Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,856 Reviews)
Rating breakdown 13,856 reviews
5 Stars
11,954
4 Stars
1,503
3 Stars
245
2 Stars
80
1 Star
74
81%of customers recommend this product.
(
416 out of
512)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Love this new phone!!
on August 19, 2025
Posted by: Rowdy8Busch
[This review was collected as part of a promotion.] I have the new Galaxy S25 ultra, and I love it better than any other phone I ever had in 20+ years with AT&T. It operates so fast has amazing stereo sound, clearest video and pics on any device on the market. My wife has a brand new I phone and we ALWAYS use my phone to take pictures and videos because the quality is so much better! I have hearing aids as well which are connected to my phone and the sound and versatility in settings is above what I ever thought possible for this feature. I also watch live sports and the video never stops or fragments during the broadcast, which is very important to me. Any features that this phone has, which I haven't yet to try them all, are absolutely easy to learn and use like a pro. The battery life is amazing too, I charge my phone every other day and I'm on my phone a lot. I also love the way texting is set up and works, I have texts that ive continued to use for over 2 years now that transferred to this new phone so I can just scroll down and use the existing conversation to send a new text. I hope this phone doesn't become obsolete due to new and great models coming out every year, and even if that happens, I think I'll just keep this one for a few years because I dont think another phone get any better. The one and only problem I have with it is the AI assistant called Bixby. When my phone is in my pocket it will connect to my phone constantly thinking I said something to it, but I finally figured out how to disable it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME PHONE
on August 19, 2025
Posted by: Alvaro
[This review was collected as part of a promotion.] Love this phone for and play. The updates it gets, keeps it running smooth. Battery life is a plus and keeping up with AI is also a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on August 19, 2025
Posted by: BReady
[This review was collected as part of a promotion.] I use the built in Galaxy AI features often rather it's in the Samsung gallery or through Gemini. It's the smoother running phone I have ever had. The only changes I would make, the cameras are just under amazing and I would live more battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI powers gaming, streaming, and life.
on August 19, 2025
Posted by: TidusBinbotaj
[This review was collected as part of a promotion.] The Samsung Galaxy has quickly become the center of my digital world. From the moment I turned it on, I could tell this was more than just a phone it’s a tool that blends power, speed, and intelligence into my daily routine. Galaxy AI has made a huge difference in the way I work and live. I use it to summarize notes, translate content, and keep my schedule organized without missing a beat. What used to take minutes of searching or typing is now done instantly, freeing me up to focus on what matters.
Entertainment is just as strong. The display is bright, smooth, and immersive, making movies and sports look incredible. Gaming performance has been equally impressive fast, responsive, and stable even during longer sessions. Paired with strong audio and reliable connectivity, it feels like carrying a personal console and theater in my pocket.
At the same time, battery life and charging speed mean I never worry about being cut off in the middle of a project or a match. Whether I’m streaming, gaming, handling work, or supporting my daughter with school, the Galaxy fits seamlessly into every role. It’s reliable, powerful, and adaptable, exactly what I need in a world that never slows down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It just ok
on August 19, 2025
Posted by: Jennifer217
[This review was collected as part of a promotion.] Since I just got this phone a few weeks ago due to dropping and cracking my other phone. This phone seems to run alot slower than my note 20 ultra also when talking on the phone it cuts in and out of service and shouldn't since I have a tower at the end of my block. Just really not liking this phone as much needs some improvements
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone great features
on August 19, 2025
Posted by: GalaxyEnj0yer
[This review was collected as part of a promotion.] This phone does it all! Perfect for work, gaming, and doomscrolling haha. The galaxy AI allows some real creative freedom and its a much better experience than others I have tried. I absolutely love playing high end shooter games on this phone, i always run highest graphics settings and it doesn't even hurt performance, battery or impact the heat of the phone much. I also think One UI is amazing, and has many features that stock android severely lacks like better customization, better settings, and very easy to navigate whilst also having enough complexity to dive into if you want.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on August 19, 2025
Posted by: Hybrid
[This review was collected as part of a promotion.] Ive never used AI before until I got the Galaxy S25 Ultra, and I must say what a game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Translation Feature is Awesome!
on August 19, 2025
Posted by: DreamWeaverSerenity
[This review was collected as part of a promotion.] I love having the ability to translate pictures, messages from friends in their language and being able to respond to them in their language. I have not yet figured out how to use the live phone call translation feature. I look forward to figuring it out so I can have live phone call conversions with my friends while they speak their language and me mine, but we hear each others responses in our language. This phones camera also takes amazing photos and videos. While playing games it works beautifully and smoothly. I do enjoy the AI function, especially when searching up information, medications, etc. I look forward to interacting with it even more as time goes on. This has been my favorite of the galaxy phones so far. You never fail to disappoint Samsung! I only upgrade about every 2.5 to 3 years so I am very pleased with this phone all around.
Value
5
Written by a customer while visiting Samsung US