Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(21,231 Reviews)
Rating breakdown 21,231 reviews
5 Stars
18,215
4 Stars
2,314
3 Stars
413
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
S24 Ultra Galaxy
on July 29, 2025
Posted by: GypsyDanger
[This review was collected as part of a promotion.] The Galaxy AI is a great additional to the phones. It's durable and reliable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra pros and cons
on July 29, 2025
Posted by: 1awsmoldchc
[This review was collected as part of a promotion.] Over all the S25 ultra is a solid phone. It's fast. No lag time loading apps. Games play seamlessly. Some of the features could be better. I wish the s pen could be used in more apps. The AI feature in search is amazing. It makes getting the information you need fast and relevant. AI picture editing is also nothing short of amazing. Removing whole buildings from background with 1 click. The camera is also excellent. It's like having a DSLR in your phone. Adjustable iso, shutter speed, saturation and much more. You can capture about anything with this camera.
I love the 6.9" display. It's bright and very sharp.
The only real con is the gestures. Samsung should develope something similar to Motorola's shake to turn flashlight on/of or flip to silence and improve the capture screenshot gesture.
So it's really a great phone. I would definitely recommend.
I love the 6.9" display. It's bright and very sharp.
The only real con is the gestures. Samsung should develope something similar to Motorola's shake to turn flashlight on/of or flip to silence and improve the capture screenshot gesture.
So it's really a great phone. I would definitely recommend.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi there 1awsmoldchc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage and features of your new device. We have provided a link to the full device manual to help you with the additional features and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to be a mobile phone now on the samsung ten and I love samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung girl
on July 29, 2025
Posted by: JulesD
[This review was collected as part of a promotion.] This is my third or fourth Samsung phone. I had the opportunity to switch to another brand but once you've experienced the quality and performance of a Samsung, there's no comparison. It's fast, enough space for everything I need and the best camera in the industry! I love Samsung and I know you will too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on July 29, 2025
Posted by: Tutzgirl
[This review was collected as part of a promotion.] I use my device for email, internet, searches, paying bills, shopping, streaming services at times. I generally don't play games. I use it as my main phone too. It charges well. The only thing is to see your notifications you have to scroll down a few times at top of screen. If you scroll more on left side, you'll see the notifications and if you scroll more onnl the right side, you'll see the shortcuts on the screen.
So far, it's been a good experience.
So far, it's been a good experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 29, 2025
Posted by: 152326
[This review was collected as part of a promotion.] Love this new A I and everything about this phone will never ever get anything but a Samsung s phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on July 29, 2025
Posted by: Teresashe327
[This review was collected as part of a promotion.] I use my Galaxy S25Ultra for so many things
Video recording. Great quality pictures
Video recording. Great quality pictures
Ask Google alot if questions
Also started using the AI feature asking many questions
This phone is an all around phone
Highly recommend
Also started using the AI feature asking many questions
This phone is an all around phone
Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still in Love with This Phone After 5 Months
on July 29, 2025
Posted by: UltraMiniMouse24
[This review was collected as part of a promotion.] I’ve had my Galaxy S25 Ultra (unlocked) since February 26th, 2025, and honestly—it’s more than just a phone at this point. It’s part of my everyday life, and I’m still finding new reasons to love it.
This photo of my little plant was taken with the built-in camera—no edits, no filters—and I was blown away by how crisp and rich it came out. The velvet texture on the leaves, the depth, the way that little red flower pops... it looked exactly how it felt in the moment. I never have to second-guess taking photos anymore.
Another thing I didn’t expect to appreciate this much: the battery life. I listen to music for 8+ hours straight almost every day, and the battery still lasts well into the evening. That alone has been a lifesaver.
Galaxy AI has been surprisingly useful, too—summarizing calls, translating conversations when I’m out, helping me organize things on the go. It’s the kind of smart tech that actually makes life easier, not more complicated.
The phone is still super fast, the screen is beautiful, and going with the unlocked version was definitely the right call—no carrier junk, and I can switch SIMs whenever I travel.
Five months later, I still get excited every time I pick it up. That says a lot.
Value
5
Written by a customer while visiting Samsung US