Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(13,836 Reviews)
Open Ratings Snapshot
Rating breakdown 13,836 reviews
5 Stars
11,937
4 Stars
1,501
3 Stars
244
2 Stars
80
1 Star
74
81%of customers recommend this product. 
(
416 out of 512
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Unlimited choices and features in your pocket
on August 19, 2025
Posted by: Romerodxb
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a premium phone that excels with its advanced Galaxy AI features. While its hardware offers a refined experience, the software is where it truly shines.
​The phone sports a sleek design and a brilliant 6.9-inch Dynamic AMOLED 2X display with a smooth 120Hz refresh rate. Powered by the new Snapdragon 8 Elite for Galaxy chipset, the S25 Ultra handles everything with ease. Its improved on-device AI processing boosts both performance and privacy, while the 5,000mAh battery easily lasts a full day.
​The most notable improvements come from Galaxy AI. This suite of AI tools is integrated throughout the phone, allowing you to perform seamless cross-app actions, get instant web page summaries, and even remove unwanted background noise from your videos with the new Audio Eraser feature. The camera system also uses AI for stunning low-light photos.
​For anyone seeking the best Android experience with powerful AI features, the S25 Ultra is a compelling choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Snapdragon chip is so snappy.
on August 19, 2025
Posted by: Matt1870
[This review was collected as part of a promotion.] I am really glad Samsung stuck with the newest Snapdragon chip. If Samsung goes to Equinox chip that is when I'll rely on the Pixel XL. I have never been let down since I upgraded every year with trade in since Samsung S20. Loving my Galaxy S25 Ultra. 💙👍😃
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Simplified Design
on August 19, 2025
Posted by: SunDevil93
[This review was collected as part of a promotion.] I like the flat screen design. It fits cases better and is less likely to be damaged. The speed of the hardware is impressive and it charges quickly. I like the UI, especially Smart Things as I have Samsung appliances and TV's. Finally, the ease of use AI is practical and very informative.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Out done themselves
on August 19, 2025
Posted by: SLAYERICAN
[This review was collected as part of a promotion.] I have always been a Samsung fan for the longest. I've changed to a Google pixel for the last 2 years and finally have come back to Samsung this past year... I don't know why it's taken so long to find my way back but im glad, very impressed with the product. The hardware has always been great but including the AI into this package it is truly the icing on the cake.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything about my Galaxy S25 Ultra
on August 19, 2025
Posted by: Bigpanch76
[This review was collected as part of a promotion.] Love all the updates features and memory. Trying new things w Galaxy AI and everything transferred over from old device even things I thought were lost. What's not to love?! Thx, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an great device to be used for everything.
on August 19, 2025
Posted by: Filthybroke1
[This review was collected as part of a promotion.] Everything about this phone is top notch. I have been using Samsung phones since the S3 came out. I have been hooked since and so have most of my kids. The camera takes amazing pictures and I use it all the time. I have received rave reviews for the picture quality so I point my friends in your direction. Being able to use Microsoft apps with DeX is a huge win for me as I use it all the time. The speed at which this phone process things is rather remarkable. I often wonder what Sansung is going to do next. However I was a bit disappointed when the powered Spen went away. I would love to see that back. Using Gemini on the phone is a breeze and a huge help. Huge fan of AI by the way. Whether I am watching MAX, HBO, Disney or something else, the video quality is by far the best. Even playing games on the phone is fun and I have no glitches and it doesn't lag. The performance is of the charts. I thank you for your exceptional products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Yes it does but it freezes alot
on August 19, 2025
Posted by: Redbird1
[This review was collected as part of a promotion.] I like my note 20 alot better this phone freezes and the back of the phone has already cracked even in an otter box case,my note lasted for years until the speaker went bad I don't think I'm going to be able to say the same about this phone
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best yet.
on August 19, 2025
Posted by: Baeza8
[This review was collected as part of a promotion.] This phone is amazing. The new galaxy line with Galaxy AI has exceeded expectations. The design is pretty nice. It has always had great features but it continues to improve. It is crazy how good customizations there are.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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