Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,462 Reviews)
Rating breakdown 14,462 reviews
5 Stars
12,480
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
79
82%of customers recommend this product.
(
476 out of
577)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The Samsung Galaxy S25 Ultra is perfect
on July 19, 2025
Posted by: SlayerOfPoop
[This review was collected as part of a promotion.] I believe the galaxy S25 Ultra is a perfect phone for those who like high quality things for your phone! And I mean it is beautiful a nice slim design a beautiful feeling of the back of the phone, but thats not all! The S pen is handy especially when you want to just write things out instead of typing because it does get tedious typing, and on top of that you get to also use the AI feature on the S pen and AI draw stuff and also copy the words on the screen if you cant copy them and just search them up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is intuitive to use
on July 19, 2025
Posted by: Benjiboy183
[This review was collected as part of a promotion.] I use my device for gaming, streaming movies and shows, taking notes, and everything in between. I also record with it frequently and have nothing bad to say. It works so well. The cameras great, the os is intuitive and fast, and there is little input delay. Love my phone. Also, the galaxy ai makes using my phone so easy, namely when searching for things. It sorts through results like a pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S Series to date
on July 20, 2025
Posted by: GaryS25Ultra
[This review was collected as part of a promotion.] phone is awesome. Super fast and loaded with features. Love my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is made for a tech savy person
on July 23, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Galaxy S25 Ultra: Built for the Tech-Savvy
The Galaxy S25 Ultra is a powerhouse designed for tech enthusiasts. It features the Snapdragon 8 Elite chip and is packed with AI-driven tools, making it perfect for those who love pushing their device to the limit.
With Gemini AI built-in, you can perform cross-app tasks with a single voice prompt, get real-time assistance through your camera, and even summarize YouTube videos or documents instantly. It works seamlessly with Google apps and Samsung Notes, letting you schedule, compose, and manage tasks effortlessly.
The phone also includes Galaxy AI features like:
Live Translate & Call Transcript (20+ languages)
AI Text & Writing Tools across any app
Generative Photo Editing and Sketch-to-Image
AI-enhanced Search and ProScaler for image upscaling
Audio Eraser to clean up video sound
It comes with 7 years of software updates, Knox Vault security, and on-device AI processing to protect your data.
For anyone who wants an intelligent phone that works like a personal assistant, the S25 Ultra is the ultimate smart companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Keeps getting better!
on July 26, 2025
Posted by: Nypoetic
[This review was collected as part of a promotion.] I have to say that Samsung never disappoints. With each upgrade I am able to do so much more. Not only is it sturdy and fits well in my hand, it offers clear vibrant colors, AI that allows me to search easier. I will continue to be a customer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond great
on July 27, 2025
Posted by: Duchess
[This review was collected as part of a promotion.] Just got my new phone two weeks ago, and I am soooo in love with it. Actually, I still actively use my Note 9 and S22, along with my S25, as they are all in pretty good shape.
All in all, this new model is delightful.. it is faster, has a cleaner look, is more user-friendly, and easier to transfer information.
Essentially, this is a ringing endorsement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
So disappointed
on July 28, 2025
Posted by: Liz123456789
[This review was collected as part of a promotion.] I got this phone because the girl in the store showed me I could take a picture using the button on the stylus. Mine doesn't work. What a let down.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hello there Liz123456789, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it is when your device is not operating as expected. We have shared a link to the complete manual for your device to help you discover the hand gestures and voice commands you can use with the camera of your device for your distance control. We have also shared a link to the Samsung Support Team to offer additional assistance with any questions you may have as you continue usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great device with one big flaw
on August 1, 2025
Posted by: ALemonS
[This review was collected as part of a promotion.] Samsung customer for over a decade and loving the S25 Ultra. Battery life is great, Galaxy AI has been very nice for photo editing and camera options are fantastic. The biggest drawback for me, and the only thing giving me regret is taking the bluetooth out of the s pen. Not having a built in shutter option for the camera has been a near daily inconvenience for me. I do wish I had known before I ordered.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there ALemonS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your camera is to you, and wanting to be able to capture the most amazing photos and videos from any angle. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US