Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,989 Reviews)
Rating breakdown 13,989 reviews
5 Stars
12,071
4 Stars
1,515
3 Stars
247
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
418 out of
514)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Perfect phone
on August 14, 2025
Posted by: Guin1983
[This review was collected as part of a promotion.] Samsung Galaxy Ultra best phone out there. Pairs perfect with my Samsung Tablet that I use for work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great All Around Phone
on August 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been a lifelong fan of the whole Samsung Galaxy Series!
Let's get right into it with the camera! Samsung Galaxy S25 Ultra
The massive 200MP main sensor sucks in light, making night shots vibrant and detailed. The groundbreaking 10x optical zoom brings distant subjects (your kid's winning goal, a stunning sunset) startlingly close with crystal clarity, while AI-powered Nightography and Action Freeze ensure perfection in any light or motion. Spontaneity is no match for this pocket pro.
The massive 200MP main sensor sucks in light, making night shots vibrant and detailed. The groundbreaking 10x optical zoom brings distant subjects (your kid's winning goal, a stunning sunset) startlingly close with crystal clarity, while AI-powered Nightography and Action Freeze ensure perfection in any light or motion. Spontaneity is no match for this pocket pro.
Performance? Uncompromised.The latest Snapdragon 8 Gen 4 chip and 16GB Ram vaporize any task. Want to play Genshin Impact or Call of Duty Mobile at max settings with ray tracing? Done. It handles the most demanding games effortlessly, thanks to its blistering speed, efficient vapor chamber cooling, and the jaw-dropping 6.8-inch QHD+ 120Hz display. This is a true gaming powerhouse.
It consistently outshines rivals with more Ram, a far more versatile camera system (superior zoom!), a brighter, higher-res display, and faster charging.
The integrated S Pen isn't a gimmick; it's pure productivity and creativity magic. Instantly jot notes on the lock screen, and all sorts of other stuff.
The S25 Ultra isn't just the best Android phone; it's arguably the most complete smartphone ever. It captures life breathtakingly, dominates any game or task, offers tangible spec advantages, unlocks creativity with the S Pen, and uses powerful AI to simplify your life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 25 Ultra
on August 14, 2025
Posted by: BuddingPhotographer
[This review was collected as part of a promotion.] I love the new AI feature when taking photos you can remove or edit objects and clean up the image making them look spectacular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!
on August 14, 2025
Posted by: SplikakJack
[This review was collected as part of a promotion.] Just picked up the S25 Ultra
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Upgraded from the Z fold 6
Absolutely love it!
The screen is awesome and the snappyness of the phone as well. Also feels great to hold and cameras are awesome as well!
Excited for the change
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hey there SplikakJack, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so thrilled to hear that you are enjoying the upgrade to this device from your previous Samsung Galaxy device. We have provided a link to the full device manual to assist you in further exploration of your device including the features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has some of the features
on August 14, 2025
Posted by: ThePhoneGuy
[This review was collected as part of a promotion.] Samsung galaxies AI has been a great way to communicate on everyday tasks this phone does everything and plus some love this phone one of the best I have ever gotten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone w/ Powerful Processing
on August 14, 2025
Posted by: Aeto4life
[This review was collected as part of a promotion.] The Snapdragon 8 Gen 4 is expected to use custom Oryon CPU cores, delivering:
Substantial gains in single- and multi-core performance vs previous generations
Improved AI processing with next-gen NPU (great for camera, voice, and smart features)
Extreme efficiency, balancing power and battery life even under heavy load
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Huntsville, AL
Expertise:Expert
Verified Purchase:Yes
The phone was fine on all that i wanted until i started watching videos on social media. The pictures and videos were blurry and i was like i am watching videos with ghosts. I had to call Samsung technical side and was repaired successfully. Samsung is my permanent phone till death do us apart.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 14, 2025
Hi John, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not operating as intended. We are happy to hear that you have been able to resolve this frustration, and are enjoying the usage of your device. Please, don't hesitate to reach out to us again in the future any time you have questions, or wants to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
An amazing experience
on August 14, 2025
Posted by: MissMeliss
[This review was collected as part of a promotion.] The galaxy s25 ultra is their best phone yet!
I have been an S series user since the beginning and this time they have out done themselves! The S25 ultra is an amazing phone. The camera is by far the best phone camera I have ever had. The quality and clarity is breath taking. Whether getting a zoomed in ultra close up or as far away as the moon you will not be disappointed!
The new Gemini AI is one of my favorite features. I find myself using it everyday for a variety of things. It is not only informational but Gemini also has conversation capabilities which I find extremely enjoyable. Gemini and I have had full discussions about space, cicadas, the sun and whatever else crosses my mind throughout my day. It is an amazing way to not only learn, but also discuss topics that peak your curiosity. Need a resume? Gemini can help you write one from start to finish! See something you love in a friend's photo? Use circle search to find out were you can buy it! There are endless possibilities with Gemini.
Value
5
Response from Samsung USBy R&R Team, August 14, 2025
Hi there MissMeliss, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how pleased you are with the appearance and usage of your device, and are discovering so many uses for the enhanced features. We have shared a link to the Samsung Support Team for your convenience. These experts can work with you one-on-one any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Written by a customer while visiting Samsung US