Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(14,386 Reviews)
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product.
(
442 out of
540)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Just hearing what the 25 ultra could do it was min
on July 31, 2025
Posted by: Web420
[This review was collected as part of a promotion.] Absolutely everything about this phone is so much better. To start the gaming just how characters move the way they look and sound. Nothing can compare to it. The camera blows all the other camera simply out of the water for sure. I've had my 25 ultra for about 4 months and I havent even begun to get into it and really check out all the features almost too excited. It would be nice if my Galaxy 25 ultra was simply a Galaxy AI this was we could do everything together because I could use the help and someone telling me when im doing something wrong or not. It's going to take a long time before I can go over just about everything on this phone but im going to try my hardest. I really think this is the only phone that ill ever need now. Don't need an upgrade this phone simply does Absolutely everything I need it to do and so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on July 31, 2025
Posted by: Lnicon66
[This review was collected as part of a promotion.] Just getting started with it, but love all the new features
Value
5
Written by a customer while visiting Samsung US
Posted by: KennyGolub
from Ocala, Florida
Expertise:Intermediate
Verified Purchase:Yes
This phone is fantastic. I'm not sure if it's Android or Samsung, but I continue to be impressed by all the things this phone is capable of. I have to watch videos constantly to keep learning. There is just too much to remember. I haven't been this impressed with a cell phone since they first became available.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone, charging port bad
on July 31, 2025
Posted by: Hiseymp
[This review was collected as part of a promotion.] My charging port died on me within the first few months, but has been a great phone other than that
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Hiseymp, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important the full functionality of your device is to you every day. We have provided links to the Samsung Support Team and warranty information for your device if you are interested in resolving this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I've only had this great device a few day's.
on July 31, 2025
Posted by: Donthaveone
[This review was collected as part of a promotion.] I'm still getting everything set up on this. I haven't had a chance to explore Galaxy AI yet, but hope to do so very soon. The camera is fantastic, which is one reason I bought this. The fact this phone is designed to work with AI is another reason. The build quality is excellent as, Ive some to expect from Samsung. The sound quality is very impressive especially considering the size of the speaker. I watched a show via Fandago on this S25 Ultra, it's literally like having a miniature movie theater, with excellent screen, sound, and extremely smooth streaming and playback. I ordered a waterproof case for it as soon as I got home, sure it is already well protected, but never hurts to have more. I'm still learning about the S pen. I ve no doubt I'll be using it a lot. Great phone! Get one! I changed my carrier then upgraded to this at a very good price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 31, 2025
Posted by: Wiscoguy
[This review was collected as part of a promotion.] My Samsung Galaxy Review – Loving the New AI Features & Overall Experience
I've been using Samsung Galaxy phones for years now, and honestly, they just keep getting better. Every time I think they’ve reached the peak, they surprise me again—and the latest models with all the new AI features are seriously impressive.
First Impressions & Design
Samsung has always been great when it comes to design and displays, but this year it feels extra polished. The screen is bright, super sharp, and really smooth. Whether I'm watching videos, scrolling social media, or gaming, everything just looks and feels amazing. The phone itself feels solid and premium in the hand, and I love the color options they’ve been doing lately—nice and classy.
Performance & Battery
Speed-wise, it’s everything you’d expect from a high-end phone—fast, responsive, no lag at all. Apps open instantly, multitasking is smooth, and gaming is a breeze. Battery life is solid too. I can easily get through a full day, even when I’m using it a lot. Charging is quick, and it doesn’t heat up like crazy either.
Galaxy AI – Surprisingly Useful
Now, the AI features are what really caught my attention. I was honestly a bit skeptical at first—thought it might be more of a marketing thing—but they’ve actually been super helpful.
Live Translate during calls is wild. I’ve used it a couple times when talking to relatives overseas and it worked shockingly well.
Generative photo editing is great for fixing little things in pi
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung; a good every day/ multi-task phone?
on July 31, 2025
Posted by: Ketchupormustard
[This review was collected as part of a promotion.] Greetings fellow Samsung lovers!
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Today's review is all about my personal phone: Samsung Galaxy S 25 Ultra.
This is the most advanced phone I've ever had in my hands! I'm pleased to say I wouldn't change for anything (unless it's the new S 26 Ultra).
This phone has been very enjoyable, entertaining, useful, and over all magnificent. I love it in all aspects, although there is some areas where improvements may be what sets this phone as the ultimate portable device for all users; whether you use it for work, to kill time, for pictures, the galaxy AI futures, or all of them combined into the "go to" phone for all necessities. First; I'm an all Android user. Samsung is one of the best brands, the most reliable (in my personal opinion), and a very outstanding tech company (they also offer many products other than smart phones, tablets, headphones, laptops, etc). I've been an owner of the S 25 Ultra since it first released. Which by the way, I got at a discount with Samsung's trade-in offer; my previous phone was the Samsung S 24 Ultra. With that being said, both S24 and S24 Ultra are so far the best devices I've ever purchased. After my trade-in, I paid attention to the new Futures they offered, the most iconic one; the introduction of Galaxy AI, partnered with Google's all new AI: Gemini. This added to all the futures they previously offered, makes the S 25 Ultra a magnificent phone, and it marked the start of something that will change the future of smart phones as we know it.
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hi there Ketchupormustard, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are so pleased with the amazing features and capabilities of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly on any questions you may have about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Super ultra and fast
on July 31, 2025
Posted by: Ladybugz68
[This review was collected as part of a promotion.] I play lots of games and the speed is awesome. I used AI to help recreate my resume to look sleeker and eye catching. Videos are also easy to clip, cut and post with AI. I grow roses and the live pics AI helps modify to show a speed progression is amazing. Without that technology I wouldn't have been able to it. I'm not that tech savvy. Being able to share pics now is as simple as cut and paste. We have a lot of grandchildren and it just makes things so much easier.
Value
5
Written by a customer while visiting Samsung US