Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(7,154 Reviews)
Rating breakdown 7,154 reviews
5 Stars
6,119
4 Stars
845
3 Stars
113
2 Stars
39
1 Star
38
78%of customers recommend this product.
(
143 out of
183)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4
No s-pen bluetooth support
on March 12, 2025
Posted by: Jack1son
[This review was collected as part of a promotion.] Traded my s22 ultra in on new model. The new model is lighter, and no rounded screen. I was most disappointed when I learned that the newest model has less features than older models. I believe that Samsung's flagship phone should not have lost features. No Bluetooth support for the s-pen.
Value
4
Response from Samsung USBy R&R Team, March 13, 2025
Hello there Jack1son, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are hapy to hear that you are pleased with the redesigned hardware of your device and finding the display and slimmer design of your device. We have provided a linkt o an article to help you with the features and capabilities of the redesigned S Pen. We have also shared a link to the full device manual to help you with the hand gestures and voice commands that can be used with your device. We have also shared a link to the Samsung Support Team to help answer any questions that may come up as you continue using your new phone. We appreciate you being a Ssamsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Okay product
on March 13, 2025
Posted by: CentralPA
[This review was collected as part of a promotion.] I upgraded from the S23 Ultra to the S25 Ultra. I absolutely cannot point out a single difference between this new phone and my old one, besides the flat screen. Oh, you will get AI features which you probably would never use.
Value
3
Response from Samsung USBy R&R Team, March 13, 2025
Hello CentralPA, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable your phone is to you every day, and we would love to help you have the best possible experience with your device. We understand that changes to the software can take some discovery time and we have some great resources available to help you align the settings to your preferences. We have provided links to the full device manual and the Samsung Support Team. We also have some great tutorial videos and an interactive simulator available online. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Go better year tru years
on March 13, 2025
Posted by: LukasMH
[This review was collected as part of a promotion.] Hi i change my Samsung galaxy s24 ultra for the 25 at firts i think my self is gone be the same,but wrong,the New model is really nice,fast,more power to have coverege in places that most of the People dont have,i start to knowing the AI but so far i love,all my life i used,Samsung, note,ect...wort the change
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A step up from the 23 ultra
on March 13, 2025
Posted by: Bsanders905
[This review was collected as part of a promotion.] The seamless AI integration and much brighter vivid display definitely makes a 25 a great step up as well as the faster processor and the lighter weight that the titanium body frame brings
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on March 16, 2025
Posted by: Jealt904
[This review was collected as part of a promotion.] I use my device for everything it has great battery life even when using it. The camera is amazing and one of the main reasons for purchase. Also the seamless actions across apps makes the phone even more user friendly. I'm just learning the ai features but so far so good. In my opinion it's the best phone on the market especially with the newest Qualcomm snapdragon chip which is the best available at the moment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Signal is great on this S25 Ultra!
on March 19, 2025
Posted by: Crissyklum
[This review was collected as part of a promotion.] I love the speed of app opening and the slightly squared design of the frame it gives the phone a feeling of strength with out being too big or heavy . I found it has better signal streagth in all places where my old galaxy s 21 ultra strugged with. Battery life is definitely better at keeping back the backround apps all around this S25 Ultra improved in all places including seemless actions accrossed all apps. The ability to see your open apps like a digital file is extremely easy to use and makes the go between with multiple apps, extremely simple and effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 20, 2025
Posted by: Raizzo
[This review was collected as part of a promotion.] Love this phone so far. Great upgrade from my S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect cell phone
on March 22, 2025
Posted by: 34thereaper
[This review was collected as part of a promotion.] Everything about this phone is amazing. Audio is great speaker and phone speaker. Visually amazing screen quality and overall appearance. Including the pen is a great plus I'm overall pleased with all this phone has to offer
Value
5
Written by a customer while visiting Samsung US