Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(13,549 Reviews)
Rating breakdown 13,549 reviews
5 Stars
11,681
4 Stars
1,476
3 Stars
240
2 Stars
78
1 Star
74
81%of customers recommend this product.
(
416 out of
512)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great new feature
on August 11, 2025
Posted by: Phonegeek801
[This review was collected as part of a promotion.] Love the more powerful phone. Still the best device out there. Love the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Removing Bluetooth option for pen bad idea.
on August 11, 2025
Posted by: Esthelita
[This review was collected as part of a promotion.] Removing Bluetooth option for pen bad idea. I can't believe that this was done. I used to take lots of photos with this option.
Value
2
Response from Samsung USBy R&R Team, August 12, 2025
Hey Esthelita, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that changes to the functionality of your device can cause frustration as you integrate the redesigned features in to your usage. We have provided a link to an article to help you with the features of your new S Pen. We have also shared a link to the full device manual to assist you with the hand gestures and voice commands you can use to capture photos with your camera. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great,overall best phone ever.
on August 11, 2025
Posted by: Lu2itv
[This review was collected as part of a promotion.] The phones battery makes it outshine other devices. The device keeps up with my busy days and multitasking needs. To make days productive. The stylus keeps me organized in what daily task needs done. The camera is the most professional high tech I've experienced in a phone. Overall this device has been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but battery
on August 11, 2025
Posted by: AJ1988
[This review was collected as part of a promotion.] Love the AI feature and all the other gimmicks, camera is good but only thing needs alot of improvement is battery size, bigger battery will go a long ways.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on August 11, 2025
Posted by: Skittn
[This review was collected as part of a promotion.] Quick interface! Love the stylus! Camera is way better than expected! Samsung watch 7 and the galaxy buds are a perfect pair to have with my samsung galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use Galaxy AI
on August 11, 2025
Posted by: KemuKemu
[This review was collected as part of a promotion.] When I want to research something on screen, I simply press and hold the power bottom. This intuitive gesture launches the Galaxy AI feature, allowing me to ask questions instantly and get helpful answers from AI. I use this almost everyday!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I learn new things every day
on August 11, 2025
Posted by: StaggerLee
[This review was collected as part of a promotion.] Galaxy AI is great just wish it can read the article on the screen or whatever is on the screen when you ask it to do
The phone is great learning new stuff everyday
The phone is great learning new stuff everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great customization features!
on August 11, 2025
Posted by: RUINEDJAGUAR
[This review was collected as part of a promotion.] I had the galaxy note 20 ultra for 5 years. I love the Note line. The customization features are great! My favorite feature is how amazing the camera is on the Galaxy 25 ultra is! I am still learning all of the cool features but so far an amazing investment.
Value
5
Written by a customer while visiting Samsung US