Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(14,389 Reviews)
Open Ratings Snapshot
Rating breakdown 14,389 reviews
5 Stars
12,424
4 Stars
1,552
3 Stars
254
2 Stars
82
1 Star
77
82%of customers recommend this product. 
(
444 out of 542
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5 out of 5
5
This product has best everything.
on July 29, 2025
Posted by: Frank187
[This review was collected as part of a promotion.] Over it's a great product.
Battery life...great.
Camra great.
Features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I can do anything on this device as I do with my P
on July 29, 2025
Posted by: JustaSamsungGal
[This review was collected as part of a promotion.] The features are through the roof! I still havent used this device to its full potential! I love how seamless I can work either on this phone or on my PC 🖥
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung For Life
on July 29, 2025
Posted by: ToskaXIII
from Arizona
Expertise:Expert
Verified Purchase:Yes
I really truly love this phone. I have always been a loyal Samsung girl, but I was sorely let down with the fold; I was really hoping I wouldn't have to find something new. My husband and I got the same S25 Ultras and since, our love for Samsung has been solidified once again. The picture quality is extraordinary, and the processor leaves this phone with little to be desired. I want for nothing with this phone and I'm so happy Samsung kept the S-pens.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There is none better. S25Ultra. The clear winner.
on July 29, 2025
Posted by: LuvMyS25U
I have owned the 1TB version in Titanium Jade Green since day one. I can say with the utmost confidence that this is the first smartphone I will be using for years to come. I owned the 22,23 & 24. The 24 came close but didn't have the performance, design and refinement that this phone possess. I really can't recall this phone having a single hiccup. It is smooth. Powerful. Efficient. It charges quickly and I'm proud to have it at the center of my Samsung ecosystem. Samsung got it right with this one. If I had to pick a flaw I would have a difficult time doing so. I'm my opinion it's flawless. It's the perfect device for me for the next several years. With 7 years of operating system and security support I know this is the device to take me into the future. I couldn't be happier with this device. It really is remarkable. If you haven't experienced it long term you really should. The display. The speakers. Performance and design are all perfect. I wouldn't change a thing. Well done Samsung.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ULTRA: The Future Is In My Hands
on July 29, 2025
Posted by: UltraFan25
[This review was collected as part of a promotion.] When I'm away from my production PC, the S25 Ultra is my go-to. It handles everything I throw at it, from editing videos on the fly to managing complex projects. The "Galaxy AI" features are a lifesaver, and the camera is just incredible. It's a true mobile powerhouse!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S24 Ultra Galaxy
on July 29, 2025
Posted by: GypsyDanger
[This review was collected as part of a promotion.] The Galaxy AI is a great additional to the phones. It's durable and reliable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 Ultra pros and cons
on July 29, 2025
Posted by: 1awsmoldchc
[This review was collected as part of a promotion.] Over all the S25 ultra is a solid phone. It's fast. No lag time loading apps. Games play seamlessly. Some of the features could be better. I wish the s pen could be used in more apps. The AI feature in search is amazing. It makes getting the information you need fast and relevant. AI picture editing is also nothing short of amazing. Removing whole buildings from background with 1 click. The camera is also excellent. It's like having a DSLR in your phone. Adjustable iso, shutter speed, saturation and much more. You can capture about anything with this camera.
I love the 6.9" display. It's bright and very sharp.
The only real con is the gestures. Samsung should develope something similar to Motorola's shake to turn flashlight on/of or flip to silence and improve the capture screenshot gesture.
So it's really a great phone. I would definitely recommend.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJuly 31, 2025
Hi there 1awsmoldchc, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how pleased you are with the usage and features of your new device. We have provided a link to the full device manual to help you with the additional features and aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to offer one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful device
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to be a mobile phone now on the samsung ten and I love samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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