameras at the same time. The only feature I do miss is the fact that I use to be able to use my pen to take photos, and that is not capable on the new phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a beautiful display w/ vibrant co
on September 15, 2025
Posted by: Heavybob23
[This review was collected as part of a promotion.] The Samsung Galaxy S25 ultra is a powerful yet elegant device. The screen features i high resulting display and anti- glare glass. The processor is fast and efficient, able to handle anything you throw at it.
The camera system is top notch and makes it easy to capture amazing shots no matter what special memory you wish to save.
The Samsung AI is very handy when used for anything from finding that recipe for a special dinner or setting your calendar for am important meeting.
I use my S25 ultra for music. The should quality is out of this world and it's so convenient having all the songs I love in my pocket.
Overall the Samsung S25 Ultra is the do everything device that you need for this fast paced digital world!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love many features that makes things simple to u
on September 15, 2025
Posted by: Supercell
[This review was collected as part of a promotion.] My Galexy S25 AI is amazing, I use my phone for work to take pictures, edit pictures using it AI features. I stream videos and movies from Netflix and YouTube.
It is an amazing powerful machines that matches my usage.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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