Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8 out of 5
4.8
(30,267 Reviews)
Open Ratings Snapshot
Rating breakdown 30,267 reviews
5 Stars
25,914
4 Stars
3,414
3 Stars
586
2 Stars
168
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
4 out of 5
4
This is a good phone
on September 7, 2026
Posted by: Bluekitten76
[This review was collected as part of a promotion.] It has a great note taking s pen. I'm disappointed that the feature that allowed you too take pictures with the s pen was removed. I choose this device because I like the s pen note feature.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable device
on September 7, 2026
Posted by: Lolo904
[This review was collected as part of a promotion.] The s25 ultra has been a great phone, even after quite a few drops and being rough with my devices, it has held up through it all. Delivers a great, smooth user experience and has a great battery life and camera is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesomeness
on September 7, 2026
Posted by: Gmoney
[This review was collected as part of a promotion.] I chose this phone because of the previous phones of this class, I owned and I know that work without a flaw, this phone does gaming and conference calls and all types of everyday life needs. I will always stick with a phone brand and class that I know that works
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorits samsung ever
on September 7, 2026
Posted by: Chef420
[This review was collected as part of a promotion.] I chose the s25 ultra best phone hands down. I use it for everything,gaming ,streaming,and editing. Awesome phone i think ill keep it awhile before my next upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on September 7, 2026
Posted by: KVMTZ92
[This review was collected as part of a promotion.] The Galaxy S25 Ultra isn't just a phone to me I chose this phone—it's an everyday tool that does almost everything I need. The camera, huge beautiful display, S Pen, Galaxy AI, speed, battery life, durability, and multitasking capabilities all come together to make it feel like a complete package.
If you want a phone that can keep up with a busy everyday lifestyle while also giving you an incredible camera and tons of smart features, the Samsung Galaxy S25 Ultra is definitely one I'd recommend and any of the S series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a very good camera
on September 7, 2026
Posted by: REVDAWG
[This review was collected as part of a promotion.] I chose to use this product because its much like another product that Samsung used to have and its very comparable to it as well. The pictures you can take on here are so amazing and its so unreal at times, plus all the other features that it has that I haven't even gotten to yet is just absolutely out of this world
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lost some great features
on September 7, 2026
Posted by: Michay
[This review was collected as part of a promotion.] There was a sticky note widget in older models along with the air command for taking photos with the s-pen...no longer available on the s25. However still works great with a lot of personalization features. Even more great new features like built in privacy screen on the s26. More incentive to get the s26 now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Ultra...
on September 7, 2026
Posted by: Sheff1982
[This review was collected as part of a promotion.] I chose the Ultra version of this device because they're simply just miles and kilometers ahead of that fruit company. Further, that fruit company is more expensive for a far inferior product. Mama always told me that I should not pay full price for less product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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