Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,108 Reviews)
Rating breakdown 14,108 reviews
5 Stars
12,179
4 Stars
1,523
3 Stars
250
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
420 out of
516)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Great phone!
on August 21, 2025
Posted by: Nurse4Life
[This review was collected as part of a promotion.] I've had my S25 Ultra for about a year and I can't think of too many negatives. It has all the features you need and many more you didn't even know you needed.
The battery life is amazing, even with some apps running all the time. It's a large-screen phone, so it's a little heavy. I haven't found a case that I "love" for it yet. The thick ones don't allow for wireless charging (unless you add a magnetic ring on the back) and the thin ones don't protect anything.
A great feature is the "Galaxy AI". With an easy selection, I'm able to ask Gemini for help. My favorite thing to use the AI feature for is recipes. I tell it the ingredients I want to use and it gives me recipe suggestions! It doesn't get any easier than that, IMHO!
Overall, I have really enjoyed owning this phone.
The battery life is amazing, even with some apps running all the time. It's a large-screen phone, so it's a little heavy. I haven't found a case that I "love" for it yet. The thick ones don't allow for wireless charging (unless you add a magnetic ring on the back) and the thin ones don't protect anything.
A great feature is the "Galaxy AI". With an easy selection, I'm able to ask Gemini for help. My favorite thing to use the AI feature for is recipes. I tell it the ingredients I want to use and it gives me recipe suggestions! It doesn't get any easier than that, IMHO!
Overall, I have really enjoyed owning this phone.
Value
4
Response from Samsung USBy R&R Team, August 21, 2025
Hey Nurse4Life, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how happy you are with the usage of your device, and finding Galaxy AI so helpful for a range of daily tasks including finding recipes. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a machine!
on August 21, 2025
Posted by: McBnum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly a powerhouse. From the moment I started using it, I could see how much thought went into both performance and design. The display is stunning—bright, sharp, and incredibly smooth, making everything from streaming to gaming a pleasure. The camera system is on another level, capturing detailed photos in any lighting condition, and the zoom is mind-blowing.
One of the standout features is Galaxy AI, which I’ve been using daily. Whether it’s summarizing notes, live translating conversations, or editing photos with AI-powered tools, it has made my work and personal life much more efficient. The AI suggestions feel natural and genuinely useful rather than just gimmicky.
Battery life easily lasts me a full day of heavy use, and charging is lightning-fast. I use the phone for work, school, streaming, and gaming, and it doesn’t miss a beat—no lag, no overheating, just pure performance.
Overall, the S25 Ultra is more than just a phone—it’s an all-in-one productivity and entertainment machine. If you’re looking for a device that can truly do it all, this is the one.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Value
5