Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,599 Reviews)
Rating breakdown 19,599 reviews
5 Stars
16,895
4 Stars
2,116
3 Stars
352
2 Stars
109
1 Star
127
85%of customers recommend this product.
(
759 out of
891)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My 1 place for everything.
on July 27, 2025
Posted by: Sharkman67
[This review was collected as part of a promotion.] I'm a very busy person. I have a fabulous life full of details... Personal life, love life, work life in sales, I have three social media outlets to post on, and did I mention I have ADHD. This phone is my one place for everything. I can do anything for work, foreplay, take notes, take an edit videos and then post them. I can plot my fishing trips, I can watch movies, my workout at the gym, track all of my health stats. I mean it, this phone is my one place to do everything. Samsung is always been my brand. It's always will be. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone
on July 27, 2025
Posted by: misfitsvolume1
[This review was collected as part of a promotion.] Switched from a Google pixel 7 Pro XL this phone is much more powerful and happy I get to stay with Gemini AI only thing I'm not a fan of is Bixby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just scratched the surface
on July 27, 2025
Posted by: VanDavey
[This review was collected as part of a promotion.] I am just getting accustomed to the new experience. Having come from a note 8 that is almost 8 years old, the new phone has a lot to offer and I am finding dozens of improvements, daily. From the UI, to settings, Galaxy AI and everything in between. Undoubtedly, I will still be finding useful gems, a year from now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25 Ultra - layman's review
on July 28, 2025
Posted by: ChromeAdventureer
[This review was collected as part of a promotion.] The S25 Ultra is at the penacle of mobile devices - from camera specs to raw mobile performance - the S25 Ultra is the best. The one drawback it seems to have, is google Gemini. While improving, the AI assistant still has room to grow into the shoes originally filled by Google Assistant.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Must have phone of 2025 Galaxy S25 Ultra
on July 28, 2025
Posted by: Crimepays87
[This review was collected as part of a promotion.] Right out of the box, the S25 Ultra commands attention with its sleek, slightly more squared-off design and the robust feel of its titanium frame. It's a device built to last, reinforced with Corning Gorilla Armor 2 display glass for exceptional durability and IP68 water and dust resistance.
The expansive 6.9-inch Dynamic AMOLED 2X display is nothing short of breathtaking. With a Quad HD+ resolution (3120 x 1440) and a variable refresh rate that goes from a power-saving 1Hz all the way up to a buttery-smooth 120Hz, visuals are incredibly sharp, vibrant, and fluid. Whether you're streaming 8K video or meticulously editing photos with the integrated S Pen, this screen delivers an unparalleled viewing and interaction experience. battery lasts forever and charges from low to full in under an hour
The expansive 6.9-inch Dynamic AMOLED 2X display is nothing short of breathtaking. With a Quad HD+ resolution (3120 x 1440) and a variable refresh rate that goes from a power-saving 1Hz all the way up to a buttery-smooth 120Hz, visuals are incredibly sharp, vibrant, and fluid. Whether you're streaming 8K video or meticulously editing photos with the integrated S Pen, this screen delivers an unparalleled viewing and interaction experience. battery lasts forever and charges from low to full in under an hour
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Short battery life
on July 28, 2025
Posted by: JOE90s
[This review was collected as part of a promotion.] Overall Good device, but battery life is not the best.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi there JOE90s, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage and features of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Same as the s24 ultra just more expensive
on July 28, 2025
Posted by: Moogoth
[This review was collected as part of a promotion.] Same as the s24 ultra but more expensive not really an upgrade at all
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Moogoth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important your phone is to you, and wanting to feel that you have made a good investment in a device. The upgraded processor, intelligent battery, and additional features of Galaxy AI make this device faster than before, able to go with you all day, and help you streamline so many daily tasks. We have provided a link to the complete manual to help you with these enhanced features. We have also shared a link to the Samsung Support Team if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely AMAZING!
on July 28, 2025
Posted by: JTsDad
[This review was collected as part of a promotion.] This is by far the most advanced phone I've ever had! The Galaxy AI is unbelievable. Often I forget I'm talking to a computer lol. Screen is stunningly smooth and always perfect brightness for your eyes. Watching videos and playing games are also exceptional! Honestly I don't know how Samsung's going to top this device and it's capabilities. Nice Job in every way! Oh, and how it connects and operates with other Samsung products is unreal. My home TV, my watch, my ear buds, my Vehicle... all can be controlled with this out of this world phone. Just WoW
Value
5
Written by a customer while visiting Samsung US