Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(10,193 Reviews)
Rating breakdown 10,193 reviews
5 Stars
8,727
4 Stars
1,154
3 Stars
184
2 Stars
67
1 Star
61
79%of customers recommend this product.
(
318 out of
405)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
S25 Ultra is GREAT
on March 5, 2025
Posted by: achacon
[This review was collected as part of a promotion.] This innovative device offers a truly exceptional user experience. Its stunning display and powerful processor deliver impressive performance. Seamless actions between applications make multitasking effortless and efficient. The advanced camera system captures breathtaking photos and videos. It's a top-tier phone that sets a new standard for mobile technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
product is great
on March 6, 2025
Posted by: 25forever
[This review was collected as part of a promotion.] so far this phone is great only have had it a couple of weeks , but it's great love love te seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Device
on March 7, 2025
Posted by: LCattt
[This review was collected as part of a promotion.] Awesome Audio Eraser Best purchased made in a while
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very smooth and clean, as expected with a Samsung!
on March 8, 2025
Posted by: CS9662
[This review was collected as part of a promotion.] The first thing I noticed is the ever improving display quality. It's as clear and vibrant as ever, with amazing black levels that rival top teir OLED tvs. I'm also very impressed by the design and build quality. The shape, size, and design are elegant. This device feels lighter than previous versions, but not too light. The battery life is plenty despite providing sufficient processing power throughout the day for all your needs and wants. I just switched back to the Ultra lineup and realized what I had been missing. There are some awesome new features and I'm having a great time exploring what it can do. This device is incredible (as always) hands down!!! Thanks again Samsung for delivering an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is the best. Samsung
on March 8, 2025
Posted by: Samsung2k25
[This review was collected as part of a promotion.] While initially apprehensive about the upgrade, my long-standing loyalty to Samsung, stemming from over a decade of positive experiences with their products, remains unwavering. This brand loyalty is deeply ingrained; a substantial financial incentive would be required to consider an alternative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tiene excelente rendimiento
on March 8, 2025
Posted by: User321
[This review was collected as part of a promotion.] Los juegos los corre super bien, igual las aplicaciones, las cámaras son super buenas, con el modo log es una maravilla tomar fotos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
How is the camera worse?
on March 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Before I get to the bad, the phone performance overall has been good. The day to day use is fast, the screen is easy to read outdoors in bright light, and the battery life has been good.
The things Im disappointed by. Fast charging is not very fast compared to other phones, and they opted to not use the latest available battery tech which could have given us more capacity or a thinner phone. I'm guessing the thinner variant coming out later will have this battery.
The design is ok, the s25 plus is nicer to hold but this does have a premium feel. I don't like the camera lenses that stick up a little allowing for dirt and lint to accumulate underneath over time.
As far as cameras and picture quality, im sorry to say I'm very disappointed. If there is any motion the picture will be blurry, so trying to take pictures of my 2 year old daughter is almost impossible. Outdoors it does a decent job but I feel like the vivid and vibrant pictures that Samsung was known for are now more dull. The portrait photos don't always do a good job separating the main subject from the background.
I understand there is a big focus on video this year but I don't record many videos so I don't have an opinion.
I really hope that the photo experience improves with future updates.
The things Im disappointed by. Fast charging is not very fast compared to other phones, and they opted to not use the latest available battery tech which could have given us more capacity or a thinner phone. I'm guessing the thinner variant coming out later will have this battery.
The design is ok, the s25 plus is nicer to hold but this does have a premium feel. I don't like the camera lenses that stick up a little allowing for dirt and lint to accumulate underneath over time.
As far as cameras and picture quality, im sorry to say I'm very disappointed. If there is any motion the picture will be blurry, so trying to take pictures of my 2 year old daughter is almost impossible. Outdoors it does a decent job but I feel like the vivid and vibrant pictures that Samsung was known for are now more dull. The portrait photos don't always do a good job separating the main subject from the background.
I understand there is a big focus on video this year but I don't record many videos so I don't have an opinion.
I really hope that the photo experience improves with future updates.
Value
3
Response from Samsung USBy R&R Team, March 12, 2025
Hello BrianFlowers, we appreciate you sharing your experience of your Sasmsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the speed and display of your device. We would love to help you with the camera of your device to help you get the best possible photos. We have provided links to a few articles below to help you at your convenience with the camera. We have also shared a link to the Samsung Support Team if this matter continues, or you have any questions as you continue using your new phone. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on March 12, 2025
Posted by: Redz917
[This review was collected as part of a promotion.] Experiencing seamless actions across apps is a hallmark of a well-designed phone. A powerful camera expands the possibilities of mobile photography. The ability to zoom in on distant subjects brings a new perspective to capturing moments. Such features enhance the overall user experience. It's always exciting to see advancements in mobile technology.
The latest features like " Now brief" are truly enhancing the mobile experience. These advancements offer a fresh perspective on how we interact with technology. It's remarkable how seamlessly these improvements integrate into daily use. The innovations are a testament to the dedication of developers. Such progress paves the way for an exciting future in mobile technology.
Value
5
Written by a customer while visiting Samsung US