Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,307 Reviews)
Open Ratings Snapshot
Rating breakdown 14,307 reviews
5 Stars
12,358
4 Stars
1,540
3 Stars
251
2 Stars
82
1 Star
76
82%of customers recommend this product. 
(
424 out of 520
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
Good features but s-pen is plastic.
on August 23, 2025
Posted by: abubabu
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a powerhouse that blends premium design, cutting-edge hardware, and smarter everyday features. Its massive 6.9-inch AMOLED display makes streaming movies, shows, and sports a joy—bright, sharp, and smooth in any light. Backed by the Snapdragon 8 Elite and a 5000 mAh battery, it handles gaming marathons, work tasks, and multitasking with ease, while lasting comfortably through the day. The upgraded quad camera system, highlighted by a 200 MP main and 50 MP ultrawide, delivers crisp photos and steady zoom shots, making it versatile for everything from school projects to capturing memories.
What really sets it apart is Galaxy AI (or as I like to call it, galaxi ai). Features like Now Bar and Now Brief help me stay on top of schedules, classes, and live sports scores without opening multiple apps. AI tools also streamline daily tasks—summarizing notes for school, cleaning background noise in recordings, and even editing photos with Generative Edit. Paired with the S Pen for quick jotting or sketching, it feels like a personal assistant that adapts to how I work and play.
In daily life, the S25 Ultra easily transitions between roles: a theater screen for binge-watching, a gaming console in my pocket, a productivity hub for school and work, and a sports companion for live updates. With seven years of updates promised, it’s not just a powerful phone for today, but a smart investment for the future.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So close to being the perfect phone
on August 23, 2025
Posted by: Renato
[This review was collected as part of a promotion.] I've been using the S25 Ultra for a bit now, and honestly, it's a beast. The speed is incredible, the camera is just amazing, and some of the new Galaxy AI features are genuinely useful in my day-to-day.
But I do have a couple of gripes that keep me from loving it completely. The first thing I noticed on my phone was a small issue with the screen; it looks like the screen isn't glued down perfectly. It's a minor thing, but on a phone this premium, you expect perfection. Also, the battery life is just okay. It gets me through the day, but I was really hoping for a bigger jump this year.
What really bummed me out, though, was finding out they removed the Bluetooth features from the S Pen. I used the remote shutter for photos constantly, and now it's just... gone. That one feels like a huge step backward and I genuinely miss having it.
So yeah, it's a fantastic phone in most ways, but those few issues keep it from being a home run for me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works for me!
on August 23, 2025
Posted by: AlohaSH
[This review was collected as part of a promotion.] This phone has been great for all my needs. I'm not a professional user, so everything about this phone is already more than enough for me. It gives me room to learn more about photography. Movies and music look and sound great as well! I seem to be doing more of my work on this device than a computer. Galaxy AI is very helpful as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and sleek
on August 23, 2025
Posted by: Bongskie
[This review was collected as part of a promotion.] Interesting kind of gadget the AI was so cool the camera wow...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellence Once Again
on August 23, 2025
Posted by: Oldancrusty
[This review was collected as part of a promotion.] ​I'm on my fourth generation of the S series, and each new version continues to improve. My first two upgrades were driven by the camera advancements, while the last two were motivated by the significant progress in AI.
​I've always preferred the Android operating system, but I used to buy cheaper phones. I finally decided to get an entry-level Samsung, and while the features were just okay—not disappointing, just average—I eventually went all in. I bought an S22 Ultra and have upgraded with every new release since. I couldn't be happier with my experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on August 23, 2025
Posted by: Cidaroni
[This review was collected as part of a promotion.] Lots of new features that I like. I'm finding new stuff everyday that I love.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25 ultra
on August 23, 2025
Posted by: Chiz25
[This review was collected as part of a promotion.] Alot of phone for the value will be android till I dye
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy never disappoints
on August 23, 2025
Posted by: Tazmama
[This review was collected as part of a promotion.] I have been a long time galaxy fan, the ease of use and the smooth interface continues to make galaxy a stellar product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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