Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,606 Reviews)
Rating breakdown 19,606 reviews
5 Stars
16,899
4 Stars
2,117
3 Stars
354
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
766 out of
898)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Perfect device
on July 29, 2025
Posted by: NanoNano
[This review was collected as part of a promotion.] Excelente device. All works perfect. The screen is awesome. And the camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed and Camera
on July 29, 2025
Posted by: Galaxyguysa
[This review was collected as part of a promotion.] I've been using my Samsung device for everything—from work to entertainment—and it delivers across the board. For streaming and movies, the display is stunning with vibrant colors and smooth performance. Gaming is also top-notch; the graphics are crisp and there’s zero lag, even with more demanding titles.
I use it daily for work and school—taking notes, joining video calls, editing documents, and staying organized. Galaxy AI has seriously boosted my productivity with smart summaries, live translations, and real-time transcription. It’s like having a personal assistant built right into the device.
When it comes to sports, I stream live games in high resolution without missing a beat, even on the go. Whether I’m multitasking or relaxing, this device handles it all effortlessly. I even use it for light content creation and photo editing thanks to its powerful camera and editing tools.
Highly recommend for anyone looking for an all-in-one powerhouse.
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is perfect.
on July 29, 2025
Posted by: Ggghgg
[This review was collected as part of a promotion.] Since I had my Samsung Galaxy Al, my routine has changed completely. I use it to stream my favorite shows, and thanks to the AMOLED screen, the image quality is impressive. I also use it for games, because its fluid processor avoids any lag, and for watching movies and sports with friends, because the surround sound makes everything more immersive.
At work and in the studios, Samsung Notes and integration with my laptop allow me to organize tasks and take notes quickly. Even the multitasking feature helps me keep several apps open at once without losing performance.
The Galaxy Al is not just a phone, it is a tool for every moment of my day, from relaxing to being more productive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S20 Ultra
on July 30, 2025
Posted by: MerpDerp
[This review was collected as part of a promotion.] Oh man... So far it's out performing in everyway. I mean we knew it would but the smooth intuitiveness really is quite impressive. Camera is incredible. Games run smoothe with heavy graphics. Happy Camper soo far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra
on July 30, 2025
Posted by: DR1ft3R
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is pure gold. I use my device for streaming videos, movies, television series... I also do alot of gaming as well. The S25 is phenomenal in its clarity, easy step by step tutorials in navigating special features, and the Galaxy AI search engine is thorough, informative, and easy to use. The S pen makes operating the phone entertaining and simple. I really enjoy my new galaxy device. It is the best phone on the market today!
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hey DR1ft3R, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage and features of your device, and finding so phenomenal every day. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mike
Expertise:Expert
Verified Purchase:Yes
It's great, but so was my S23 Ultra, I only upgraded because the screen broke and the cost wasn't worth to repair it. It's a slight upgrade nothing that will blow your socks off but it is better than the S23 Ultra. I would have kept the S23 for another 2 years if It didn't break.
I'm removing 1 start because they removed the bluetooth capability of the SPen, not happy about it, I rarely used it but then again I'm paying for a flagship phone so that I could have access to things when I need them even if rarely.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Mike, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device, and we would love to assist you with the changes to features you have used in the past. We have provided a link to an article to assist you with the redesigned features of the S Pen and integrating them in to your usage. We have also shared a link to the complete manual for your device, and the Samsung Support Team to offer assistance with hand gestures and voice commands, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kayann
from Florida
Expertise:Expert
Verified Purchase:Yes
I love my phone samsung is the best photos are the best surely recommend
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pamela
from Windsor VA
Expertise:Intermediate
Verified Purchase:Yes
So glad I upgraded to the Samsung Galaxy S25 Ultra, the phone is super fast, camera takes crystal clear photos and all around easy to navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US