Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,073 Reviews)
Rating breakdown 20,073 reviews
5 Stars
17,232
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,062 out of
1,235)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Everything But
on July 21, 2025
Posted by: Bfresh
[This review was collected as part of a promotion.] I love everything about this phone especially the Galaxy AI but the one thing that is missing from this s25 is the Bluetooth connected pen. It was in the old s24 Ultra but not in this s25 Ultra. That is honestly the only thing that I do not like. Everything else on this phone is pristine. The photos the storage everything on this phone is awesome. I love that I can connect to my TV and use my phone as a laptop on the TV. There are many other things that I can get into about this device but honestly I don't have enough room
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I always choose Samsung
on July 21, 2025
Posted by: Meli222
[This review was collected as part of a promotion.] I've recently got the new Samsung galaxy s25 ultra and its been so fun to see the different features. My favorite one is when you hold down the home button and you can draw a circle around an item on your screen. Depending on the item it can find where to but it or tell you about the item. Working with lost and found stuff this has been really helpful for me. I've had Samsung for years and its always something I'll choose. Samsung or nothing. 10/10 product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and furious
on July 21, 2025
Posted by: VDFish27
[This review was collected as part of a promotion.] I use my S25 as a workhorse at work and during down time. Streaming, videoconferencing, gaming,music and mostly for the awesome camera. The AI features has made me more efficient handling some of my electronic tasks for me. My S25 has never shown any signs of lag or latency during any of these activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome graphics, easy to use, love this phone!
on July 21, 2025
Posted by: Battlefrenzy
[This review was collected as part of a promotion.] GALAXY AI IS INCREDIBLE, HELP AT A WHIM! SO VERY NICE!
Streaming is so very fast in every category!
Streaming is so very fast in every category!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nailed It!
on July 21, 2025
Posted by: FinkWorld
from USA
Expertise:Intermediate
Samsung absolutely nailed the new design of the S25 Ultra! From the rounded corners to the flat sides and completely flat screen. The new design makes the phone look more premium (and it actually is), and feel a lot more comfortable holding for extended periods of time.
Display, sound and speed are all improved along with AI interaction (if you choose). Way to go Samsung! I LOVE my new S25 Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has cool AI features
on July 21, 2025
Posted by: Goatgirl90
[This review was collected as part of a promotion.] Has the same features as a galaxy note 10. Nothing amazing. Just bigger with more camera options.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey there Goatgirl90, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand that upgrading after a period of time to a new device, can take an adjustment period, and time to discover the full enhanced capabilities of your device. We have provided a link to the complete manual for your device to help you discover all of these amazing features, and integrate them in to your usage. We have also shared links to articles to help you with the Now Brief feature that can help you set yourself up for success every day. We have lastly, shared a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Create a personalized content snapshot with Now Brief on Samsung Galaxy S25
https://www.youtube.com/watch?v=rQwYmDTxaFo
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with great features
on July 21, 2025
Posted by: JDubb18
[This review was collected as part of a promotion.] I really love the Galaxy AI (Gemini) integration and the live interpreter. As a teacher of many ESOL students, it really helps me communicate with my students and their parents. However, the battery doesn't stay charged as long as it should. Overall, it's a great phone with great features!
Value
4
Response from Samsung USBy R&R Team, July 21, 2025
Hi there JDubb18, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are finding your device so useful for both work and personal needs. We have provided links to a few articles to help you maximize the battery life. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues with your device, or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 ULTRA is the BOMB!
on July 21, 2025
Posted by: RenaluvsherS25Ultra
[This review was collected as part of a promotion.] Thank you, Samsung for another amazing piece of work! I absolutely 💯 love the Samsung Galaxy S25 ULTRA, been a fan of the Galaxy forever. The advanced features of this device provide an unparalleled user experience, making it a top-tier smartphone. Its innovative design seamlessly blends aesthetics with functionality, enhancing its appeal to users. The display technology delivers vibrant visuals and crisp details, enriching content consumption. The integration of cutting-edge processors ensures seamless multitasking and efficient performance across all applications. Moreover, the battery optimization contributes to extended usage without frequent charging.
Ex:Samsung Galaxy AI features totally rock!
Ex:Samsung Galaxy AI features totally rock!
Value
5
Written by a customer while visiting Samsung US