Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(13,835 Reviews)
Open Ratings Snapshot
Rating breakdown 13,835 reviews
5 Stars
11,936
4 Stars
1,501
3 Stars
244
2 Stars
80
1 Star
74
81%of customers recommend this product. 
(
416 out of 512
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This phone has awesome battery life
on August 16, 2025
Posted by: Thompson6
[This review was collected as part of a promotion.] Galaxy AI is the ultimate best new feature I'm excited to learn more!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Best pictures/videos I've ever taken
on August 16, 2025
Posted by: SamFam4life
[This review was collected as part of a promotion.] Love the new phone, quite impressed with pictures and videos with ease, speed is second to none over my Galaxy Note 10+ that I have had since 2018, and that phone never gave an inkling of glitch, still performed great after 7 years. Now that being said, the new S25 ULTRA seems to be lacking in battery performance that I see drops off (with power saver on) just as fast as my old Note 10+ after 7 years of usage. Not sure why that would be,but it does still tell me it's learning usage patterns. Hopefully it will even out soon. The only other issue (with me anyway) is getting used to the power and volume buttons on the opposite side of the phone.....ugh always hitting that dang power button and waking the phone. All in all I am happy so far. I've started with Samsung and if the quality keeps up I'll finish with them as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung
on August 16, 2025
Posted by: JohnS82
[This review was collected as part of a promotion.] The camera quality and the build of the phone have always been great with samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome function and feel
on August 16, 2025
Posted by: Greatphone555
[This review was collected as part of a promotion.] A solid upgrade. Learning new features is easy. Awesome camera. Galaxy AI is a blast, and very helpful. Early review but love it so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 16, 2025
Posted by: Collegeguy43
[This review was collected as part of a promotion.] The galaxy ai is an awesome tool to add that little extra to my papers, and the notes app with the stylus is awesome for taking notes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is by far the best phone I've experienced
on August 17, 2025
Posted by: Aysiabae27
[This review was collected as part of a promotion.] This phone is pretty big but lightweight. My favorite thing about this phone is the camera. It has 5 lenses & the moon pictures I take always come out amazing. The AI features are also great. It helps me edit photos, texts, posts, everything you need help with, AI has your back. I thought the 22 ultra was great, but this is fantastic cause the 25 ultra comes with AI installed. The videos, movies, & gaming are all clear as day & do not buffer. It has a lot if storage, which i need for all my pictures & videos. This device is all around amazing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply Perfect.. speed, quality
on August 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have used it for 3 month and its Simply Perfect....speed, Camera and overall phone quality, Grace, Battery capacity and every thing!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buisness platform
on August 17, 2025
Posted by: Midwestwholesome
[This review was collected as part of a promotion.] This device, an AI-powered and comprehensive platform for business, has proven to be a boon, facilitating my search for products across various email offerings. The entire realm of the S25 Ultra platform essentially transforms into a laptop that fits effortlessly in the palm of your hand. So from everyday use to business to search and research, this device has been as solid as it can be. Its seamless connectivity and intuitive interface allow for efficient multitasking, catering to both personal and professional needs. Moreover, the robust battery life ensures that I can rely on it throughout the day without any interruptions. As I explore its vast features, I find myself increasingly impressed by the device's ability to adapt to my evolving requirements.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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