Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,074 Reviews)
Rating breakdown 20,074 reviews
5 Stars
17,233
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,062 out of
1,235)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
My favorite phone so far and AI works good
on July 9, 2025
Posted by: Robinsmonsters
[This review was collected as part of a promotion.] Use for online games and my daily task also all calendar events. AI is also good. Have jad no downtime or screen lock up issues. Seamless running.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra with Galaxy AI is Next-Level Smar
on July 10, 2025
Posted by: KECCCH
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has quickly become the most essential part of my daily routine. From work to entertainment, this phone does it all — and the new Galaxy AI features are truly a game-changer.
I use Galaxy AI to summarize long emails, transcribe meetings, and even rewrite text messages with the right tone — professional for work, casual for friends. The Live Translate feature is amazing too — I’ve used it in real-time while video calling overseas colleagues, and it works seamlessly.
When it’s time to relax, the stunning AMOLED display and incredible sound quality make streaming Netflix and gaming feel cinematic. I also use it to keep up with live sports, and the fast refresh rate makes every match fluid and exciting.
The camera is outstanding — especially for low light and zoom, perfect for both social media and work presentations. And thanks to its all-day battery and super-fast charging, I never worry about running out of power.
The Galaxy S25 Ultra with Galaxy AI isn’t just a smartphone — it’s my personal assistant, entertainment hub, and productivity powerhouse all in one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI Implementation for both Beginners & Pros
on July 10, 2025
Posted by: NickJack4
[This review was collected as part of a promotion.] I upgraded to the Galaxy S25 Ultra from my Galaxy S21 Ultra that I loved but the trade-in promotion for the S25 was so good, I had to. I've been working with AI for half a decade be it my own personal programming projects, or using commercially available features through various apps so the chance to try Samsungs new Galaxy AI feature set intrigued me.
I wasn't expecting much as some companies have used AI as more of a marketing buzz phrase than an actual tool. I expected to try Galaxy AI a few times until the new phone excitement wore off then never use it again but I can confidently say that it's an integral part of my usage habits now.
For example, I find myself removing objects from the background of photos I take for products I sell online without having to set up my lighting studio which saves a bunch of time. Rather than taking 5 pictures in a row for large family photographs, I can just take one and edit out any distractions in the background. At my job, I don't have spend entire meetings hastily writing down notes as I can just record the audio from everyone and everything transcribed and summarized in order to send recap emails.
The battery life is also a huge plus. I appreciate the amazing processing speed of the S25 for productivity and gaming but most of the time, I keep it on Power Saving mode to stretch out full charges an extra day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Apples to Androids
on July 10, 2025
Posted by: Applenomore
[This review was collected as part of a promotion.] iPhones updates through the years has gotten stale. I decided to give android a shot with the galaxy s25 ultra. The speed, effeciency of this device has been great. The power of Galaxy AI is much more useful as a tool. I will admit some things on android function different than what I'm used too. But the modern feel of the device along with one UI 7 has been a wonderful experience. I think I'm converted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The reason why i love the s25 ulta
on July 10, 2025
Posted by: Ivan18
[This review was collected as part of a promotion.] It fulfills my need of always staying up todate with technology and looks
. Would never trade it in for any other cell phone
Thank you and can't wait for the next update
. Would never trade it in for any other cell phone
Thank you and can't wait for the next update
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall A+
on July 10, 2025
Posted by: ArizonaDad
[This review was collected as part of a promotion.] The new Samsung Galaxy S25 Ultra is a dream phone for me and since having is there has been NO disappointments! I mainly use my devices for streaming apps like YouTube and other entertainment apps and the picture is crystal clear with no hiccups or any fuzzy videos, loading time is quicker then any other device I have ever owned.
Another great feature is the new Galaxy AI features, it helps me with everyday searches and helps me solve everyday problems with a breeze. I will define a lifetime Galaxy device user from here on!!
Another great feature is the new Galaxy AI features, it helps me with everyday searches and helps me solve everyday problems with a breeze. I will define a lifetime Galaxy device user from here on!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Natacha H
from Georgia USA
Expertise:Expert
Verified Purchase:Yes
Everything is great, screen, stylus, camera, the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tonii
from Merced, California
Expertise:Expert
Verified Purchase:Yes
I absolutely love this phone and love the ease of switching all my information over from my Galaxy S21 Ultra. The phone operates so smoothly and the notification sounds are quite pleasing to me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US