Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,182 Reviews)
Rating breakdown 14,182 reviews
5 Stars
12,247
4 Stars
1,529
3 Stars
250
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
421 out of
517)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Best Samsung Phone Ever!
on August 22, 2025
Posted by: ozmanjam
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is one of those phones that just feels solid the moment you pick it up. The big, bright screen is gorgeous for videos or just scrolling, and the camera really is a standout—it’s the kind of phone that makes you want to take more pictures because they usually come out looking great. It’s fast, smooth, and handles pretty much anything without hiccups, whether you’re gaming, working, or just multitasking through everyday stuff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on August 22, 2025
Posted by: Bertamc2080
[This review was collected as part of a promotion.] I really love this upgrade. Galaxy AI makes everything im doing so much easier and the new AI for the camera let's you edit even better making it so much easier than before. Having the pen with it makes drawing and taking notes really easy. I can't wait to see what's next for samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the AI era
on August 22, 2025
Posted by: Jordanman
[This review was collected as part of a promotion.] By holding a button i cam ask gemini anything. It is helping me with everyday queries. I like galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product
on August 22, 2025
Posted by: DemonFenix
[This review was collected as part of a promotion.] The processing speed is phenomenal, to start. Crystal clear and fast camera with SO much zoom, as well as perfect video camera with a multitude of different camera features. I also love playing mobile games on my phone, as the internal processor can absolutely keep up with the larger games I play. Galaxy AI is also super helpful when needing a quick answer for any random questions I have in my daily life. Very fast responces from the system. The pen works great and 10X as well as the Galaxy Note I owned in previous years. Bluetooth connection is seamless and smooth. Sound quality is superb, especially in smaller spaces, but fantastic overall. Screen clarity is wonderful and crystal clear as well. Overall, an amazing phone with so much to offer for all types of people; business experts, Blue collar workers, husbands, wives, and all other types. To end, this phone is also super customizable with the keyboard, screen coloring, and enabling certain disabled people to use with ease, including help for the colorblind, general blind people, half blind, etc. It also allows motion control when paired to a Galaxy watch that I find super useful when needing to be hands free
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Take great pictures ..but there's a drawback
on August 22, 2025
Posted by: Goldilocks
[This review was collected as part of a promotion.] I love the high quality of pictures it takes however the phone rather dies quickly from being fully charged . Also, theres some connection issue on the charging port, it keeps disconnecting when im using the brand new original Samsung parts. Quite disappointing
Value
3
Response from Samsung USBy R&R Team, August 22, 2025
Hi Goldilocks, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the usage of your camera with your new device, and we would love to help you troubleshoot the features that may be causing frustration for you. We have provided links below to resources to help you maximize the battery life of your device, and ensure it charges as intended when plugged in to power. We have also shared a link to the Samsung Support Team if these experiences continue with your phone, or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone, many things have improved, I hope
on August 22, 2025
Posted by: Alfred
[This review was collected as part of a promotion.] It is better than I expected, so many good things that are useful for everyday life, like the Galaxy AI, it is the best I have ever tasted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great but after the edge ie removed
on August 22, 2025
Posted by: SamsungBM
[This review was collected as part of a promotion.] It feels different and also feels heavy.... I have been using samsung phones from s8/10/22 U and now 25 U. User experience is improving but between these models i felt s10 phone fits perfect in the hand after that all the ultrasound are huge and heavy.... hopefully samsung will plan to bring smaller phone with all the features ultra got
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Almost Perfect
on August 22, 2025
Posted by: LocdN85
[This review was collected as part of a promotion.] Based on the provided review, here is an expanded and rewritten version focusing on the key points and adding detail to create a more comprehensive product review.
Samsung Galaxy S25 Ultra: A Near-Perfect Smartphone, Awaiting a Smarter Future
The Samsung Galaxy S25 Ultra is a testament to what a flagship smartphone should be. It takes the best of what Samsung offers and refines it into a device that feels polished, powerful, and truly phenomenal in almost every respect. From its stunning display to its pro-grade camera system and enduring battery life, the S25 Ultra is a clear A+ in the current market. However, in an era where AI is becoming the new frontier of user experience, it stands on the cusp of greatness, with the potential for even deeper AI integration being the only notable room for improvement.
A Marvel of Design and Display
Holding the Galaxy S25 Ultra is an experience in itself. The design is both premium and ergonomic, striking a perfect balance between a sleek aesthetic and comfortable handling. The device feels substantial and durable, a confidence-inspiring piece of technology.
The screen, however, is where this phone truly shines. It's nothing short of breathtaking. The Dynamic AMOLED display produces colors that are vibrant and true-to-life, with deep, inky blacks and brilliant whites. Whether you're streaming high-resolution videos, scrolling through photos, or simply navigating the interface, the visual experience is a feast for the eyes.
Samsung Galaxy S25 Ultra: A Near-Perfect Smartphone, Awaiting a Smarter Future
The Samsung Galaxy S25 Ultra is a testament to what a flagship smartphone should be. It takes the best of what Samsung offers and refines it into a device that feels polished, powerful, and truly phenomenal in almost every respect. From its stunning display to its pro-grade camera system and enduring battery life, the S25 Ultra is a clear A+ in the current market. However, in an era where AI is becoming the new frontier of user experience, it stands on the cusp of greatness, with the potential for even deeper AI integration being the only notable room for improvement.
A Marvel of Design and Display
Holding the Galaxy S25 Ultra is an experience in itself. The design is both premium and ergonomic, striking a perfect balance between a sleek aesthetic and comfortable handling. The device feels substantial and durable, a confidence-inspiring piece of technology.
The screen, however, is where this phone truly shines. It's nothing short of breathtaking. The Dynamic AMOLED display produces colors that are vibrant and true-to-life, with deep, inky blacks and brilliant whites. Whether you're streaming high-resolution videos, scrolling through photos, or simply navigating the interface, the visual experience is a feast for the eyes.
Value
5
Written by a customer while visiting Samsung US