Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,386 Reviews)
Open Ratings Snapshot
Rating breakdown 14,386 reviews
5 Stars
12,422
4 Stars
1,552
3 Stars
253
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
442 out of 540
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Love all the new AI capabilities and security feat
on July 31, 2025
Posted by: ChrissyBae
[This review was collected as part of a promotion.] Use for writing, social media, streaming and information.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra is a understatement!
on July 31, 2025
Posted by: Donni3
[This review was collected as part of a promotion.] Galaxy AI features are amazing! Definitely a must, makes your every day task simpler. The s25 ultra is definitely the best phone I've owned, from the sound down to the design of the phone. Can't wait for the s26! Samsung customer for life! The new buds are awesome, have them in grey and white
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great built product
on July 31, 2025
Posted by: GalaxyLoyalist
[This review was collected as part of a promotion.] Great construction. Sturdy yet light. Good memory and features. Seamless information transition. Ease of use. I've been a loyal Samsung customer since the Samsung Galaxy S. I'll never sway fun Samsung as i integrate with other devices with the Galaxy Tab line, Buds Pro and with the convertible laptops. The AI functions makes life easier for a multi tasking user like myself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Version
on July 31, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy S25 Ultra is being the best decision I made, it looks like an actual premium phone, the flat sides look really premium. All the new S25 look is perfect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
You Just Know
on July 31, 2025
Posted by: GhostNerdPapi
[This review was collected as part of a promotion.] Had the phone for about 3 weeks now and from the first time I even touched it and navigated through the interfaces, I was just like "Yep. This is a Galaxy". What makes this one stand out from previous models however is the pronounced feel of the titanium body frame. I like how durable it feels. And the 1TB version has a nice weight to it that I can appreciate. Mostly I've been using the phone for streaming and gaming. The screen resolution is as advertised! I am also a huge fan (always been) of the camera. It's like I can shoot a cinematic feature off this thing! The processing speed is great. No complaints there. I didn't think I would be able to get over the pen change, but it actually turned out to be good because it gave me a reason to try out the new Galaxy AI features which honestly I did not think I would be interested in. After a few rounds though, I can see its usefulness.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone ever
on July 31, 2025
Posted by: Team0423
[This review was collected as part of a promotion.] My samsung galaxy 22 ultra is the best ever need to upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera quality of the phone!
on July 31, 2025
Posted by: Cmarielatta
[This review was collected as part of a promotion.] I use my device for many things, from school work to gaming, social media, staying current with world news, researching for school projects, and finding recipes to cook. Galaxy AI is so helpful when trying to look things up and for helping me with school assignments. The camera quality is amazing and works really well when using Google Lens to look up things. Another feature I like is the stylus pen and being able to write on-screen notes, so I don't forget important things in the moment. The quick upload speed is nice when downloading new apps from the Play Store or uploading videos or photos to share with family and friends on social media. My phone never lags and so far has never frozen on me either. It's great for being an online college student, I can do my homework, read the online course books, check my emails, and receive notifications as soon as my teacher writes me. I have been a Samsung Galaxy user since the Samsung Galaxy S5 and plan to remain with Samsung for as long as possible. I truly love their phones! They have so many ways to personalize your phone and the experience is unlike any other phone I've used in the past, and their layout is so user-friendly and quick to adapt to.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The device sems to work without any issues.
on July 31, 2025
Posted by: Bigfootgreg
[This review was collected as part of a promotion.] I typically have some issues with my new Samsung Galaxy phones. When I get a new phone, there are issues with the transfer of my screens, setup, and settings. Hopefully, when I get a new phone, it will be seamless. I always get the flagship phone and the Samsung Galaxy S25 Ultra has exceeded my expectations. The only issue that I have is battery life, I typically have to put it on the charger in the evening to make sure that it lasts by the time I go to bed. I don't use my phone excessively though the day (no games, or apps that would use that much power) at all so this could be improved. The Galaxy AI function seems to work well without any errors and helps to control the phone, if there are issues that I want to isolate, they are easily turned off.
Greg R
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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