Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,043 Reviews)
Open Ratings Snapshot
Rating breakdown 14,043 reviews
5 Stars
12,117
4 Stars
1,522
3 Stars
248
2 Stars
82
1 Star
74
81%of customers recommend this product. 
(
419 out of 515
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
My Galaxy Experience
on August 4, 2025
Posted by: Worldtraveler
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy S25 Ultra several months ago. I primarily use my phone for phone calls, playing games, checking emails, listening g to music and taking pictures of places and objects of interest. So far, I have no complaints about the features and I think that the camera and video are outstanding! As far as Galaxy AI goes, I'm still learning a lot about it but I have used this incredible feature for a few things at work. Thanks for the great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone keeps me going!
on August 4, 2025
Posted by: Neenah
[This review was collected as part of a promotion.] My Galaxy 23 Ultra has so many great features. I heavily rely on the camera. Fantastic photos of family, birds, plants, and my dogs! I use AI to get info on many subjects including suggestions for taking photos. I love the Pen for taking notes, doodling, and typing when arthritis is acting up, lol. I use Google Lens to get answers to almost anything I've photographed. This phone fits my hand very well, its simple to operate, has convenient apps included, and allows me to make quick changes to settings. I enjoy this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The note-style phone with a bundle of upgrades!
on August 4, 2025
Posted by: PdBare
[This review was collected as part of a promotion.] I've been a fan of this flagship entry from Samsung since back when the Note5 was the best phone on the market. The S25 Ultra is really no different in its spectacular computing power, incredible cutting edge features, and simply outstanding camera capabilities! I love taking crazy close pictures of things both near and far and this phones camera keeps up with me seamlessly. I love that the Galaxy AI for the camera will recognize when you are capturing a document and make a scan of the document for easy sharing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Storage and Galaxy AI
on August 4, 2025
Posted by: BobbyBowlingHands
[This review was collected as part of a promotion.] So good, too good, very good right now! Massive storage and Galaxy AI. Does it gat any better?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on August 4, 2025
Posted by: Watermelon8
[This review was collected as part of a promotion.] Have had this phone for about a year now and have been on multiple family trips since then. My phone has been a staple for pictures, where even the rest of my family would use my phone. It's software is extremely smooth and easy to use, not hard to get used to at all. Every time I think I've mastered the phone, I discover something new on the phone and end up loving it more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Flagship Power Meets AI Magic
on August 4, 2025
Posted by: samys25ultra
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for weeks, and about 85% of my experience feels pure magic: its 6.8″ Dynamic AMOLED display bursts with vivid color and buttery-smooth 120 Hz scrolling, while on-device AI—Scene Optimizer, Portrait Enhancer, and 5× Periscope Zoom with Super Resolution—effortlessly turns every shot into a standout. Live Translate and Smart Compose render my messages typo- and language-barrier–free, while Adaptive Battery learns my habits so its 5,000 mAh cell gets me from sunup to sundown. The S Pen that comes with it is great for quick notes and doodles.
Downside (≈15%), it's slightly too heavy to hold one-handed and some of Samsung's preload apps can't be removed.
Those are little sacrifices for a phone that matches high-end hardware with genuine AI smarts—if you want a phone that appears to be doing as much work as you are, the S25 Ultra's your ticket
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone so far
on August 4, 2025
Posted by: Banda12
[This review was collected as part of a promotion.] I have had 4 samsung phones and this one is by far the best. The battery life is longer, the speed is faster, and the pictures have such good clarity. I can capture a photo while moving and it comes out great. The colors are crisp and detailed. I have used the AI to research certain things and it seems to do well. I am not an avid AI user but do see the benefit for it, and so far I am pleased with what the AI does.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite galaxy
on August 4, 2025
Posted by: Krayzekevin
[This review was collected as part of a promotion.] This is one of my favorite Galaxy phones for the pair of factor the features. Samsung always manages the final way to incorporate the original thing from previous generations and with the new stuff. The AI system is ridiculous I love it so much. Galaxy AI has helped me more ways than I ever could imagine. Just trying to figure out dinner for the night a quick route to work or just even trying to figure out how to write a simple letter or proposal. I've really appreciate the organizational features and the fact that I'm always connected to all of my Google accounts without me having to jump from one device to another
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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