Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,889 Reviews)
Rating breakdown 14,889 reviews
5 Stars
12,844
4 Stars
1,610
3 Stars
270
2 Stars
83
1 Star
82
83%of customers recommend this product.
(
477 out of
578)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Display, camera, performance and S pen integration
on July 16, 2025
Posted by: A1B2C3
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn’t just a smartphone — it's a productivity tool, media hub, and camera powerhouse wrapped in one device. If you're looking for one of the best Android phones in 2025, the S25 Ultra is hard to beat...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blown Away by the Galaxy S25 Ultra
on July 19, 2025
Posted by: Eb8608
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has completely exceeded my expectations. The display is stunning—bright, smooth, and perfect for streaming and gaming. What impressed me the most is the camera system. Whether I’m taking pictures during the day or at night, the detail and clarity are amazing.
One of my favorite features is Galaxy AI. It helps me edit photos effortlessly and even summarizes long messages and articles, saving me so much time. I also use it to translate text in real-time, which is super helpful.
The performance is top-notch. I use the S25 Ultra for multitasking, video calls, and even editing short videos, and it handles everything without slowing down. Battery life easily lasts a full day with heavy use.
Overall, this phone feels like a true powerhouse and a major step forward in mobile technology. I’m really enjoying the experience and would absolutely recommend it to anyone looking for the best of what Samsung has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Good
on August 2, 2025
Posted by: Lovey1
[This review was collected as part of a promotion.] I absolutely love my new phone. The camera quality is excellent it was easy to set up and the AI feature definitely puts it over the edge in functionality and really defines that Samsung has thee best smart phones. Charging less and doing more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
worst
on August 14, 2025
Posted by: pbriggs225
from louisiana
Expertise:Intermediate
Upgraded from a s21 ultra an i have got to say what a complete DOWNGRADE the s25 ultra is. Was definitely not worth the trade!
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, August 15, 2025
Hi there Pbriggs225, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how important your phone is to you every day, and the disappointment that can occur when your device is not meeting your expectations. Without knowing what features you feel are not an upgrade with your device, we have provided a link to the complete manual for your device, and to the Samsung Support Team to discover the full capabilities of your device, and answer any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Big Mook
Expertise:Intermediate
Verified Purchase:Yes
I love my new pink Samsung Galaxy S25 ultra. I started with the Note1. I really like the functionality of the S pen. Also this battery lets me more than 24hrs. I am free from the charging cable 😊. Thank you Samsung for making a pink Ultra. Can you make a teal Ultra in about three years?
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
The 🖊 is the best thing about the phone
on August 18, 2025
Posted by: Mississippi
[This review was collected as part of a promotion.] This product is very easy to navigate. I love the fact that the screen is way bigger than my old phone. The upload of games and updates is insanely fast. Overall I am going to have to give the phone a 2 thumbs up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feels good in hand
on August 24, 2025
Posted by: Blaze
from Naples, FL
Expertise:Intermediate
The ultra runs pretty good, is fairly responsive and the stylus is fairly nice to use, I do notice the base camera is one of its nicest features but I do wish it was a little more rounded design like the S21 ultra i had
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R Team, September 4, 2025
Hey Blaze, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are overall pleased with the usage and features of your device. We appreciate you sharing your thoughts about the appearance and design as we continue to innovate our product line. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
I have to say not much different then the 24
on August 26, 2025
Posted by: Spizimocha
[This review was collected as part of a promotion.] Don't see much of a difference with the 24. I actually liked the 24 better than this one. I do like the color they chose to make the new phone.
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Spizimocha, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know that changing to a new device can take time to adjust to the changes that have been made from previous devices. Without knowing what features you are referencing above, we have provided a link to the complete manual for your device to help you with the full capabilities of your device, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you have any questions about the changes made to your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US