Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,245 Reviews)
Rating breakdown 14,245 reviews
5 Stars
12,301
4 Stars
1,536
3 Stars
251
2 Stars
82
1 Star
75
81%of customers recommend this product.
(
422 out of
518)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
3
S Pen review
on August 4, 2025
Posted by: DaUltraman
[This review was collected as part of a promotion.] Great phone over all but my biggest gripe is the S Pen isnt Bluetooth. It was great for taking pictures and for other apps. I used that function all the time. Now its just another phone on the block. Being back the Bluetooth S Pen.
Value
3
Response from Samsung USBy R&R Team, August 6, 2025
Hey DaUltraman, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you integrate the features of your redesigned S Pen in to your usage. We have also provided a link to the manual for your device, that lays out the usage of hand gestures and voice commands you have available with the camera. We have lastly, shared a link to the Samsung Support Team if you would ever like additional assistance with your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best model yet
on August 4, 2025
Posted by: DeathWars
[This review was collected as part of a promotion.] I enjoy my phone a lot the Galaxy AI features are a great plus especially talking in different languages it helps me out a lot and so many people are impressed thats is so good they ask me what app I tell them its not a app but a function thats built directly in the phone and that its a Samsung that helps unlock the possibilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 4, 2025
Posted by: Detialking23
[This review was collected as part of a promotion.] I am thoroughly enjoying my S25 with 1TB of storage, and I believe it would be wonderful if Samsung could release a Bluetooth stylus that allows for taking pictures, similar to the functionality of the previous S24 model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features!
on August 4, 2025
Posted by: SamsungGirlie
[This review was collected as part of a promotion.] I have yet to experience everything this phone has to offer but am excited to learn more! I've had this phone for a few months and am loving it so far. It has great resolution and the camera is Amazing! I've just downloaded Gemini (6 month free trial! ) and it's SO helpful! I no longer go onto Google search as Gemini has been my go to. There was one incident where it told me it had placed an online order at a local restaurant and when I went to pick it up there was no such order so that was a bummer. I'm always using this phone to use for streaming TV shows/ movies- the battery is very long lasting! It was a little larger than am used to so it's not always easy to use the fingerprint ID but again this is a plus for when I'm watching stuff on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
love how nice this phone is the camera is great
on August 4, 2025
Posted by: mango14
[This review was collected as part of a promotion.] The ai is amazing and new. love it. got a defective phone so had to get it replaced thats why it gets 4 stars. otherwise this phone is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 4, 2025
Posted by: AlBa19
[This review was collected as part of a promotion.] Excellent product, elegant, greate camera, good battery life. Best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy phone bar none
on August 4, 2025
Posted by: Booboo
[This review was collected as part of a promotion.] I am a solid upgrader in galaxy devices, I tend to get the newest every year mainly to make sure I have the best mobile camera to take photos of my kiddos at any point and I thought the s24 ultra was king, this is even more so a unbelievable upgrade over that even. I have taken some of the most amazing photos ive ever seen from a mobile device, this phone consistently impresses me. The galaxy AI and AI features took time to grow on me. But I do find them extremely useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone
on August 4, 2025
Posted by: Mrohio
[This review was collected as part of a promotion.] Great phone really like the galaxy AIi love galaxy won't ever buy another product
Value
5
Written by a customer while visiting Samsung US