Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,374 Reviews)
Open Ratings Snapshot
Rating breakdown 14,374 reviews
5 Stars
12,412
4 Stars
1,550
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
436 out of 534
)
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Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This is my favorite Galaxy yet.
on August 1, 2025
Posted by: Pike82
[This review was collected as part of a promotion.] Galaxy AI is a great feature. The pen is great for notes taking for meetings. Galaxy S25 Ultra is super fast. Great for online gaming and streaming videos and movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All around beautiful device
on August 1, 2025
Posted by: GalaxyAIismydude
[This review was collected as part of a promotion.] I am absolutely IN LOVE with my Galaxy S25 Ultra! Esthetically, it's a great looking device, one I'm proud to be seen using in public. The 6.9" display is clear, crisp and clean, and with the 120hz refresh rate, there's no delay, pics load in a snap. And the 200mp camera! Are you kidding me?! I take better pics with my phone now than I do with my (far too expensive) professional photography camera! The included pen makes taking notes a breeze, not to mention editing literally ANYTHING. And all I have to do is circle something to search for it. This is the first device I've owned with Galaxy AI, and I honestly believed that I wouldn't use this feature much, but let me tell you, I was so wrong! It's my new best friend! Galaxy AI learned me and my habits and my hairbrained way of thinking almost immediately, and now I don't know where I'd be without it. It has replaced so many apps I used to have to download to get things done. Now Galaxy AI just does it all for me, it's amazing! The only downside to this phone - it's super slippery! Like holding onto a wet bar of soap! So let me give you a pro tip: get a case. However, if you're like me and you have to learn the hard way, this bar boy is TOUGH! I'm ashamed to say that I've dropped the thing at least half a dozen times already, from standing height, onto all types of surfaces. I've cringed every time, prepared for the worst, and not a single scratch on the screen, much less a crack! Thankfully, it held out til I got a case! Whew
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on August 1, 2025
Posted by: phoney6
[This review was collected as part of a promotion.] Never had a phone with a lot of features still learning. It has three cameras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An amazing new addition to the Samsung S-Series li
on August 1, 2025
Posted by: Maverick777
[This review was collected as part of a promotion.] Where do I even begin......so this phone is an upgrade to my Samsung Note 8, which I love, and was at one point actually considering purchasing again. Well, I decided to go ahead and upgrade to this particular phone, and I'm blown away by it's performance, functionality and style. It's VERY fast and powerful, and the visual quality is quite impressive. The audio is quite loud and clear, and at one point I was literally turning the phone around in my hands, inspecting it's body, wondering where in the world all of this big sound was coming from. I don't see anything in the way of speakers, so it's pretty amazing that this level of sound can come from this device.
There are SO many features, and I'm still coming to grips with how much functionality is at my fingertips. The addition/integration of Gemini AI is a welcome feature, as I have and do use it quite frequently. Even with all of the technology packed into this phone, it never feels overwhelming. It seems as if a great deal of consideration went into making sure that it is user-friendly, and I really appreciate that.
I also have to mention the physical build quality of the phone itself. It is VERY sturdy, as I've read that it is comprised of titanium, and the screen is apparently made of the toughest Gorilla Glass yet made. I was considering buying a case for it, as I've done with almost every other phone I've owned, but it's completely unnecessary. Overall, this is a wonderful device, and I am quite pleased with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s25 ultra has a lot of great features.
on August 1, 2025
Posted by: samsung43
[This review was collected as part of a promotion.] The camera on this thing is amazing. It can take clean photos and videos. I love how it is able to zoom to the moon and take the most beautiful photo.
And the AI on this thing is amazing. Like you have a lot of AI assistants (like google assistant, gemini, etc) And the AI in photos is very good. It can erase anything, and then the erased part is very smartly coverd becoming part of the photo even tho it wasn't.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Now brief
on August 1, 2025
Posted by: HueCario
[This review was collected as part of a promotion.] I upgraded from my S22 Ultra to the S25 Ultra simply for the Galaxy AI "Now brief." I now have my Galaxy S25 for about a week, and I am not 100% impressed with the Now brief feature. I was expecting more from it, I guess, wishful thinking, lol. I was thinking it would be like talking with Jarvis from Iron Man or Zordon from the Power Rangers.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's looks batter then the previous one
on August 1, 2025
Posted by: shukaib
[This review was collected as part of a promotion.] Here’s a refined and up-to-date review of the Samsung Galaxy S25 Ultra, with a spotlight on its AI innovations—all gathered from reputable sources as of August 1, 2025.
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🧠 Galaxy AI Meets Gemini: An Intelligent Duo
The S25 Ultra leads the pack in AI integration. Powered by Galaxy AI alongside Google’s Gemini, and built into One UI 7, it enables rich, edge-based experiences that go well beyond basic voice assistants.
Now Brief / Now Bar: Personalized summaries throughout the day—covering events, weather, tasks—curated by the on-device Personal Data Engine.
Cross-App Actions & Gemini Live: Seamlessly execute tasks across apps using spoken commands and visual input—like translating text in real time or extracting content from your camera feed.
📷 Smart Imaging: ProVisual Engine & Generative Tools
Samsung’s ProVisual Engine powers smarter photo capture—auto-adjusting color, contrast, and brightness, while tools like Generative Edit handle tasks like background removal and resizing with finesse.
Video Enhancements: Instant Slo-Mo uses AI to interpolate smooth slow-motion footage even after recording.
Audio Eraser & Auto Trim: Clean up ambient noise and auto-generate focused video highlights.
📝 Productivity Tailored by AI
Note Assist & Transcript Assist: Instantly summarize meetings and transcribe or translate voice recordings—ideal for on-the-go productivity.
Text & Image Search Tools: Use features like Circle to Search and AI Select to identify on-scree
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Seamlessly Integration & Intuitive Samsung AI
on August 1, 2025
Posted by: Codex7475
[This review was collected as part of a promotion.] I have always used samsung since the very first Galaxy Note. But the new Galaxy AI integrates everything seamlessly and I can literally run my entire home from my phone (Hey! I'm a poet!).
I have people ask me at my son's hockey games how I'm able to take such amazing photos of the bench from so far up in the stands. The rear camera and the quality of the 8K video are beyond what you can get in any other phone.
I will continue to always be loyal to Samsung and I can't wait to see where things go in the future!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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