Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(15,406 Reviews)
Rating breakdown 15,406 reviews
5 Stars
13,296
4 Stars
1,663
3 Stars
276
2 Stars
86
1 Star
85
82%of customers recommend this product.
(
478 out of
581)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone takes great pic and very fast
on September 15, 2025
Posted by: Billyschindler
[This review was collected as part of a promotion.] A.i for this phone is off the hook and very easy to use this phone is way better then all others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and good for students as well.
on September 15, 2025
Posted by: Dany2G
[This review was collected as part of a promotion.] Since i am a college student in day and age of AI technology buying samsung galaxy s25 ultra was the right choice for me. The integration of Galaxy AI helps me in so many aspects. Summarizing a whole article in the matter of seconds saving countless hours of research to write a research paper. The camera is also spectacular although the s24 ultras zoom seemed a bit better in sharpness but the feature samsung excelled in was extraction of words in documents. Taking a picture of the board from across the board if i am unable to keep up with the pace of class comes in handy every single day although i think the zoom should rely more on the lens than AI because sometimes AI would "over do" the image and may take false characters from the board. The S-Pen could be a little be a bit more responsive and thicker for my chubby fingers but otherwise its ok. The performance is what really mattered for me in the phone and me being a computer science student in university the phone offers smooth and fast response with great wifi connectivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible camera
on September 15, 2025
Posted by: Nats
from Canada, Alberta
Expertise:Intermediate
The new Galaxy S25 is truly the biggest disappointment of all Samsung phones!
The display is terrible and in curtain daylight situations you can't see anything. But what is even worse is the camera. Probably the worst camera within the last 10 years and I'm not exaggerating. I don't even know where to start. It's overall an incredibly bad camera with tons of errors. The most annoying part is that it can't take a proper picture when not fully sunny. I'm not talking about darkness, just a usual not super bright daylight situation and the camera fails terribly. The photos are extremely dark and for whatever reason if you try to fix it with a filter or adjusting brightness and such, it gets even darker. Make it make sense.
And so far Samsung wasn't able to fix this issue with non of the several software updates. I absolutely regret getting this phone and can't recommend at all.
The display is terrible and in curtain daylight situations you can't see anything. But what is even worse is the camera. Probably the worst camera within the last 10 years and I'm not exaggerating. I don't even know where to start. It's overall an incredibly bad camera with tons of errors. The most annoying part is that it can't take a proper picture when not fully sunny. I'm not talking about darkness, just a usual not super bright daylight situation and the camera fails terribly. The photos are extremely dark and for whatever reason if you try to fix it with a filter or adjusting brightness and such, it gets even darker. Make it make sense.
And so far Samsung wasn't able to fix this issue with non of the several software updates. I absolutely regret getting this phone and can't recommend at all.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to use
on September 15, 2025
Posted by: TiffanyO
[This review was collected as part of a promotion.] I use my phone for everything, texting, pictures, writing letters, memories, literally everything. It keeps all my special moments safe and all features are so easy to use especially the galaxy AI. Can't recommend galaxy phones enough
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are amazing! Highly recommend.
on September 15, 2025
Posted by: Hip2Save
[This review was collected as part of a promotion.] I use my phone for everything. It takes the best pictures. I am just amazed at everything I can do with my phone. It has replaced my laptop and my camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!!
on September 15, 2025
Posted by: Sharp22
[This review was collected as part of a promotion.] This is my favorite Samsung to date. I've been with Samsung phones for a very long time. You can not compare it to any phone. The AI needs a few more years until it is in full swing, to me it doesn't do as much as they say. But I will be with Samsung until the end. I hope I win so I can but a Samsung laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
unbeatable device, but with a few drawbacks
on September 15, 2025
Posted by: BaconMan3000
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like the perfect blend of premium design and everyday usefulness. The build quality is sleek and durable, and it is one of those phones that truly feels like a high end piece of technology every time you pick it up.
What really sets it apart for me are the Galaxy AI features. The webpage summarization tool has been a game changer. It quickly condenses long articles into easy to read overviews, which saves me a lot of time. The live translation option is just as impressive. Being able to instantly translate text or even conversations on the go makes the phone feel like a true world companion.
On top of that, the display is crisp and vivid, performance is lightning fast, and the cameras deliver shots that rival professional equipment. Whether I am working, traveling, or just scrolling, the S25 Ultra never feels like it falls short.
If you are looking for a phone that combines smart AI features, powerful hardware, and a premium design that makes you proud to use it, the Galaxy S25 Ultra is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I loved 😍
on September 15, 2025
Posted by: Andrestx121
[This review was collected as part of a promotion.] I use this tool to make changes to my photos and projects. I really like how he works, he is very efficient.
Value
5
Written by a customer while visiting Samsung US