Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,462 Reviews)
Rating breakdown 14,462 reviews
5 Stars
12,480
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
476 out of
577)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
GALAXY S 25 ULTRA is great
on August 1, 2025
Posted by: GrannyP
[This review was collected as part of a promotion.] Your just going to love the new GALACY ULTRA S25 with the NEW GLAXARY AI.
There are numerous apps that can be downloaded from games to PDF TO MICROSOFT to anything you want
It is a new experience after owning an 🍎 for 16+ years that had a mind of its own.
It is a new experience after owning an 🍎 for 16+ years that had a mind of its own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This mobile is unmatched with any other mobile
on August 5, 2025
Posted by: SOPPPPP21
[This review was collected as part of a promotion.] The Galaxy AI is going to feel like we are living in 2050. Galaxy AI can do so much stuff like, Call Assist because I can only speak 2 languages and all my friends can speak other. So this is going to be useful for calling. Education is also the most important thing to do like Note assist. I hate lectures in school but just a simple tap on summerise, wow, it just makes it better.
So thank you Samsung for having Galaxy AI for making it useful for pretty much all the stuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nerd Approved!
on August 5, 2025
Posted by: Yoshiro
[This review was collected as part of a promotion.] Galaxy AI is awesome because it can be use in all sorts of ways! It comes with vast amount of features and playing games is super smooth!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Download issue
on August 7, 2025
Posted by: Deep
Very slow Very bad I have 40 days now but not good working myself Very bad experience 😕
Response from Samsung USBy R&R Team, August 7, 2025
Hey there Deep, thank you for sharing your experience of your Samsung Galaxy S25 Ultra. We know how important your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing with your device. We have provided a link to an article to help you with the speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have need for any reason. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's an amazing Phone
on August 9, 2025
Posted by: MoonLover
[This review was collected as part of a promotion.] I bought this phone because I was bored of other brands that gave me the same model over and over again, and I don't regret it at all. I love the software and hardware, and I love the stylus even more, which I can use to take notes and play games on my phone. I also really like the support the Galaxy Ai gives me in my everyday life. For example if I want to include a flower in my selfie, and I just have to give the instruction, and the Ai places it where I want it. Or I hace a doubt from any topic and the Ai help me. I also love that it's very comfortable in my hands, and the photos I take always turn out well. I can even take photos of the moon that I can upload to my social media. It's a great phone to start with if you've never tried it, and I won't switch again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features helpful with jobsite task
on August 11, 2025
Posted by: LLCONTRACTORS
[This review was collected as part of a promotion.] Ai is helpful in many ways I use my phone for work as well as personal i will continue to recommend this product to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A fantastic all around device for my mobile needs
on August 11, 2025
Posted by: GothamGorilla
[This review was collected as part of a promotion.] I really wated the S25 Ultra because of itts premium design and vibrant QHD+ Dynamic AMOLED 2X display. Powered by the new Snapdragon 8 Elite for Galaxy and 12GB of RAM, it delivers flawlessly fast performance. The advanced camera system, led by a 200MP main sensor, captures breathtaking photos and videos, while the integrated Galaxy AI features redefine mobile interaction. With its S Pen functionality and powerful battery, the S25 Ultra is the benchmark for flagship smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Getting use to it
on August 11, 2025
Posted by: Vampire5152
[This review was collected as part of a promotion.] Don't like the fact that I have to download everything all over. Don't know if that's the phone or the transfer.
Value
3
Response from Samsung USBy R&R Team, August 12, 2025
Hi there Vampire5152, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that upgrading to a new device can take time to adjust to the changed and enhanced settings and features. We have provided a link to the full device manual to assist you further in aligning the settings to your preferences, and discovering the new features of Galaxy AI. We have also shared a link to the Samsung Support Team if you prefer direct assistance through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US