Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(20,072 Reviews)
Rating breakdown 20,072 reviews
5 Stars
17,231
4 Stars
2,180
3 Stars
384
2 Stars
124
1 Star
153
86%of customers recommend this product.
(
1,060 out of
1,233)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
The BEST phone!
on July 7, 2025
Posted by: maivi92
[This review was collected as part of a promotion.] I absolutely LOVE my phone. I have enjoyed Samsung products for some years now and I could NEVER complain. From the sleek design to functionality and the new AI features are very helpful. I think this is the best phone yet. I love the design and the cameras. I am able to stream seamlessly and play games with ease and easily pairs with my other devices. I 100000000% recommend this phone and any Samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 ultra
on July 7, 2025
Posted by: Johnmtz1
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has consistently exceeded expectations. As a loyal Samsung customer since the S8's release, I've witnessed significant advancements in their mobile technology. I intend to remain within the Samsung ecosystem. My landscape construction business benefits greatly from the S Pen's capabilities, particularly its photo and note-taking features, which have streamlined our operations by eliminating paper-based documentation. Furthermore, the integration of Galaxy AI functionalities, such as AI notes and AI select, has significantly enhanced my daily business workflow. Samsung has successfully implemented these AI features and I cann assure is the best doing it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The features are great BUT
on July 7, 2025
Posted by: GalaxyUser23
[This review was collected as part of a promotion.] The new AI is something that is nice, but soon you will have to pay for it. The past few models took away room for memory, as is why you will have to pay for memory as well. My Note 20 ultra is still better than the 25, except for battery life. I do give it to Samsung for building a good phone, but the prices is bad. Especially when they keep taking away item's from phone
Value
3
Response from Samsung USBy R&R Team, July 8, 2025
Hey there Galaxyuser23, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand wanting specific features available with your device, and the disappointment that can come when those features are changed. The removal of the tray used for the micro SD card is an effort to enhance both durability and water resistance of your device. We have provided a link to the full device manual to help you align the redesigned features in to your usage. We have also shared a link to the Samsung Support Team if you have questions about your device. Lastly, please don’t hesitate to reach out to us again in the future with any additional feedback about your device, and features you would like to see in the future. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A good upgrade feom the s22 ultra
on July 7, 2025
Posted by: Cbanks851
[This review was collected as part of a promotion.] The new galaxy Ai is perfect on this, the software/ ram runs very smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new feature
on July 7, 2025
Posted by: Vmliltoy123
[This review was collected as part of a promotion.] Love the camera and the great pictures it takes. The AI is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big screen Big power Great Camera
on July 7, 2025
Posted by: Sorob8
[This review was collected as part of a promotion.] It's a good powerful device but got hanged number.
Galaxy AI is useful feature for drafting emails and messages!
Galaxy AI is useful feature for drafting emails and messages!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone just needs a few things in my opinion
on July 7, 2025
Posted by: Balvaro58
[This review was collected as part of a promotion.] This is the first time ive bought a phone that can be considered a luxury phone (least that what I consider this phone) and to be honest I love this phone, its fast, very responsive, and just feels and looks great in the hand. Im coming from using the a15 so its a major jump for me. The AI feature is nice and I use it regularly, though I do find there are times where it doesn't respond, but thats a given even with Iphones that ive seen. Now of course like I said, its a great phone but is missing somethings to make it the best in my opinion, now these are are just things from a person whose phones always had these but still I feel like it'd help. In my opinion, it'd just make sense to still have an SD card slot, since I came from phones that had them it was frustrating that a lot of my photos and songs weren't able to be transferred over during the switching process. I know they removed it since apparently not many people use it but still would be handy. The other which I know everyone's complained about is the Bluetooth features of the s pen that previous models had, no need to explain further, and finally, though its a luxury phone I feel like they could have kept a headphone jack, this phone has the space for it and im personally a bigger fan of wired headphones, for a few reasons. Other than those thing that are more just personal preference the phone is almost entirely worth every penny. Mainly the pen features, and expandable storage would help it even more. 9.5/10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product have excellent features, best camera
on July 7, 2025
Posted by: Babutiger
[This review was collected as part of a promotion.] Galaxy AI is the Best and more convenient for search and helpful for software and information.
Value
5
Written by a customer while visiting Samsung US