Customer reviews from Samsung US
Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(19,850 Reviews)
Rating breakdown 19,850 reviews
5 Stars
17,087
4 Stars
2,152
3 Stars
368
2 Stars
113
1 Star
130
87%of customers recommend this product.
(
954 out of
1,099)
Customer Reviews for Samsung - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great camera fast data download and upload
on July 4, 2025
Posted by: RAZIOrRayz
[This review was collected as part of a promotion.] I use it for streaming, games, also work and payments and payroll
Value
5
Written by a customer while visiting Samsung US
Posted by: Louisyomen
from TN
Expertise:Intermediate
Verified Purchase:Yes
Completely satisfied with the phone and the buying experience.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very light An excellent display
on July 4, 2025
Posted by: Nutechdaddy
[This review was collected as part of a promotion.] Galaxy AI helps me with everything the immersion display is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Photo features
on July 4, 2025
Posted by: Tonyc1
[This review was collected as part of a promotion.] I have purchased Samsung notes since version 3, enjoy having use them, like having a small computer in your pocket, since upgrading to the ultra it's features seem more limited, but could be my understanding of how to use it, but one thing on this one the pictures are not as vibrant, no matter what setting I have it own, my s24 ultra was better, even the microphone does not seem clear to my callers, I did not send it back I guess because im.a samsung supporter
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hello Tonyc1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know that updating to a new device with enhanced and redesigned features can take time to discover, and cause frustration as you begin your discovery. We have provided a link to the full device manual to help you with the different capabilities. We have also provided a link to an article to help you with the camera of your device. We have lastly, provided a link to the Samsung Support Team if you have questions, or believe your camera is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 4, 2025
Posted by: Nickdog450
[This review was collected as part of a promotion.] This phone is unbelievable especially the Samsung AI ITS LIKE IM TALKING TO A PERSON INSTEAD OF A CELL PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on July 4, 2025
Posted by: Big2Money
[This review was collected as part of a promotion.] I love the features it comes with. I had upgraded from S22 Ultra to S25 Ultra. I thought the S22 Ultra was perfect. I loved that the s-pen would take pictures with just a click of the button. It's one thing the S25 Ultra doesn't have and it should be brought back. Other than that, I love the slick design of the S25 Ultra. The new features are awesome.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 ultra is awesome
on July 4, 2025
Posted by: Mealtecket8002
[This review was collected as part of a promotion.] This device is everything I need and more from the amazing camera and display to the speed and performance it works perfectly I also love alot of the AI editing in the gallery it is very useful and works great for anyone looking for an amazing phone and great experience I would put this as my top recommendation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra Experience
on July 4, 2025
Posted by: mjsamsung24
[This review was collected as part of a promotion.] I pre ordered the S25 Ultra and since the first day I got it back in February it has been the best phone i've ever had. I love how sleek and powerful it is. I use it for everything, from daily web browsing, scrolling through social media, watching tv and light gaming. The battery lasts me all day long and I rarely find myself feeling the need to charge it.
I think my favorite part of this phone is the cameras. I actually made the switch to Samsung because I saw a video of how impressive the cameras were on the S22 Ultra. I love how detailed they are and how far I can zoom. I especially love how Galaxy Ai ties into it. I love how after I take a picture I can use Galaxy Ai to enhance the picture, erase certain objects and overall increase my ability to edit pictures and videos. I also use Galaxy Ai to help me write emails, and organize my notes in Samsung Notes.
This phone is great and I really don't have any complaints. I love the screen size, the battery life, the cameras and even the S pen. I often find myself wanting to do a quick drawing or edit a photo and remember, hey I have a pen for that. I think Samsung has really nailed these flagship phones and i'm excited for their future.
Value
5
Written by a customer while visiting Samsung US