Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,989 Reviews)
Rating breakdown 13,989 reviews
5 Stars
12,071
4 Stars
1,515
3 Stars
247
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
418 out of
514)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Posted by: Samsungfreak
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a top-tier flagship phone excelling in display, performance, and camera capabilities. It features a stunning 6.9-inch AMOLED screen, the powerful Snapdragon 8 Elite for Galaxy chip, and an impressive 200MP main camera with an upgraded 50MP ultrawide lens. Battery life is robust, lasting a full day or more for most users, and its AI features offer significant utility.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey there Samsungfreak, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so pleased with the usage of your device, and finding the camera tob e so amazing for your usage, and the features of Galaxy AI further enhancing all of those amazing experiences. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 14, 2025
Posted by: Tgbo13
[This review was collected as part of a promotion.] I've been using Samsung phones for a few years now and I realized that the S series is one of the better ones I continue to upgrade my phone and enjoy it. All the improvements that are made with the camera and and all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra 5g
on August 14, 2025
Posted by: Dip2025
[This review was collected as part of a promotion.] I use this for work and personal. It was easy set up. Smooth transfers. Excellent visuals. Slim design is very welcome. Improved features/setting. Galaxy AI is useful for sure. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra Review
on August 14, 2025
Posted by: TabletopMaster
[This review was collected as part of a promotion.] The Samsung S25 Ultra phone is absolutely amazing. The camera is top notch, the Galaxy AI is great, and the overall experince and flow of the phone is amazing.
The camera is great, with a wide lens, regular 1x lens, and 10x lens with 100x optical zoom. The post processing the phone does to the pictures that you take makes the pictures look one step better to perfection. It's even crazier that you can use the AI to remove and change objects and people. Don't like your photo because of something in the background? You can remove it in under a minite, and no one would ever know something was there in the first place. The videos also look amazing with the S25 Ultra. I have personally filmed videos and they look like movies straight from the RAW file.
The Galaxy AI is amazing, with Samsung News using it to give me recommendations for news articles. It gets it right ten out of ten times. The Now Bar also uses the Galaxy AI, and it is great too. The Galaxy AI will get updated for the next seven years, along with OS and security updates.
The overall flow of this phone is amazing. The 120 Hertz screen looks better than ever. The S25 Ultra is fast, looks great, and handles both light and heavy operations amazingly. If you need a new phone that will last you seven or more years, get the Samsung S25 Ultra. You will not be disappointed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product fr
on August 14, 2025
Posted by: Smedley
[This review was collected as part of a promotion.] Galaxy ai HAS BEEN A TREMENDOUS ASSET I use Gemini every day for light and complicated situations and another outlook of ANY idea,predicament, or casually in day to day life. Galaxy s25 you have done it partnering with the undisputed king Samsung Galaxy S25 ultra. Amazing Jod , EVERYONE Thank you for this TREMENDOUS smart phone + ai partnering. Daniel W. 36y Old, Spinocerebellar Ataxia Warrior
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s25Ultra camera screen
on August 14, 2025
Posted by: adlmajdalsqr
[This review was collected as part of a promotion.] The phone is very excellent, it works wonderfully, the experience is 100%, the features are the camera, the screen, the durability is strong, and the appearance is attractive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a awesome phone the best I ever had
on August 14, 2025
Posted by: Dee1992
[This review was collected as part of a promotion.] I love to edit pictures with my s pen and do art with my s pen so camera and editing with s pen is important to me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
worst
on August 14, 2025
Posted by: pbriggs225
from louisiana
Expertise:Intermediate
Upgraded from a s21 ultra an i have got to say what a complete DOWNGRADE the s25 ultra is. Was definitely not worth the trade!
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Pbriggs225, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day, and the disappointment that can occur when your device is not meeting your expectations. Without knowing what features you feel are not an upgrade with your device, we have provided a link to the complete manual for your device, and to the Samsung Support Team to discover the full capabilities of your device, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US