Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(22,325 Reviews)
Open Ratings Snapshot
Rating breakdown 22,325 reviews
5 Stars
19,152
4 Stars
2,438
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product. 
(
1,127 out of 1,309
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
this product is the best phone on the market
on July 8, 2025
Posted by: rluvly7
[This review was collected as part of a promotion.] This phone has good features such as the Galaxy built in AI and the great camera quality. The new phone design if very nice looking with the new rounded edges
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Bells & Whistles of the new S25 Ultra
on July 8, 2025
Posted by: TravisG
[This review was collected as part of a promotion.] Being that I am transitioning from the ZFold4..I thought I was downgrading. Far from it! I was merely downsizing. My 1st "big boy" phone was the Note 2 when it first came out..and found that I couldn't (or wouldn't) live without it! It simply did everthing you wanted it to. And easily at that. (Hint: A true friend would never ask to borrow your "fancy phone"!) Fast forward and I am just as pleased. It certainly has evolved with all the right changes. But everything that made it indispensable back then has only gotten better with age. I find it to be incredibly fast and even intuitive at that. Add in AI to assist you in your daily tasks. The AI has even allowed me to become more creative. But don't let the AI do all the work..because it can. Just let it be the inspiration! The fit/finish just makes the S25 Ultra feel so natural in your grasp that I have to remind myself to put the phone down sometimes for I might hurt my "baby"! And I certainly don't want it to get it wet or dirty, either. I do miss the larger screen on my ZFold4 but with technology going the way it is I just cast to my Samsung smart TV and I have an easier and more pleasant viewing experience. Truth be told..I still have my ZFold4 and now I often carry around both devices when I am at home. I can't help it..they are my babies. Cheers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great AI features
on July 8, 2025
Posted by: Harrygiven
[This review was collected as part of a promotion.] Galaxy AI features are awesome. All features work way better than other phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
From Note 10+ to S25 Ultra
on July 8, 2025
Posted by: GalaxyNoteEnyoer
[This review was collected as part of a promotion.] My Note 10+ wa sin it's last legs and I needed a new phone. I've always like the Note series since it provided the bigger screen and it had the S-pen so I was interested in the Galaxy S25 Ultra since I wanted to keep those features. It certainly keeps the essence of the Note series and more. I've been learning to use the Galaxy AI features more and more, which had me intrigued. So far it's been a great experience specially since I feel the generational leap from a 5 year old phone to the latest one is pretty significant.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast
on July 8, 2025
Posted by: rajurajwan
[This review was collected as part of a promotion.] Very good for gaming & video recording. Especially the AI feature is awesome
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This was the best phone I ever had.
on July 8, 2025
Posted by: Gualsema
[This review was collected as part of a promotion.] Excellent phone I bought it for my wife and now I want one for myself, it seems to me to be the best they have been able to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and user-friendly features
on July 8, 2025
Posted by: DrDee2024
[This review was collected as part of a promotion.] Love the 'Galaxy AI' advanced features and daily debriefs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on July 8, 2025
Posted by: mmj6971
[This review was collected as part of a promotion.] I use my phone 24 hours a day and for business, and the s pen is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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