Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,202 Reviews)
Rating breakdown 14,202 reviews
5 Stars
12,266
4 Stars
1,530
3 Stars
250
2 Stars
82
1 Star
74
81%of customers recommend this product.
(
421 out of
517)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This phone is amazing!
on August 4, 2025
Posted by: SSGRemy
[This review was collected as part of a promotion.] This phone is amazing in every way, from the size of the phone to the storage and use of Galaxy AI. You can translate phone calls while you are on them as well as get descriptions and information instantly from your photos. The S pen is also a convenient tool as well which you can use to take notes, draw and access shortcuts quickly. This phone has so many features it would take all day to go through them all. Ultimately this phone has been a great resource and tool that I use to get a multitude of tasks accomplished.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!!!
on August 4, 2025
Posted by: CarLeejeep
[This review was collected as part of a promotion.] This has got to be by far the best phone I have bought! Still learning all the features of this phone, but it is like a new experience everyday. The photos, the videos, being able to touch them up is amazing! The AI technology is absolutely the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone and all the apps that come with it
on August 4, 2025
Posted by: Gregsamsung
[This review was collected as part of a promotion.] The more I use the galaxy AI on my phone the more I like it. I give the new phones y'all have coming out a 👍. I just wish the phone service providers would get on board and update the towers for better reception.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart phone period.
on August 4, 2025
Posted by: SuperStation64
[This review was collected as part of a promotion.] Everything about the Samsung 25 ultra really is Ultra. There's nothing this phone can't do. Nothing. From the bright and colorful crisp display to the thinness . Everything about this phone is refined and matured to be the best possible smart phone. Amazing phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on August 4, 2025
Posted by: hskrgme66
[This review was collected as part of a promotion.] Had to get a new phone. Upgraded to the 25 Ultra. Best choice I've made. Love the functionality and easy operation of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It warms up quickly, gets hot after several minute
on August 4, 2025
Posted by: ANDRE08500
[This review was collected as part of a promotion.] AI its a very useful tool, to research, ask questions or to solve problems
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
They got rid of alot of things i liked
on August 4, 2025
Posted by: aDisappointedSamsungUser
[This review was collected as part of a promotion.] This phone is great dont get me wrong. Awesome battery life. But on my old ultra i could run multiple apps and control the volume for each one separately. Now i cant do that. Say i want to pay a game and watch a show ibused to just click my side button then the 3 dots then turn down my game volume amd up my show volume now i have to dig in the settings and my videos get paused with apps they didnt on my old phone. I guess i just miss some of the old ui stuff. I wanted it integrated into the new phone. It was a cool feature. Its annoying to have to dig in the setting of the game or whatever.
The Galaxy Ai featurs are alot of fun. I tell google to do almost everything for me. So i like all that and the picture fixing is cool.
Other than that the phone overheats massively. I cant have a case on it and have it outside or its burning up. I cant have a case on it at all or it starts to overheat. So im risking breaking my phone because i dont want it to explode on me. My house is 74 degrees and just sitting here typing this review my phone is getting so warm i dont want it in my hands. So maybe something needs to happen there.
I wish i woulda waited for the z fold series to come out and got one of those instead
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera
on August 4, 2025
Posted by: Guille
[This review was collected as part of a promotion.] Galaxy s25 Ultra has great features, love de camera love the fact I can capture moments. The s pen it's amazing.
Value
5
Written by a customer while visiting Samsung US