Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,027 Reviews)
Rating breakdown 14,027 reviews
5 Stars
12,103
4 Stars
1,521
3 Stars
247
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
418 out of
514)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Love the Ultra
on August 19, 2025
Posted by: Sakeithj
[This review was collected as part of a promotion.] Phone has great new features. The camera takes great features and very simplistic to use. I would purchase again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love
on August 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my galaxy s25 ultra! It runs flawlessly, doesn't lag, and the long battery life means I can play my games , talk, and have my daily use of it and only have to charge it once every couple of days. Love the stylus and the Galaxy AI learns from you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buy a S24 Ultra or wait for the S26Ultra
on August 20, 2025
Posted by: RobDonTheMove
[This review was collected as part of a promotion.] I'm not crazy about this phone. The right margin of the phone is slow to nonreactive at times. I use the stylus all the time, fingers too big. The weight is okay. The phone speaker volume is sub par. No, it isn't loud as I expected and I use a hearing aid. It is slow in the processing. Not everyone will notice but I do. I traded a S21 Ultra for this. The only AI I like is the one in Google Messages. I've been trading theories concerning Earth Science, Space Science, a bit of Geology, and a wee bit of Anthropology. Answers rendered are spot on and the AI hasn't had an issue with any of my questions and i'm a lay person. Answers were of such a college level person can work with or a high school person, I suspect. Phone connections have been okay. No abnormal number of signal drops. YouTube, Netflix, Tubi, and other programs play splendidly without a lot of unnecessary buffering. Common programs seem to integrate without issues. The camera is okay although the controls are clunky. They take a bit getting used to. Camera range is nice as well as the camera is fairly quick to take photos. I'm not a picture taker per se but I do snap one every now and then. I am pretty satisfied with photo color. This phone works nicely when mirroring to a TV set. I use LG. My Galaxy Tab S8 Ultra 5G talks to this phone with minimum errors and seamlessly works well when tethered by way of WiFi or Bluetooth. There are 3 side buttons which are hard to press. I mean hard. The stylus is too sensitive.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey RobDonTheMove, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We are happy to hear that you are finding the usage of Galaxy AI to be helpful for answering questions about a range of topics, and that you are enjoying the camera when you do want to take a photo or video. We have provided links to a few articles to help you maximize the speed of your device, and discover the advanced audio settings for your device. We have also provided a link to the Samsung Support Team to offer assistance with the display not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is da bomb !!!
on August 20, 2025
Posted by: Partscounter
[This review was collected as part of a promotion.] Phone works flawlessly AI is very good and easy to use AND THE CAMERA...WOW
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I would like Gemini to be more user friendly
on August 20, 2025
Posted by: DPLOVES2HUNT
[This review was collected as part of a promotion.] I love the fact that my device is almost entirely AI in some form if I want it to be. AI Features and editing with photos is amazing. Overall I wish it was more user friendly for those that may not be familiar with AI.
I cast to my ps5 and smart TV and stream a ton.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My new Samsung Galaxy S25 ultra
on August 20, 2025
Posted by: Tleegirl
[This review was collected as part of a promotion.] Purchased the Galaxy S25 Ultra. The camera take magnificent photo, so life like. The battary last much longer than my S21. Some of the new features are so cool. Having a stylus built in is very handy & useful because I take so many photos and edit the majority. The screen is a little bit bigger than my s21 as well. Which is a bonus due to having imperfect vision. Colors are very vivid. I'm still learning all the new features. If there's one thing I dislike its/ when recording video and as I zoom in it seems to switch cameras which causes me to loose the item I'm tr ying to zoom in on.. over all very impressed with the Galaxy S25 Ultra. I've only used Galaxy . Several different models and the S9 still by far has been my favorite. However I've only had the S25 ultra less than 2 weeks so it close to claiming that title (for me anyhow)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I always loved android
on August 20, 2025
Posted by: Frogs2frog
[This review was collected as part of a promotion.] Love the galaxy brand. The phone is easy to use. I also use a galaxy watch love how i can use it when my phone is not near me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra... the new Note!
on August 19, 2025
Posted by: jpizo45
[This review was collected as part of a promotion.] The new Samsung S25 Ultra is a breath of fresh air! So many options & platforms to work with, your daily life usage wrapped into one bundle. The fact that you have Galaxy AI! It answers all your questions & gives you details on items you want to know more about! It's like having the smartest person you can imagine at the tips of your fingers. I use the phone for everything I do. As a life calendar, spreadsheets, graphs for estimates at work, endless information for school, reminders for deadlines, score trackers for various sports, info for movie times, directions for anywhere in the world, all social media use, personal notes you can create using the S-pen, great pictures with giant mega pixel sizes, different games for your spare time, music selections, TV & movie watching capability, step counter, health & fitness, alarms for personal reminders, an app to use for your whole family connection, email apps for your work, other apps for banking, money organizer, fingerprint security, Samsung Dex to use as laptop capability, broadcast video onto screens & still be able to use your phone freely without interrupting your feed. The list of options has no limits. I come from an extensive line of the Samsung Note phones. The S-pen did wonders for me! Samsung did a great job with this S25 Ultra! It is everything I expected it to be. Very satisfied customer, since the beginning! Thank you Samsung.
Value
5
Written by a customer while visiting Samsung US