Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,383 Reviews)
Rating breakdown 15,383 reviews
5 Stars
13,277
4 Stars
1,659
3 Stars
276
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
477 out of
580)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
"Powerful AI, sleek design, top-tier performance
on September 15, 2025
Posted by: Sachin1615
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra's AI features are a standout, with deep integration across Samsung apps, Google Gemini, and Bixby for context-aware assistance and creative tools. Generative AI powers smart photo editing (like Generative Edit and Drawing Assist), advanced voice commands, and real-time audio tools, while features like Now Brief and Now Bar aim to streamline daily tasks. AI also enhances search and organization in the Gallery, music identification, and smart transcription, delivering a seamless, context-linked experience. Performance is excellent thanks to the Snapdragon 8 Gen 8 Elite chip and 12GB RAM, with AI features running smoothly and efficiently. While some users find AI integration overwhelming or occasionally inconsistent, the overall system is fast, battery life is superb, and the camera benefits from AI-driven enhancements[5][8]. The S25 Ultra makes the most futuristic Galaxy experience accessible, though some feel Samsung’s AI ambitions slightly overshadow traditional “Ultra” hardware innovation this year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Smartphone Engineering
on September 15, 2025
Posted by: Leagueofgalaxy
[This review was collected as part of a promotion.] I've been a loyal Galaxy user for years, and I thought my previous phone was as good as it gets. I was wrong. The Galaxy S25 Ultra is in a league of its own. From the moment you pick it up, the premium feel and stunning, anti-reflective display are immediately noticeable. The screen is impossibly bright and crisp, making everything from streaming video to scrolling through photos an absolute joy.
Performance is flawless. I've thrown the most demanding games and multitasking scenarios at it, and it hasn't stuttered once. But the real magic is in the camera system. The zoom capabilities are mind-blowing – I'm capturing clear shots of things I couldn't even see properly with my own eyes.
What truly ties everything together and elevates the experience is the integrated Galaxy AI. It works seamlessly in the background to optimize my battery life, suggests edits to my photos that make them look professionally taken, and even helps me summarize long notes I've jotted down with the S Pen. It's not a gimmick; it's a genuinely useful tool that makes the phone smarter and my life easier.
If you are on the fence, don't be. This isn't just an upgrade; it's a generational leap forward. The S25 Ultra is the best phone I have ever owned, period.
Performance is flawless. I've thrown the most demanding games and multitasking scenarios at it, and it hasn't stuttered once. But the real magic is in the camera system. The zoom capabilities are mind-blowing – I'm capturing clear shots of things I couldn't even see properly with my own eyes.
What truly ties everything together and elevates the experience is the integrated Galaxy AI. It works seamlessly in the background to optimize my battery life, suggests edits to my photos that make them look professionally taken, and even helps me summarize long notes I've jotted down with the S Pen. It's not a gimmick; it's a genuinely useful tool that makes the phone smarter and my life easier.
If you are on the fence, don't be. This isn't just an upgrade; it's a generational leap forward. The S25 Ultra is the best phone I have ever owned, period.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Review
on September 15, 2025
Posted by: Rahdzz
[This review was collected as part of a promotion.] Overall my S25 Ultra works great! I do tremendously miss the ability to control the camera with the S Pen and it is definitely tempting me to downgrade back to an earlier model. But I do love the camera quality a d I must say all of the Galaxy AI features are incredible. I am still working thru the different features buy my favorite is the translation service.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite galaxy by far.
on September 15, 2025
Posted by: darkartsdoll
[This review was collected as part of a promotion.] This phone is my everyday device. I fell in love with samsung a couple years ago and this is my favorite by far. It has amazing features but my ultimate favorite has to be the s pen. All in all its an amazing phone to have. It really does it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phones features. The quality is amazing
on September 15, 2025
Posted by: Shorty2Love
[This review was collected as part of a promotion.] I'm not to familiar with AI feature. I personally don't use it, I know of it and the thing's I've heard about it are all great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest phone of all time
on September 15, 2025
Posted by: Catolyx
[This review was collected as part of a promotion.] I love this phone so much, it is so much better than any other I have ever used or seen used. I use all the features including galaxy ai almost every day and it makes life so easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung girl
on September 15, 2025
Posted by: Condongirl86
[This review was collected as part of a promotion.] I love the stylist pen and how easy it is to navigate. I wish when it updated though it didnt add unwanted games that you have to go back threw and delete. Samsung galaxy girl threw and threw!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy yet!!
on September 15, 2025
Posted by: ThePrimeGamer
[This review was collected as part of a promotion.] I've had my Galaxy S25 ultra since they came out, and so far its still running smoothly just like the day I bought it. Its been a great help through my daily life from work to just entertainment. I'm able to take quick notes on a fly using my S-Pen and playing games have ran so much smoother then any other phone I've had in a while. The camera as well is perfect for when im out on a hike, I'm able to use the 500MP camera to get super clean crisp photos of the landscape or any animal I see. Also when im stuck needing an answer to any question, instead of googling and having to search anything the new Gemini Ai is always quick and really efficient in getting me the answers I need, or even if im bored its fun to explore and pose random questions to it to see how it can comprehend them and it never fails. Over all my time with the phone has been really enjoyable and I would recommend it to anyone who loves their current Galaxy phone and what's an amazing upgrade. Or even if you're trying to fine a new phone to switch over too that fits you I would definitely give it a try, you won't be disappointed!
Value
5
Written by a customer while visiting Samsung US