Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,078 Reviews)
Open Ratings Snapshot
Rating breakdown 20,078 reviews
5 Stars
17,237
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product. 
(
1,066 out of 1,238
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
I LOVE the AI feature on this new device.
on July 28, 2025
Posted by: Escott
[This review was collected as part of a promotion.] I love everything about this phone. Yhe camera is amazing along with all the editing tools it has. The battery is great, I can go all day using it and still have charge at bedtime. Gemini which is the AI feature is awesome. I can ask it for advice, get recipes, ideas and all the things when using it.. even the weather. Id definitely recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!! Must have
on July 28, 2025
Posted by: Citoshops
[This review was collected as part of a promotion.] Amazing phone with amazing features its light weight and Increíble sturdy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 28, 2025
Posted by: KDiddy
[This review was collected as part of a promotion.] Galaxy Ai i use my phone for every day use. Its very easy to use and has great features. I would recommend this product to anyone looking for a phone that does it all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Work horse
on July 28, 2025
Posted by: Ptg614
[This review was collected as part of a promotion.] This phone is a true workhorse. It has great design and great features. You don't even need a computer anymore.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You'll love the S25 Ultra
on July 28, 2025
Posted by: Papaupa63
[This review was collected as part of a promotion.] Excellent phone, construction, feeling in hand, amazing camera and with artificial intelligence..wao!
I can't wait to know what else Samsung will bring.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone!!
on July 28, 2025
Posted by: Supermatt
[This review was collected as part of a promotion.] Galaxy AI works wonderfully! Samsung is always ahead of the phone market and it shows with the S25 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love Samsung ❤️
on July 28, 2025
Posted by: Winner2Me
[This review was collected as part of a promotion.] Samsung Is The Best... I Love Galaxy Ai.. Software Upgrades, Streaming Gambling And Ect... I Love Everything About Samsung... Samsung Products, Samsung Shop, Samsung Headphones, Samsung Radio, Samsung Tablet, Samsung Laptops, Samsung Phones, And Samsung TV... I'm Samsung Fan I Had So Much Outstanding Experience For Years... Congratulations Samsung 🥳 🎊 👏🏽 💯
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I really enjoy the S25 Ultra.
on July 28, 2025
Posted by: KingImmortal93
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse on paper, but in daily use, it doesn’t quite hit the mark in a few key areas. While performance and display quality are top-tier as expected, the design takes a step back—its more rounded corners make the phone feel less premium compared to past models. Samsung’s push toward its new AI features is noticeable, but honestly, I haven’t found a strong reason to use them yet. The replacement of Google Assistant is also jarring, especially for those used to its speed and familiarity. The front-facing camera feels like an afterthought—soft and underwhelming in low light—and the much-hyped telescopic lens doesn’t live up to expectations. It's decent, but not the game-changer it was advertised to be. Overall, the S25 Ultra is still a solid device, but it's not the leap forward many were hoping for.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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