Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,618 Reviews)
Rating breakdown 19,618 reviews
5 Stars
16,906
4 Stars
2,119
3 Stars
355
2 Stars
110
1 Star
128
85%of customers recommend this product.
(
771 out of
905)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
Great phone but Spen remote functions are gone.
on September 15, 2025
Posted by: Littlekoala
[This review was collected as part of a promotion.] I really enjoyed being able to use S Pen as a remote button to take photos. It comes in handy when I travel but pretty disappointed that that feature is gone in S25 Ultra. Other features are amazing though.
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Littlekoala, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We have provided a link to the complete manual for your device to assist you with the hand gestures and voice commands you can use with the camera of your device during your travels. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever had.
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy S25 Ultra has been an asset since day one, taking all the best elements from my 23+ and refining them into a near-perfect experience. As usual I fell in love with the stunning 6.9-inch Dynamic AMOLED 2X display. Im no tech geek but the Snapdragon 8 Elite has allowed my phone to handle every task within a split second. The 200 MP camera main sensor and upgraded 50MP ultrawide lens has made me the family photographer. The S Pen has been an amazing upgrade to allow higher detailed modifications to my pictures. The S25 Ultra AI feature has created the most valuable assistant I never knew I needed, answering all of my curiosities within seconds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 15, 2025
Posted by: Samsungmom
[This review was collected as part of a promotion.] I love this phone. I use it more than my laptop for web surfing. I never thought I would use the Galaxy AI app but I use it multiple times a day.
The camera takes amazing pictures and the video quality is great.
The optional Pen accessory is one of the best I have used and an improvement over my Note.
The camera takes amazing pictures and the video quality is great.
The optional Pen accessory is one of the best I have used and an improvement over my Note.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera has awesome features
on September 15, 2025
Posted by: Lovelyday90
[This review was collected as part of a promotion.] It has awesome camera features like pro, portrait, and panorama mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just made the swap from 15pro max to s25 ultra
on September 15, 2025
Posted by: Jmiah46
[This review was collected as part of a promotion.] Galaxy Ai is awesome to start things off. Another thing that is so incredible about the samsung is the way you're able to customize it and when I say customize it, I mean everything can be made to the way you want it to look or feel. With so many settings that makes your phone run the way you want it to. The camera quality is amazing and offers up to 100x zoom. You can also use Galaxy Ai to edit your photos and erase unwanted things out of your photos which is amazing and very easy to do. Another thing i love about this phone is the gaming features. I play multiple games such as COD, Fortnite, CS2, and many more. In your settings you can set the frames up to 120hz for amazing performance that runs really smoothly. If you have another game such as Candy Crush for example you can turn the frames down to save battery so you can still have fun at work and it not kill your battery. Another feature is you can reverse charge meaning you can charge your Galaxy Buds on the back off your phone which is very useful when you forget your charger. When you plug your phone in there's also a feature that let's you know exactly how long it takes to charge. My phones still pretty new but the battery life has been amazing so far even with some of the best quality settings on. There's also a pen i love using but I wish it still had the previous features like on the s24 ultra that I never got to try out. But overall I would give this phone a 10/10. I'm so glad I made the swap to samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone are cool and fast
on September 15, 2025
Posted by: Robrange1968
[This review was collected as part of a promotion.] This phone is the best phone since my S24 Ultra.
Cool and fast
AI super friendly and fast.
Cool and fast
AI super friendly and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Phone
on September 15, 2025
Posted by: Firemedic96
[This review was collected as part of a promotion.] This phone is awesome. I used to have the S22 Ultra and fell in love with the quick processor speed and the camera. The 200MP camera takes photos and that are just incredible. I've really enjoyed the S-Pen feature for taking notes at work as well as letting my daughter draw pictures. Galaxy AI is pretty sweet especially when cutting unwanted clutter out of a picture. Absolutely love the phone. I highly recommend it to anyone in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Does it All
on September 15, 2025
Posted by: DHMNPhotos
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a workhorse for social media for my business use. Whether using Galaxy AI or Google Assistant, everything happens quickly when I need an answer.
The S25 Ultra is super fast when I need to pull photos from my Canon camera to post social media on the spot. I upgraded from the S22 Ultra so I skipped 2 models so I'm comparing from there.
Value
5
Written by a customer while visiting Samsung US