Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,241 Reviews)
Rating breakdown 14,241 reviews
5 Stars
12,298
4 Stars
1,535
3 Stars
251
2 Stars
82
1 Star
75
81%of customers recommend this product.
(
421 out of
517)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
This Samsung product has the best features.
on August 4, 2025
Posted by: ProSamsung
[This review was collected as part of a promotion.] To whom it may concern, I have this new Samsung Galaxy phone and it's just absolutely amazing.
I love being a part of the Galaxy family and using this product for my everyday needs. These needs can be as simple as making a phone call or as difficult as writing tickets for work or doing research. With the new AI assistant, all of my needs are made so mcuh easier. I can research just by simply telling the assistant what I need to find out and it instantly makes my life easier everytime I use it.
Thank you Samsung for always being there for me and for making me feel like family. You are and always will be the best company to purchase devices from.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Smartphone with Game-Changing AI!
on August 4, 2025
Posted by: stariray
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has completely redefined my smartphone experience. From the moment I powered it on, the AI integration was immediately impressive. The on-device AI assistant is incredibly responsive and context-aware — it helps draft emails, summarize documents, and even suggests edits in real time, which has seriously boosted my productivity.
The AI-enhanced camera is another standout. It recognizes scenes and lighting instantly, producing professional-grade photos and videos without any extra effort on my part. I especially love the AI Zoom and motion tracking, which make every shot look cinematic.
Battery life is optimized by AI as well — it learns my habits and adjusts background usage to extend power. Even app suggestions are smarter and more relevant based on my daily routine.
Overall, the Galaxy S25 Ultra isn’t just smart — it feels intuitive. Samsung’s AI innovations in this device make it feel like more than a phone. It’s a personal assistant, creative studio, and powerhouse all in one. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on August 4, 2025
Posted by: blackcat39
[This review was collected as part of a promotion.] I use it for tge breathing and meditation apps. I watch YouTube videos. I exercise with the apps I find online. I keep up with the news on it. I enjoy using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing product
on August 4, 2025
Posted by: LoveMyDev1ce
[This review was collected as part of a promotion.] I love my device. It's so nice to use, I use it daily. I love using it for phone calls and texting, watching videos, listening to music, writing and reading, gaming and much more! The galaxy Ai is so helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple easy to use
on August 4, 2025
Posted by: Moto82
[This review was collected as part of a promotion.] Extremely easy to use this phone and learn all the new features as well best phone yet in the galaxy series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra: AI and Camera Quality are Amazing
on August 4, 2025
Posted by: GACHReviews
[This review was collected as part of a promotion.] Galaxy S25 is all the things I loved about my previous Galaxy Device plus more. The AI on this phone works fantastic and has done wonders for my photos removing unwanted clutter and people from my photos. The battery life is superb and the photo quality is excellent, Even in low light.
I haven't tested how durable the phone is, but I've accidently dropped a few times and there are not cracks or blemishes. I use the AI day in review frequently to see what my local weather is going to be like as well as any news stories I may be interested in.
The storage options are fantastic as well. I have the 1 TB model and have barely scratched the surface of maxing out my storage, I dont expect to run out of space anytime soon. I haven't even went through my Vacation photos and gotten rid of the clutter.
Overall, I love my phone. The AI features work fantastic and I haven't got to test them all. Battery lasts a long time, enough to get through mh day and not worry about finding a charger. Screen quality looks fantastic and Camera quality is superb. Probably my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on August 4, 2025
Posted by: OzzyRules369
[This review was collected as part of a promotion.] I bought this phone when it was available for pre-order! I am a Samsung buyer for the past 12 years and I've liked all my phones. I like using the AI features for searching and helping type a report for work. My photos are crisp and vibrant. I would definitely recommend any phone in their lineup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with Galaxy
on August 4, 2025
Posted by: Sonarv1
[This review was collected as part of a promotion.] Recently got a Samsung Galaxy S25 Ultra. I've exclusively been using Sansung since the Galaxy S3.
I used to work 16 plus hours a day driving. Because of this, I've been in several car accidents. Every Galaxy phone has not only survived every accident, there was very little damage in every event. This resilience has lasted through every iteration of the Galaxy S series. Including the S25 Ultra.
Plus the improvements in every new phone series have been resourceful. Especially the new AI assistant in the new Galaxy S25. I actually enjoy having conversations with it as if I were conversing with a person.
The only change to the phone I dont like is the removal of being able to use a corded headphone jack. But this is consistent with all phones these days.
I plan on sticking with the Galaxy S series in the future. I believe that Samsung is a superior phone with a superior operating system.
Value
5
Written by a customer while visiting Samsung US