Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(20,076 Reviews)
Open Ratings Snapshot
Rating breakdown 20,076 reviews
5 Stars
17,235
4 Stars
2,181
3 Stars
384
2 Stars
124
1 Star
152
86%of customers recommend this product. 
(
1,066 out of 1,238
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Galaxy S25 Ultra is an amazing Phone.
on July 28, 2025
Posted by: Randy0125
[This review was collected as part of a promotion.] Just purchased the new Galaxy S25 Ultra and it is amazing. I love all the cool gadgets it has. The AI is really cool. The phone is so fast. The pictures are great. You can do so much with your pictures, like edit people out or in. The price was a little steep by well worth the money.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product had great features
on July 28, 2025
Posted by: Maxreview
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a little while now, and I’m genuinely impressed. The performance is incredibly smooth, with lightning-fast response times and multitasking that feels effortless thanks to the upgraded processor and RAM.
The camera system is a huge standout—especially the zoom capabilities and low-light performance. Whether I’m taking close-up shots or capturing landscapes, the image clarity is top-notch. The display is another highlight: vibrant, sharp, and ultra-responsive with its adaptive refresh rate. It’s hands down one of the best screens I’ve ever used.
Battery life is solid—it easily gets me through a full day with heavy use, and the fast charging is a major convenience. The design feels premium and sleek in hand, though it is a bit large, which might not be for everyone.
Overall, the S25 Ultra delivers on all fronts: power, design, and camera. It’s a flagship worth the investment.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, great performance
on July 28, 2025
Posted by: Ray2585
[This review was collected as part of a promotion.] Phone works perfect.
Video is really smooth.
Screen is good.
Picture quality is great.
Battery life is good.
This phone never dissappoints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s25
on July 28, 2025
Posted by: Carly67
[This review was collected as part of a promotion.] I have used Samsung since my 04 model..I will always use Samsung..great product
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 28, 2025
Posted by: ValleyFrank
[This review was collected as part of a promotion.] This phone is amazing ask any question you get an accurate AI reply. Great battery life amazing display Great stereo sound. This phone rocks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love galaxy devices
on July 28, 2025
Posted by: Jc1985
[This review was collected as part of a promotion.] I have e always loved galaxy devices i love the stylus there's so many uses and the camera is awesome with the 100× zoom
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome! Best of the best
on July 28, 2025
Posted by: Pizza4Ever
[This review was collected as part of a promotion.] Coming back to Samsung for the first time in over 10 years been with Google for a long time now. The S25 ultra is a beast and the Galaxy AI features are sweet ! If you want a powerful phone packed with features that will last all day then this is the phone for you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone to upgrade to after 5 years.
on July 28, 2025
Posted by: Hexfury
[This review was collected as part of a promotion.] Galaxy AI's camera features have certainly been useful, live translation as well when working with clients who's language I'm not familiar with.
AI things aside, the camera the S25-U is working with is what hooked me on this phone. The think looks great under most light conditions, full manual control over the camera too being a native function is certainly right up my alley!
Performance-wise, this phone has yet to be stumped by anything I've thrown at it. Call of Duty Mobile plays well on it, doesn't get too hot and lasts all day on a single charge, especially useful qualities down in the humid Florida heat.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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