Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
Samsung girl
on July 29, 2025
Posted by: JulesD
[This review was collected as part of a promotion.] This is my third or fourth Samsung phone. I had the opportunity to switch to another brand but once you've experienced the quality and performance of a Samsung, there's no comparison. It's fast, enough space for everything I need and the best camera in the industry! I love Samsung and I know you will too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on July 29, 2025
Posted by: Tutzgirl
[This review was collected as part of a promotion.] I use my device for email, internet, searches, paying bills, shopping, streaming services at times. I generally don't play games. I use it as my main phone too. It charges well. The only thing is to see your notifications you have to scroll down a few times at top of screen. If you scroll more on left side, you'll see the notifications and if you scroll more onnl the right side, you'll see the shortcuts on the screen.
So far, it's been a good experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on July 29, 2025
Posted by: 152326
[This review was collected as part of a promotion.] Love this new A I and everything about this phone will never ever get anything but a Samsung s phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features
on July 29, 2025
Posted by: Teresashe327
[This review was collected as part of a promotion.] I use my Galaxy S25Ultra for so many things
Video recording. Great quality pictures
Ask Google alot if questions
Also started using the AI feature asking many questions
This phone is an all around phone
Highly recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still in Love with This Phone After 5 Months
on July 29, 2025
Posted by: UltraMiniMouse24
[This review was collected as part of a promotion.] I’ve had my Galaxy S25 Ultra (unlocked) since February 26th, 2025, and honestly—it’s more than just a phone at this point. It’s part of my everyday life, and I’m still finding new reasons to love it.
This photo of my little plant was taken with the built-in camera—no edits, no filters—and I was blown away by how crisp and rich it came out. The velvet texture on the leaves, the depth, the way that little red flower pops... it looked exactly how it felt in the moment. I never have to second-guess taking photos anymore.
Another thing I didn’t expect to appreciate this much: the battery life. I listen to music for 8+ hours straight almost every day, and the battery still lasts well into the evening. That alone has been a lifesaver.
Galaxy AI has been surprisingly useful, too—summarizing calls, translating conversations when I’m out, helping me organize things on the go. It’s the kind of smart tech that actually makes life easier, not more complicated.
The phone is still super fast, the screen is beautiful, and going with the unlocked version was definitely the right call—no carrier junk, and I can switch SIMs whenever I travel.
Five months later, I still get excited every time I pick it up. That says a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything about this phone is amazing
on July 29, 2025
Posted by: Derrick
[This review was collected as part of a promotion.] I've had this phone/notebook/computer (s25ultra) for about 3 months now and let me tell you, it amazes me more and more each day. I'm still going through every new setting and feature daily. During my free time I love playing call of duty mobile. The graphics and game speed are unmatched, I've never had a lag or glitch while playing. This device is my 24hr personal assistant, from waking me up to setting or reminding me of task/activities to do for the day. Witch brings me to my favorite feature GALAXY AI !!!! FREE 24HR PERSONAL ASSISTANT!!!!!!!!!
(MIC DROP)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on July 29, 2025
Posted by: LovePictures
[This review was collected as part of a promotion.] Graphics are great, great quality pictures and videos. Crisp sound, great focus on camera, and good storage
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera, battery, gaming, and app speed are amazing
on July 29, 2025
Posted by: Blaxcash
[This review was collected as part of a promotion.] This is the best phone I have purchased in my life. Being able to finally edit and the S pen being very helpful with my editing and more, screen record on the highest quality no lag, play the simplest games smoothly, the accessibility with my apps, camera quality crisp, design of the phone perfect, all the usfull short cuts to apps, best battery life i ever seen and charging speed, and lots of storage, best screen I ever seen along with my streaming apps being on the highest quality no issue, with galaxy AI Being very helpfull, and my instacart job being very fast makes me more money then i ever got then with my old slow phone. Fells to good to be true.
Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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