Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,297 Reviews)
Open Ratings Snapshot
Rating breakdown 30,297 reviews
5 Stars
25,935
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love this device
on October 10, 2025
Posted by: SamsungLover85
[This review was collected as part of a promotion.] I love all the features the 25 Ultra has to offer. The screen has a nicer feel to it to play my games on and to stream on. It also makes it easy to get task completed. They AI features have also helped complete tasks easier and when searching for things on the internet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy
on October 10, 2025
Posted by: Okwarrior
[This review was collected as part of a promotion.] The phone is awesome needa super good camera and lots of storage forms work and this phone has it all and it's awesome I would highly recommend this phone for all your phone needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The mobile phone is great.
on October 10, 2025
Posted by: babypanda
[This review was collected as part of a promotion.] galaxy ai is supper useful. Both the appearance and performance of mobile phones are unparalleled.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All good minus the s-pen
on October 10, 2025
Posted by: DaneTheGamer
[This review was collected as part of a promotion.] Removing the Bluetooth from the s-pen was a back idea. That was the feature that got me stuck on the ultra series
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing phone but not perfect.
on October 10, 2025
Posted by: Yaboi92
[This review was collected as part of a promotion.] I bought the Galaxy S25 Ultra after my S23+ malfunctioned. I must say, it's a leap ahead of the latter. While I'm not a expert photographer, the camera quality is amazing. The s pen is a literally godsend when i need to pinpoint an item on my phone and my hands won't do the job. I haven't really gotten into the AI functions of the phone yet, but am excited to see what they do. My biggest gripe about the phone is the fingerprint sensor. Sometimes it won't catch my fingerprint but that's an easy solution by using face recognition. All in all, I glad i upgraded.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Camera Phone
on October 10, 2025
Posted by: Moeman
[This review was collected as part of a promotion.] The Galaxy S25 has the best cameras and I love the Gemini AI . I love how I can ask it questions and tell it to put it in my notes. The finger print sensor works really well. The Sanpdragon 8 Elite processor works quite well. This is a good investment on my part.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on October 10, 2025
Posted by: Jman36Chambers
[This review was collected as part of a promotion.] The processing speed and features are very nice. Most certainly goes above and beyond my expectations. The Galaxy AI is way too easy and very helpful for countless questions/inquiries and or education! Only reason for not 5 stars is because the memory filled quicker than I had anticipated, although it may be operator error and not the device's fault!!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone of phones
on October 10, 2025
Posted by: Justmekawika
[This review was collected as part of a promotion.] I especially enjoy the Galaxy AI and find it most useful and convenient. The phone is very user friendly and just packed with so many features that help navigate everyday life. My next move is to get a Galaxy 7 Ultra watch to pair with an already incredible phone. I cant wait!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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