Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,154 Reviews)
Rating breakdown 7,154 reviews
5 Stars
6,119
4 Stars
845
3 Stars
113
2 Stars
39
1 Star
38
78%of customers recommend this product.
(
143 out of
183)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Verry Happy
on March 24, 2025
Posted by: Stigyytwo
[This review was collected as part of a promotion.] Great new phone. Had an ultra 23 and this 25 just feels better. Awesome photos and battery. Has cool new features like Audio eraser and AI powered Now Brief. Works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, but two days and glas already has a s
on March 24, 2025
Posted by: samsunglov
[This review was collected as part of a promotion.] Im really dissapointed with thw low glass quality, but anyway great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Need S26U screen size bigger! Still happy w/ S25U
on March 26, 2025
Posted by: Kylieann
from Pennsylvania
Expertise:Expert
PLEASE MAKE THE S26 ULTRA WITH A BIGGER SCREEN! Upgrading from the S24 Ultra. I feel the S25 ultra looks smaller than my S25 Ultra but yet it's soposed to be bigger? I miss the square corners I think it made the phone look big, expensive, and classy! All I want is a bigger screen and a larger battery. Make a collapsible s pen or one that can shrink down and extend out to give more battery room. Other than that I love my s25 ultra, the display is beautiful. I feel the s24 ultra battery lasted longer although im still happy with my purchase as the phone is growing on me but im not too impressed. I kinda miss my 24U. But im gonna keep my 25U and wait for the 26U to trade this one in. Still giving 5 stars because I love Samsung, love what they make, & love what they do.. I was nervous about my trade in deal as I heard horror stories. But my s24 ultra trade in was mint condition and everything went successful so im very satisfied and will continue spending my money with samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, sleek, and feature-packed
on March 27, 2025
Posted by: Archita48
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an impressive device that delivers top-tier performance. The 256GB storage is more than enough for my needs, and the phone runs incredibly smoothly, even with heavy multitasking. The camera system is outstanding—photos are crisp, detailed, and vibrant, even in low light. The white color gives it a premium, clean look that stands out. Battery life is solid, easily lasting me a full day. Overall, it’s a fantastic upgrade with a lot of thoughtful improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra: A Powerhouse Redefined
on March 27, 2025
Posted by: ExtraLettuce
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra continues the Ultra line's tradition of pushing the boundaries of smartphone technology. It's a device that caters to power users, content creators, and anyone who demands the absolute best from their mobile device.
Key Strengths:
* Stunning Display:
* The expansive Dynamic AMOLED 2X display is a visual treat. Colors are vibrant, blacks are deep, and the high refresh rate makes scrolling and animations incredibly smooth. The anti-reflective screen is a very welcome feature, making the screen very usable in bright conditions.
* Exceptional Camera System:
* Samsung has consistently delivered top-tier camera performance, and the S25 Ultra is no exception. Expect a versatile camera system capable of capturing stunning photos and videos in various conditions. The AI enhancements to the camera system really stand out.
* Performance and Power:
* Equipped with the latest high-performance processor, the S25 Ultra handles demanding tasks with ease. Multitasking, gaming, and content creation are all buttery smooth.
* S Pen Integration:
* The integrated S Pen adds a layer of versatility, allowing for precise note-taking, drawing, and navigation. It's a valuable tool for productivity and creativity.
* Software and AI:
* The software experience is very slick, and the AI features are very advanced. Samsung has brought very useful AI integrations into the user experience.
Key Strengths:
* Stunning Display:
* The expansive Dynamic AMOLED 2X display is a visual treat. Colors are vibrant, blacks are deep, and the high refresh rate makes scrolling and animations incredibly smooth. The anti-reflective screen is a very welcome feature, making the screen very usable in bright conditions.
* Exceptional Camera System:
* Samsung has consistently delivered top-tier camera performance, and the S25 Ultra is no exception. Expect a versatile camera system capable of capturing stunning photos and videos in various conditions. The AI enhancements to the camera system really stand out.
* Performance and Power:
* Equipped with the latest high-performance processor, the S25 Ultra handles demanding tasks with ease. Multitasking, gaming, and content creation are all buttery smooth.
* S Pen Integration:
* The integrated S Pen adds a layer of versatility, allowing for precise note-taking, drawing, and navigation. It's a valuable tool for productivity and creativity.
* Software and AI:
* The software experience is very slick, and the AI features are very advanced. Samsung has brought very useful AI integrations into the user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with tons of improvements
on March 28, 2025
Posted by: potus1981
[This review was collected as part of a promotion.] The Samsung S25 Ultra is an exceptional smartphone with all the latest features, delivering top-tier performance. It runs smoothly, offering a seamless experience, especially when paired with other Samsung devices. The display is stunning, the camera is outstanding, and the overall functionality is flawless. A perfect choice for Samsung enthusiasts!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great phone until it stopped charging with cable
on March 28, 2025
Posted by: MattyG
[This review was collected as part of a promotion.] Dont get me wrong, the S25 Ultra is a great phone. Out of the box it was seamless transition from S24 Ultra to S25 Ultra. Smart Switch moved everything over without issue, it got kinda warm during the transition, but nothing too concerning. Fast forward 3 days when the phone stopped charging via the cable. I am still able to charge wirelessly - which will save me until i get a replacement, which Samsung doesnt want me to talk about here.
Just beware of your charging ports :D
Just beware of your charging ports :D
Value
2
Response from Samsung USBy R&R Team, March 31, 2025
Hi there MattyG, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear you were so initally pleased with the usage and features of your new phone. We would love to help you troubleshoot the charging of your device, and we have provided a link to a troubleshooting guide for your convenience. We have also provided a link to the Samsung Support Team to help you if this experience continues and you are ready to look in to repair options. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The King of Smartphones!
on March 29, 2025
Posted by: 3Phounmeister3
[This review was collected as part of a promotion.] I don't know where to even start with this beast of a phone. Upgrading from my s22Ultra, I'm thoroughly impressed by One UI 7 and how smooth this phone runs. It can play games with a combination of high frame rate and graphics turned all the way up. It can take buttery smooth videos at 8k and the LOG recording ups the game that much more. To be able to color grade it straight on my phone with a press of a button is magical. The Audio Eraser feature was something I played around with for hours. It was fun recording some cover songs with my acoustic guitar and being able to isolate my voice and the background. The now brief has been helpful to start the day, telling me how the weather is going to be and what's on the calendar for the day. Being able to use my assistant to add stuff to my calendar or text someone quickly has saved me so much time. The seamless actions across different apps using voice assistant is something you won't get anywhere else right now. The best phone overall just got that much better! Thanks Samsung
Value
5
Written by a customer while visiting Samsung US