Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,871 Reviews)
Rating breakdown 13,871 reviews
5 Stars
11,967
4 Stars
1,504
3 Stars
245
2 Stars
81
1 Star
74
81%of customers recommend this product.
(
416 out of
512)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: HemB
Verified Purchase:Yes
Very happy with the Galaxy S25 Ultra 512GB phone. While it looks and feels like my earlier S23 Ultra, the battery performance is decidedly better and the display is terrific. Love the anti-reflective coating.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
I love it so much
on August 16, 2025
Posted by: heering
[This review was collected as part of a promotion.] I have many occasions to write things with a pen, and I enjoy taking photos, so I purchased it. The case I ordered together with it is also sturdy, and I attach the smart tag to my bag to use when traveling. I was originally using the 22 Ultra, but after switching to the 25 Ultra, I'm very satisfied. It's sturdy, fast, and above all, I love the Galaxy AI features. I like the weather summary feature that appears on the lock screen, and it's very useful when I want to automatically crop desired entities from photos in the gallery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I WAS WRONG!¡!
on August 16, 2025
Posted by: Mischief
[This review was collected as part of a promotion.] I can admit when I am wrong, and this is one of those times! I've, for the most part, always believed upgrades from, for example, a Samsung Galaxy S21 Ultra (Which,in my opinion, is one of the best phones Samsung made!) To a Samsung Galaxy S22 Ultra a couple months after buying the first one, is not a good enough of an upgrade to be worth the cost or the time/effort of a trade in just to have the next model do it again in a few more months. Welp! The last couple, especially the S24-U to the S25-U is well worth it. What are device especially with the new Galaxy AI and the new and more advanced features and abilities it's capable of just makes it, overall, the bees knees out of these, the Galaxies with thier always improving features we like to see! If you don't want to take my word(s) for it, do yourself a favor and just go for it, take the leap and enjoy the radical upgrade you will give yourself! I know I don't regret it. I'm fact, I can't wait to do the next upgrade when it is available. Hahaha!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Has flaws
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy ai is great. But I have a little of problems when it comes to the actual phone it always says im offline or no data even when I have full bars.
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Hi Toribabi94, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the enhanced features of Galaxy AI. We have provided a few links to articles to help you with the connectivity of your device, and ensure you have the intended experience with your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone great speed an accuracy an on po
on August 16, 2025
Posted by: Jholiday13
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely transformed how I game, watch movies, and handle my work. The display is simply stunning, with vibrant colors and incredible clarity that make every movie and game feel like a cinematic experience. The performance is mind-blowing—it handles the most demanding games with ease, staying smooth and responsive no matter what I throw at it.
But the real game-changer is Galaxy AI. It's incredibly intuitive and has become an essential part of my workflow. The AI-powered features for text summarization and translation save me so much time, and the smart photo editing tools are out of this world. I'm able to get more done in less time, and it feels like I have a truly intelligent assistant right in my pocket. This phone is a complete powerhouse and the best device I've ever owned—I couldn't be happier!
But the real game-changer is Galaxy AI. It's incredibly intuitive and has become an essential part of my workflow. The AI-powered features for text summarization and translation save me so much time, and the smart photo editing tools are out of this world. I'm able to get more done in less time, and it feels like I have a truly intelligent assistant right in my pocket. This phone is a complete powerhouse and the best device I've ever owned—I couldn't be happier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is has cool features
on August 16, 2025
Posted by: GalaxyBoy25
[This review was collected as part of a promotion.] The Galaxy AI is the best feature on the phone. I like the fact that the voice is clear like you are talking to an actual person.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on August 16, 2025
Posted by: ShoppingMaven
[This review was collected as part of a promotion.] Just got my new phone and I’m obsessed! It’s beautiful and fast! Trying out the new Galaxy Ai. #NewPhone #LoveIt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a great phone
on August 16, 2025
Posted by: Jdaily
[This review was collected as part of a promotion.] The new Galaxy AI built into the software is nice and the phone is powerful.
Value
5
Written by a customer while visiting Samsung US