Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,351 Reviews)
Rating breakdown 14,351 reviews
5 Stars
12,392
4 Stars
1,548
3 Stars
252
2 Stars
82
1 Star
77
81%of customers recommend this product.
(
427 out of
524)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Samsung care is horrible
on August 25, 2025
Posted by: Flailpuppy
[This review was collected as part of a promotion.] I love the phone but Samsung care is horrible. I've talked to 8 different people. And my calendar keeps reverting back to 1994
Value
4
Written by a customer while visiting Samsung US
Posted by: Kyleigh l
from Columbus, Ohio
Expertise:Expert
Verified Purchase:Yes
Phone is not too big, but the screen is amazing. The camera is HUGE upgrade from the 23+ I had. Very excited to use it at the next concert. The pen is a nice touch, especially when I have press ons glued on, and I need that extra precision.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lightweight with an visually astonishing display
on August 25, 2025
Posted by: Freddyfoxx12
[This review was collected as part of a promotion.] I was skeptical about upgrading from my galaxy note 20 ultra because it is still a workhorse.
However, the Samsung S25 Ultra with Galaxy AI is really awesome. The display is beautiful. The brightness and the colors and blacks are incredible.
The battery life on this device is remarkable. I can get almost 2 days of medium usage on wifi and cellular data. I am so used to charging my device daily, but sometimes I throw the device on the charger and its only at 83% after a full day of usage.
The camera is decent; but I have a really powerful mirrorless camera, so I find myself getting frustrated with the noise of this mobile camera and digital zoom.
I also want Samsung to fix the app drawer function for alphabetical order to have option to be horizontal scrolling. The vertical scrolling on the latest UI is very annoying.
Overall, I love the device and its fast processing power and remarkable battery life. I want to use the Galaxy AI pro, but im afraid I'd forget about the price change at the end of the promotion.
Value
4
Written by a customer while visiting Samsung US
Posted by: Bengel
Verified Purchase:Yes
I have had the phone for about 2 weeks. Very capable with many functions and excellent camera. I like the quick response of the phone with the Qualcom chip!
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy s25 is awesome very reliable
on August 25, 2025
Posted by: apampolino
[This review was collected as part of a promotion.] i use my galaxy s25 for everything. calendar, android apps, alarm, calculator, creativity apps. I use it when we taking photo or videos.. the apps works great all the time. i use galaxy AI in editing my photos and videos. I also use it to research. I use the galaxy AI to help me be efficient. I can just request fornan itinerary and its all done. I also try to explore and expand my circle with galaxy ai. in totality this phone is all you need. the design is awesome.. the functionality is superb and its the best phone right now
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Value
5