Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,380 Reviews)
Rating breakdown 14,380 reviews
5 Stars
12,417
4 Stars
1,550
3 Stars
253
2 Stars
82
1 Star
78
82%of customers recommend this product.
(
439 out of
538)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
Solid performance
on August 1, 2025
Posted by: FavoriteTreasures
[This review was collected as part of a promotion.] As with any new phone the battery life is excellent I use my phone all day everyday for communication maintaining the household such as recipe, IOT, news weather reports, looking up information and entertainment. The Galaxy AI features help with quick overviews of information so you can easily decide what you want to dive into further or quickly obtaining the information you need.
I came from a note 9 so there was a big jump in technology but I have to say the fingerprint reader that was built into where the camera was much better on the note 9 than the front fingerprint reader on the s25. Seems like I'm always struggling with the fingerprint reader to get into certain applications. That being said the camera on the s25 is much improved and the clarity of the screen when viewing videos or other information is also much improved. The smart switch feature worked very well and copied over all of my data so I don't feel like I missed a beat on changing phones.
I came from a note 9 so there was a big jump in technology but I have to say the fingerprint reader that was built into where the camera was much better on the note 9 than the front fingerprint reader on the s25. Seems like I'm always struggling with the fingerprint reader to get into certain applications. That being said the camera on the s25 is much improved and the clarity of the screen when viewing videos or other information is also much improved. The smart switch feature worked very well and copied over all of my data so I don't feel like I missed a beat on changing phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on August 1, 2025
Posted by: Jim1987
[This review was collected as part of a promotion.] It works great for my daily work and bills I pay I love the navigation and the speed it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Charging port problem
on August 1, 2025
Posted by: Shanshann
[This review was collected as part of a promotion.] I love all the features this phone has. However we have had many problems with the charging ports saying there is debris and moisture in the port when there is not.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there Shanshann, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the enhanced features of your new device. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and camera
on August 1, 2025
Posted by: Dougie
[This review was collected as part of a promotion.] Galaxy Ultra 25 is an amazing phone..the Galaxy AI is unobtrusive and extremely helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 1, 2025
Posted by: Jpax216
[This review was collected as part of a promotion.] Great phone. Quick and snappy. Awesome features. Nice screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone as it all
on August 1, 2025
Posted by: NachoGrande
[This review was collected as part of a promotion.] The s pen still has a a lot of features you need to for. Once you enable the AI there are tons of options to simply hold down on the screen and search images.
Value
4
Written by a customer while visiting Samsung US
Posted by: Henry
Verified Purchase:Yes
Still trying to set it up , without all kinds of interfernces from SAmsung adds
Response from Samsung USBy R&R Team, August 1, 2025
Hi Henry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted usage of your device is to you, and we would love nothing more than to assist you with this experience. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team if this matter continues, or you would like assistance with the setup of your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Photography friendly and wonderful options
on August 1, 2025
Posted by: destiniesdivine
[This review was collected as part of a promotion.] One of the few phones that you can dual Sim effectively on while also surfing tbe web, streaming music, and tossing the occasional mobile game in.
This phone also has one of the best mobile camera suites available where you can shoot, edit and post some very picturesque and memorable shots.
Also love the UI that Samsung makes for tbe Android ecosystem. Unlocked versions also give you a lot more capability to move between carriers at-will with your services.
Value
4
Written by a customer while visiting Samsung US