Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,449 Reviews)
Open Ratings Snapshot
Rating breakdown 14,449 reviews
5 Stars
12,471
4 Stars
1,560
3 Stars
256
2 Stars
82
1 Star
80
82%of customers recommend this product. 
(
465 out of 564
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung Galaxy S25 Ultra
on September 5, 2025
Posted by: TPV25
from California
Expertise:Expert
Verified Purchase:Yes
Love this phone. Excellent camera capture. I am loving the feature in the camera where you can"erase" items in the picture that are unwanted. The phone features those similar the note series are useful especially in business. I would recommend this phone to anyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
About phone
on September 5, 2025
Posted by: Aelishkumar Modi
from Westland mi.48186
Expertise:Expert
Verified Purchase:Yes
I really good phone and working wery well with good quality
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best yet!
on September 8, 2025
Posted by: MGalaxyWorld
[This review was collected as part of a promotion.] I'm the type that absolutely loves to take pictures! I have 512gb of storage so I can take plenty of pictures. The Galaxy AI feature is amazing as I can edit my pictures flawlessly. The camera alone is amazing but having the option to remove any unessary background noise or unwanted things in the picture with an in app edit with Galaxy AI is so cool! I even have sketched images with my stylus pen and Galaxy AI can create cool and fun images.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there MGalaxyWorld, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your device, and having so much fun using your camera, and features of Galaxy AI in tandem. Please, reach out to us again any time in the future with questions, or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the S25 Ultra for it's ePic camera shots.
on September 8, 2025
Posted by: JGShoots
[This review was collected as part of a promotion.] I love this phone for the cameras and the flexibility they allow. I've gotten some great shots, specially in low light settings and outdoors. It's screen size and ease of use are incomparable it wasmy goto device during our recent vacation in Europe.
The many editing options make simple looking shots come alive and let me express what I see when taking the picture.
The battery life is incredible and it charges quickly. Which is great for streaming movies and YouTube videos. The split-screen functions are essential for multitasking.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there JGShoots, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are having such an enjoyable time using your device, and capturing amazing photos and videos with us. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone! Fantastic camera
on September 9, 2025
Posted by: Moe2forsure
[This review was collected as part of a promotion.] I have been a Samsung user for so long and knew I needed to upgrade to the S25 ultra, best decision ever. The phone is so sleek making it easy to use and super fashionable to carry. The camera is out of this world! It is now my phone, diary, creating tool and mu favorite mode of documenting priceless moments with my baby. Samsung keeps out performing itself and I love it!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Moe2forsure, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are having such a great experience with your device, and finding so amazing for documenting your little one growing up. We hope you'll reach out to us again in the future any time you have questions or additional feedback you would like to share with us. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on September 9, 2025
Posted by: Shan
Verified Purchase:Yes
Love my new phone. I just wish samsung would use FedEx for shipping instead of UPS. I had multiple issues with UPS.
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Shan, we appreciate your feedback on your Samsung Galaxy S25 Ultra. we couldn't be happier to hear how pleased you are with the usage of your new phone. We have provided links to a few resources to assist you in fully exploring your new device, aligning the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone but needs better tutorials
on September 9, 2025
Posted by: C Newsom
Verified Purchase:Yes
A little bit of difficulty adapting to the new functions and still figuring out what's different from my previous phone S23 Ultra.
Response from Samsung USBy R&R Team, September 10, 2025
Hi there C Newsom, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know that upgrading to a new device can take time as you discover the enhanced software capabilities. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you with your exploration, and answer any questions you may have directly. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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