Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,109 Reviews)
Rating breakdown 21,109 reviews
5 Stars
18,114
4 Stars
2,297
3 Stars
409
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,119 out of
1,298)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Galaxy s25 ultra is the best
on August 10, 2025
Posted by: Galaxyenthusiast88
[This review was collected as part of a promotion.] I use my phone 18 hours a day and there are many features with the s25 ultra I can't live without. The new Galaxy Ai is great for playing around or for work which I use for help writing posts. It is also fun for creative purposes with photos which at first I didn't think I'd use but once you get started with it you'll play around with it for longer than intended. The phone itself has seamless transfer for casting, mirroring amd connecting to another samsung devices. The ear buds pro 3 have the active listening translation I am very fond of using at our local ethnic restaurants. I use the camera a lot for work and I couldn't more impressed. The quality of pictures is amazing. The improvements to night mode shocked me last night with a landscape photo at midnight that looked like a shot at dusk. Wizardry is the best word for it. The telescoping 100x lens made some great photos of the moon as well I couldn't do with other phones. The battery saving features are keeping me going longer without having to charge and amd since I use my phone 80% of the day everyday it has been nice not carry a charger everywhere I go. All in all I'm greatly pleased amd will be sticking with samsung the foreseeable future. Hands down, 10 out 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2025
Posted by: MickeyMouse
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is seriously impressive. It’s super fast — everything from opening apps to switching between tasks feels instant. The battery life is great too; I can go through a busy day without worrying about charging.
I love the S Pen. It’s perfect for jotting down notes or marking up documents, and it feels smooth and responsive. Connecting it to my Galaxy Buds Pro was effortless, and the sound experience is seamless.
The screen is absolutely gorgeous — sharp, vibrant, and just a pleasure to look at. I watch a lot of shows on my phone, especially at night. The fingerprint reader works quickly and reliably, which is always a plus.
Overall, it’s a fantastic phone that nails performance, features, and usability.
I have been using Samsung since Samsung S3 and I have always been happy with them.
I definitely recommend Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Downgrade from early models
on August 10, 2025
Posted by: AnonGuy
[This review was collected as part of a promotion.] Downgrade from early models but its still okay kikk
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Hey AnonGuy, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you, and we are always happy to assist our customers with any frustrations you may be experiencing. We have provided links to the complete manual for your device, and to the Samsung Support Team to assist you in your discovery, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't ask for a better phone.
on August 10, 2025
Posted by: 14gingerbread2
[This review was collected as part of a promotion.] I love this phone more than anything now. I use it every day. It's hard for me to get off of it. I use AI all the time. especially when I use it for research information or even take a picture. If I don't understand the problem and gives me an idea. I'll even talk to it just for i'm bored.And there's no one to talk to. at first I was sad about the pain, not being bluetooth, but that's in the past. because I do not regret this phone 1 bit and I could zoom in very close to far away situations and the battery is awesome. Can't wait for the s26 to come out. and the screen is phenomenal, especially for videos or even streaming. It never lags super fast, thank you, samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product issues minimal
on August 10, 2025
Posted by: Jre730
[This review was collected as part of a promotion.] Approx every 2 month the system will glitch and need to be restarted. Issues include phone calls in/out and text messages send/received. Have not noticed any other operation errors during this time.
Google AI is very helpful in my line of work. Offers helpful feedback in network technology issues. Talk to text has come along ways.
Google AI is very helpful in my line of work. Offers helpful feedback in network technology issues. Talk to text has come along ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on August 10, 2025
Posted by: Msnotas2u
[This review was collected as part of a promotion.] It has been a while since my S9 plus, which by the way I wish it had more memory and a better battery, because it was a great phone. Then I got rhe new Galaxy S25 Ultra. Sleek, fast, great memory as well as a great battery life, not to mention the new Galaxy AI, which can help you find things faster, and more accurate, write emails or even help you with your resume. I am delighted with my new S25 Ultra.
Thank you Samsung!!!
Thank you Samsung!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the ai feature
on August 10, 2025
Posted by: DaxelFake
[This review was collected as part of a promotion.] Galaxy AI is probably the best tool on samsung, when i started to use it, i cant do anything without it, the best mod EVER
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 10, 2025
Posted by: Ssssss
[This review was collected as part of a promotion.] After using the Samsung Galaxy S25 Ultra for a few months, I can confidently say it’s one of the best phones I’ve ever owned—but it’s not perfect. The 6.8-inch display is breathtaking, with buttery-smooth scrolling and vibrant colors, though I wish the curved edges were gone completely for fewer accidental touches. The 200MP camera takes stunning photos, especially in low light, but the AI processing can sometimes oversharpen images if you’re not careful. Performance is lightning-fast thanks to the Snapdragon 8 Gen 4, and battery life easily lasts a full day, though the 65W charging feels a bit behind competitors. The titanium frame makes it feel premium, and the S Pen is still a killer feature for notes and sketches. My biggest gripe? The software can be bloated with Samsung’s duplicate apps, and One UI, while improved, still has a learning curve. If you’re willing to pay top dollar, it’s an incredible phone—just not without a few quirks.
Value
5
Written by a customer while visiting Samsung US