Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,078 Reviews)
Rating breakdown 20,078 reviews
5 Stars
17,237
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product.
(
1,067 out of
1,239)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung Galaxy S25 Ultra
on July 28, 2025
Posted by: Prettygirl1965
[This review was collected as part of a promotion.] I use my Samsung Galaxy S25 Ultra for everything! The Galaxy AI features are a part of my daily routine. I've been a loyal Samsung Galaxy customer since the first S series release in 2010. No matter what happens, I will always be a Samsung Galaxy customer. The phone is unbelievable and it contains my entire life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how fast you can perform any actions!
on July 28, 2025
Posted by: CarlosK2312
[This review was collected as part of a promotion.] Samsung Galaxy S series always surprise me. I love how fast they've become. I can load multiple apps at the same time and the performance keeps being amazing. I can even perform actions I used to perform in my computer, but now from my phone.
I also love how Galaxy AI has been improved and allows you to do quick actions, specially when it comes to search for something in thr web or auto reply messages. It's a useful tool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone for me
on July 28, 2025
Posted by: 330KYGuy
[This review was collected as part of a promotion.] This phone works great for my everyday needs, its got features I didnt even know that I needed in a phone. The style of the s25 is easily the best on the market rn. The ease of use is unmatched, the galaxy AI is far superior to apples, the screen size is perfect for me, I love that they rounded the corners more compared to previous models. I was nervous about upgrading to the newest galaxy phone. But im so glad that I did
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice design change
on July 28, 2025
Posted by: Ebymomof4
[This review was collected as part of a promotion.] Im still trying to get used to Galaxy AI. I recently upgrade from the 23 ultra and for the most part due to the software updates the phones are pretty similar. I love the lighter weight and the square shape of the 25 thought. It's alot sleeker with a case compared to my 23.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is so fast and amazing!!
on July 28, 2025
Posted by: Robisgnarly
[This review was collected as part of a promotion.] This phone is freaking fantastic. The software including the ai stuff is amazing JUST BUY IT!!! Galaxy AI kicks booty!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an okay phone, but was really rushed.
on July 28, 2025
Posted by: emmycakes13
[This review was collected as part of a promotion.] I have ran into so many issues such as poor connection and constant drops of Mobile Data and GPS. This phone lacks certain things that were present in previous models, customization wise. I just feel as if this product was super rushed on being distributed and could have taken a few more months to notice and resolve bugs in software. Overall it is still a functional and even a good phone, just needed a little more fine tuning.
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey Emmycakes13, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how important your phone is to you, and wanting to feel that you have made a good investment in a device. We have provided links to a few articles to help you troubleshoot the connectivity of your device at your convenience. We have also shared a link to the complete manual to your device to help you align the settings and additional features to your usage. We have lastly, shared a link to the Samsung Support Team if you would prefer individual assistance with you Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 28, 2025
Posted by: Wraith
[This review was collected as part of a promotion.] My Galaxy S25 is a great phone. It does what I need and then some. It looks great and many apps available for it. I pair it with my watch it gives added features. I use it all of the time while eorking and home. It has made my life much easier. The AI feature is very helpful. I have used it to summarize documents and help refine documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on July 28, 2025
Posted by: Mitchel
[This review was collected as part of a promotion.] I use my galaxy everyday for streaming and watching YouTube. The functions on it are flawless. Im in love with the galaxy Ai option also. I couldn't think of a phone that is better in my opinion. I LOVE GALAXY! Thank you for spectacular phone and accessories.
Value
5
Written by a customer while visiting Samsung US