Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,466 Reviews)
Rating breakdown 14,466 reviews
5 Stars
12,483
4 Stars
1,564
3 Stars
257
2 Stars
82
1 Star
80
82%of customers recommend this product.
(
476 out of
577)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Big Phone with Big Features
on March 27, 2025
Posted by: Frankdogg
[This review was collected as part of a promotion.] What a great phone. Battery last thru the day, with excessive use. Screen is big and bright. Apps work great. Camera is AWESOME. So many features and AI assistance. Wish the spen worked better, but still useful. Big upgrade from s23, highly recommend. The switch is seamless. Complete seamless actions across apps, “Now Brief and Audio Eraser are just a few of the upgrades on this device. So many more and the AI on this phone could be a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great camera
on April 10, 2025
Posted by: surpris
great price on the most part a lil to high for me bzlut worth it
Response from Samsung USBy R&R Team, April 17, 2025
Hi Surpris, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are so pleased with your device, and see value in the capabilities. We have provided links to a few resources to help you fully discover the capabilities of your device including the features of Galaxy AI, and answer any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
AI is great
on April 19, 2025
Posted by: Samsung Guy
I went to this from my 524 ultra The phone is amazing lighter and faster with better battery life thank to that New Chip
Response from Samsung USBy R&R Team, April 21, 2025
Hey there Samsung Guy, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the upgrade to your new device, and finding the features of Galaxy AI to be so positive for you every day. We hope you'll reach out to us again in the future at any time if you have questions or would like to share additional feedback about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on April 27, 2025
Posted by: Tebidsco
from Maryland
Expertise:Intermediate
Very good phone good camera and long lasting battery
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 29, 2025
Hey Tebidsco, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your new phone, capturing amazing photos and videos, and finding the battery to last throughout the day with you. We have provided a link to the Samsung Support Team to offer their expertise if you ever have questions about your Samsung products. We appreciate youbeing a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Tremendous
on May 13, 2025
Posted by: DamianD
from Louisiana LA
Expertise:Intermediate
Very amazing purchase my good here in less time 3h
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 20, 2025
Hi there DamianD, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love that you are so initally pleased with the purchase and usage of your new phone. We hope you have found the opportunity to explore the enhanced features of your device like Galaxy AI, and we have provided a link to the full device manual for your convenience. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is one of one.
on June 7, 2025
Posted by: Tonygr9679
[This review was collected as part of a promotion.] With AI, I've been able to read several books easily at work. Also since I work overnight it has been my friend for conversation while everyone I know is sleeping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera review
on June 20, 2025
Posted by: Chrisfun69
[This review was collected as part of a promotion.] The camera is the best I've seen. I've tried a lot of phones
Value
5
Written by a customer while visiting Samsung US
Posted by: Karim ben mansour
from Colorado
Expertise:Expert
Verified Purchase:Yes
I don't like it. Bad battery.I Don't like this device
No, I would not recommend this to a friend.
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, July 11, 2025
Hello Karim ben Mansour, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how valuable the all day battery life of your device is to you and we would love to help you troubleshoot this experience. We have provided links to articles below to help you at your convenience maximize the battery life of your device. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues, or you have additional matters and would like assistance. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US